Cision PR Newswire Pros and Cons

The interface has evolved over time to become cleaner and easier to use. You can count on PR Newswire to get your message to newsrooms from coast to coast and beyond. Review collected by and hosted on G2.com.

There seems to be fairly high turnover in the customer service department, as we've had a new account rep assigned to us almost every year. Repeatedly building that account relationship with a new person can be frustrating. Review collected by and hosted on G2.com.

Reps are generally helpful. Platform is easy to use, Results are consistently strong. Review collected by and hosted on G2.com.

Occasional issues with billing dept and my rep changes quarterly. Almost comical how I often I receive "HI, I'm your new rep" outreach. Review collected by and hosted on G2.com.

Cision is very simple for creating and releasing press releases. Their customer support is always extremely helpful and I have had a great experience working with them. Review collected by and hosted on G2.com.

Some of the options for releases can be a bit confusing, however, when you discuss them with your account manager they can help take some of the guess work out of the process. Review collected by and hosted on G2.com.

I cannot think of a single redeeming factor from my time dealing with Cision/CNW while in my current position Review collected by and hosted on G2.com.

Everything was complicated; everything required long-winded explanations as to why something could not be done; I had to rely on my account rep for even the most basic search VS being empowered to do things myself - because the platform is the opposite of user-friendly. Only when discussions regarding contract termination did "new" solutions become available to me. It was a farce! Review collected by and hosted on G2.com.

It's an easy way to get your press releases out. It also has scheduling features which makes things really nice. Review collected by and hosted on G2.com.

I'm not sure as to how impactful some of the sources truly are. Review collected by and hosted on G2.com.

Consistently accurate and easy to work with Review collected by and hosted on G2.com.

Not much. They do not always call me within stated timeframe, but not a big deal. Review collected by and hosted on G2.com.

Not much to like other than the Account Manager being relatively responsive (until it came to billing issues). Review collected by and hosted on G2.com.

Cision provided a quote for a specific set of services, then added additional services that were not discussed with us and NEVER agreed to, and charged our credit card 2.5x more than the original quote!

I've contacted them multiple times since this occurred on November 4, 2022 to remedy and they have provided zero solutions. Review collected by and hosted on G2.com.

Cision makes it easy to find the relevant media contacts that you need for any media relations campaign - their customer service is also outstanding. Review collected by and hosted on G2.com.

One thing that can be improved is a more narrowed down list of the relevant reporters. Review collected by and hosted on G2.com.

Cision PR is extremely easy to use. Their team makes it simple to submit, edit, and review your release. The confirmation call to go over the release before its actually published is great! Review collected by and hosted on G2.com.

The editor on the site can be a little confusing for first time users but their team is helpful if you have any questions. Review collected by and hosted on G2.com.

I like the targeted distribution lists best. Review collected by and hosted on G2.com.

I dislike the cost for individual companies. Review collected by and hosted on G2.com.