Cisco Finesse Pros and Cons

It is extremely user friendly and integrates easily with our ticketing system. The customer support team is quick and very helpful. Review collected by and hosted on G2.com.

Cisco Finesse makes our work easier in client communications. No issues with the tool. Review collected by and hosted on G2.com.

The experience it provides for the supervisor view is unique Review collected by and hosted on G2.com.

Nothing as of now everything looks good while using it Review collected by and hosted on G2.com.

It is easy to integrate and requires minimal installation on client's side. I like its flexibility and customisation feature with a great and user friendly design. Review collected by and hosted on G2.com.

Nothing so far. The experience has been good Review collected by and hosted on G2.com.