Top 10 Cisco Alternatives & Competitors

Top 10 Alternatives to Cisco Unified Communications Manager (CallManager) Recently Reviewed By G2 Community

#1

Zoom Workplace
By Zoom
(56,091)4.5 out of 5
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
• Video Conferencing
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Reviewers say compared to Cisco Unified Communications Manager (CallManager), Zoom Workplace is:
Easier to set up
Easier to admin
More usable
See all Zoom Workplace reviews
#2

RingEX
By RingCentral
(1,035)4.1 out of 5
RingCentral is a cloud-based business phone system
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
• Video Conferencing
Try for free
Reviewers say compared to Cisco Unified Communications Manager (CallManager), RingEX is:
Easier to set up
More usable
Easier to admin
See all RingEX reviews
#3

3CX
By 3CX
(466)4.4 out of 5
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
• Video Conferencing
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Reviewers say compared to Cisco Unified Communications Manager (CallManager), 3CX is:
Easier to set up
Easier to admin
More usable
See all 3CX reviews
#4

Genesys Cloud CX
By Genesys
(1,396)4.3 out of 5
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
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Reviewers say compared to Cisco Unified Communications Manager (CallManager), Genesys Cloud CX is:
Easier to set up
More usable
Easier to admin
See all Genesys Cloud CX reviews
#5

Mitel MiCloud Connect
By Mitel Networks Corporation
(231)3.8 out of 5
Mitel's solutions portfolio supports the free flow of communication, regardless of location, infrastructure, mode or device.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
Reviewers say compared to Cisco Unified Communications Manager (CallManager), Mitel MiCloud Connect is:
Easier to set up
See all Mitel MiCloud Connect reviews
#6

Vonage Business Communications
By Vonage
(473)4.3 out of 5
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
Get a quote
Reviewers say compared to Cisco Unified Communications Manager (CallManager), Vonage Business Communications is:
Easier to set up
Easier to admin
More usable
See all Vonage Business Communications reviews
#7

GoTo Connect
By GoTo
(1,295)4.4 out of 5
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
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Reviewers say compared to Cisco Unified Communications Manager (CallManager), GoTo Connect is:
Easier to set up
Easier to admin
More usable
See all GoTo Connect reviews
#8

Microsoft Teams
By Microsoft
(15,836)4.4 out of 5
Microsoft Teams is a chat-based workspace in Office 365. It brings together people, conversations and content along with the tools that teams need so they can easily collaborate to achieve more.
Categories in common with Cisco:
• Video Conferencing
Reviewers say compared to Cisco Unified Communications Manager (CallManager), Microsoft Teams is:
Easier to set up
More usable
Easier to admin
See all Microsoft Teams reviews
#9

Dialpad Connect
By Dialpad
(1,855)4.4 out of 5
Dialpad pushes the limits of Ai. As a pioneer in the space, we built the first Ai-powered customer intelligence platform that now serves as the foundation for all Dialpad products. We also created our own proprietary large language model (LLM), leveraging over six billion minutes of conversational data, to ensure optimal accuracy for features like Ai Recaps automated meeting summaries. Supported by notable investors such as Andreessen Horowitz, Google Ventures, and ICONIQ, Dialpad is a dynamic force in AI technology with a rapidly expanding presence.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
Try for free
Reviewers say compared to Cisco Unified Communications Manager (CallManager), Dialpad Connect is:
Easier to set up
More usable
Easier to admin
See all Dialpad Connect reviews
#10

Fuze
By Fuze
(121)3.5 out of 5
Fuze is a global, cloud-based unified communications platform that empowers productivity and delivers insights across the enterprise by enabling simplified business voice communications, flexible video conferencing, and always-on collaboration. Formerly ThinkingPhones, Fuze allows the modern, mobile workforce to seamlessly communicate anytime, anywhere, across any device.
Categories in common with Cisco:
• UCaaS Platforms
• VoIP
• Video Conferencing
Reviewers say compared to Cisco Unified Communications Manager (CallManager), Fuze is:
Easier to set up
See all Fuze reviews