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Cincom CPQ Reviews & Product Details

Cincom CPQ Overview

What is Cincom CPQ?

Cincom CPQ™ is a configure-price-quote solution that dramatically improves the buying experience for your customers. Beginning with product configuration, Cincom CPQ creates real-time pricing and quoting of those configurations and delivers a proposal on the spot. With expert knowledge at their fingertips, your sales reps and dealers have everything they need to win more business and your customers have everything they need to make a buying decision quickly.

Cincom CPQ Details
Languages Supported
German, English, French, Italian, Japanese, Portuguese, Spanish, Chinese (Simplified)
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Product Description

Cincom CPQ™ (formerly Cincom Acquire) is a configure-price-quote platform that dramatically improves the buying experience for your customers and turns your sales reps into true product experts.

How do you position yourself against your competitors?

Usability and improved user experience are primary reasons companies choose Cincom CPQ over other, similar vendor or internally built sales tools. Our intuitive user interface makes it easier to create standardized rule- and role-based branded experiences for dealers and agents across your entire sales organization. This, in turn, allows you to deliver a better experience for your buyers.


Seller Details
Year Founded
1968
HQ Location
Cincinnati, OH
Twitter
@Cincom
1,931 Twitter followers
LinkedIn® Page
www.linkedin.com
477 employees on LinkedIn®

SL
Overview Provided by:

Recent Cincom CPQ Reviews

Nilesh P.
NP
Nilesh P.Enterprise (> 1000 emp.)
4.0 out of 5
"Smart system to manage highly configurable Products which results increase in Sales growth"
As a developer I feel the best thing about Cincom CPQ is its architecture which allows easy and fast integrations with other CRM's and ERP (Enterpr...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Great tool for CPQ"
Cincom is very flexible on tool where things have been modified in order to suit our requirements.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.5 out of 5
"Great tool and easy to use"
Best part of Cincom was the customisation as per our requirement. Great tool to collect details and gathering collective reports
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Cincom CPQ Media

Cincom CPQ Demo - Cincom CPQ - Pump Demo
The guided selling technology makes it easy for your sales reps to configure products.
Cincom CPQ Demo - Cincom CPQ - Pump Demo
The smart engine that drives Cincom CPQ recommends options that fit the pump you have chosen.
Cincom CPQ Demo - Cincom CPQ - Specialty Vehicle Demo
Configure thousands of trailer and engine options.
Cincom CPQ Demo - Cincom CPQ - Specialty Vehicle Demo
E-signature capability allows you to close the deal on the spot.
Answer a few questions to help the Cincom CPQ community
Have you used Cincom CPQ before?
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19 Cincom CPQ Reviews

3.8 out of 5
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19 Cincom CPQ Reviews
3.8 out of 5
19 Cincom CPQ Reviews
3.8 out of 5

Overall Review Sentiment for Cincom CPQQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Nilesh P.
NP
Consulting Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Cincom CPQ?

As a developer I feel the best thing about Cincom CPQ is its architecture which allows easy and fast integrations with other CRM's and ERP (Enterprise Resources Planning) applications.

Cincom CPQ enables Point and Click configurations which doesn't need an expert software programmer at all to do the product implementations.

Other than above managing Prices according various locations is much more easier with Cincom CPQ.

Cincom CPQ also supports multi language document printing engine which definitely help to print sales offers and order documents in customer's regional language. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

As a developer i am satisfied with Cincom CPQ application features but it would be great if help documents regarding the upgrades of Cincom CPQ product must be provided which will enable developer much faster product implementations. Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

Cincom is really smart CPQ among the other CPQ applications available in the market. In CinCom CPQ even non technical programmer also can easily configure and manage the product implementations easily.

Cincom CPQ is surely recommended to the companies which have various product variations and global business all around the world. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

We as Cranes and Hoist Manufacturing company have very much variations in the product and selection of product for the exact inquiry by customer varies according to the input conditions such as lifting capacity, height of lift and distance to be traveled. So Cincom CPQ is helping us to manage all such possible configurations easily. After receiving inquiry Sales person can provide input criteria and accordingly the application products are shown in grid with Prices. which made the sales cycle very short and customers are presented with exact product, their prices and applicable feature information in the proposal document.

We are doing businesses in India, China, Germany, Sweden, France and Finland. Cincom CPQ provides feature to login and use the application as per the user login language which is very impressive feature and helps a lot doing day to day business. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: Seller invite
What do you like best about Cincom CPQ?

Best part of Cincom was the customisation as per our requirement.

Great tool to collect details and gathering collective reports Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

There were too many tabs to change which sometimes confuses end users in initial phase Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

I was a part of testing team while our company brought Cincom product.

All the issues we reported with functionality were fixed by team in very less time which was remarkable Review collected by and hosted on G2.com.

Verified User in Mechanical or Industrial Engineering
UM
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
What do you like best about Cincom CPQ?

Cincom is very flexible on tool where things have been modified in order to suit our requirements. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

Sometimes, it corrupts the data or crashes that becomes annoying. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

Things are getting system managed, more inline with human error free system. Review collected by and hosted on G2.com.

Verified User in Machinery
AM
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cincom CPQ?

The whole program is 'open': back end and front end are fully customizable, of course you must know what you are doing Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

The new CSP is totally different from the previous one. Due to the introduction of web services , it' s mandatory to rewrite part of the code Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

Simplify , standardize sales process Review collected by and hosted on G2.com.

Simon E.
SE
Head of UK IT
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cincom CPQ?

The integration with Dynamics CRM was very important to us, as was the ability to generate models, rules and UI without writing any code. We have been able to style our UI to mimic CRM giving the impression to the user that they use using one system. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

There is some limitation in the UI designer. This can be overcome but it requires coding knowledge. Whilst you don't necessarily need to be a developer to build models and rules, you do need a certain set of skills and way of thinking that does lend itself to people from an IT or engineering background. Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

In my opinion model and UI building require some technical and logic skills in order to get the best results Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

CPQ allows us to model our propositions and guide our sales people through the process of creating a quote. It links in well with CRM and feeds through to the pipeline. Review collected by and hosted on G2.com.

GH
Product Architecture Manager
Automotive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cincom CPQ?

Model builder allows the user to embed the logic behind the rules into the system rather than hard program matches. This reduces the amount of future maintenance. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

The current version requires customisation to pass information through between the different system areas (this is being addressed in the next release). Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

Before embarking on using CPQ, the user will have to understand the product range and rules between the different options. It requires the buy in from many different departments which should be obtained before starting. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

Provides sales managers with an accurate product definition, reducing the amount of incorrect orders being taken and minimising waste.

The business is currently dependent on several key people. This system allows us to capture their knowledge. Review collected by and hosted on G2.com.

Patrick O.
PO
Senior Configurations Coordinator
Transportation/Trucking/Railroad
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cincom CPQ?

Ease of use is by far the best part. The system uses a drag and drop process that eliminates typos. Additional, the system allows the customization of pages which will allow you to design a page that fits your companies need. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

Not much to dislike about this product. Guess if one thing had to be selected I'd say the web browser limitation is a headache. By limitation, what happens is when a tree becomes to large the web browser freezes and crashes. I understand that's on the web browser but it would be nice if the system did not allow a tree to become big enough to allow the crash to happen. This is a very repeatable feature which means they should have the ability to account for it and prevent it. Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

Great product with awesome support. Very easy to use and implement if you have the proper documentation. If your company does not have good documentation practices I advise to spend time getting those set up and created before starting the implementation process. If you don't, it will seem like it's taking forever to implement the system but the reality is it's taking forever to create your company documentation that did not already exist! Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

Time to quote and spreading out of knowledge. The product allows us to eliminate the need to have engineering check every item before it gets quoted. Review collected by and hosted on G2.com.

Verified User in Semiconductors
IS
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Cincom CPQ?

The graphical interface for the rule builder without the need to write code, and the user interface in which sales people can configure their recommended product and easily identify incompatible combinations. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

Our requirements are complicated, resulting in very complex rules. This is not the fault of the software, but of our project. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

We are launching a new modular product and need a tool that allows sales people to configure product recommendations in a consistent and efficient way.

It has forced consistency by requiring the product experts to agree on best practice recommendations. As we have not gone live yet the other anticipated benefits have yet tot be realized Review collected by and hosted on G2.com.

Verified User in Aviation & Aerospace
EA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about Cincom CPQ?

Aside from the obvious benefits of CPQ functionality, the native integration with Dynamics CRM is a huge plus Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

The workload of managing the supporting pricing models needs to be carefully considered before deciding to implement. Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

Research integration with CRM system. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

We will be looking to streamline our process supporting responses to RFQ. CPQ software will help us to be more responsive to Customers through simplified approvals and quote processes Review collected by and hosted on G2.com.

EM
Business System Specialist
Automotive
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about Cincom CPQ?

That if I have any problems with Cincom CPQ, the CPQ team at Cincom is ready to help fix the problem. Also, they are open to suggestions for other functionality in future versions of the CPQ. Review collected by and hosted on G2.com.

What do you dislike about Cincom CPQ?

I am currently using version 3.75 of the CPQ and most of the issues me and my team have encountered are being addressed in version 4.5. The one thing I have seen when previewing 4.5 is that I cannot have multiple entities open at the same time in the same window. Other than the issue mentioned in the previous sentence there has been nothing else that I have seen that would cause me to dislike the Cincom CPQ. Review collected by and hosted on G2.com.

Recommendations to others considering Cincom CPQ:

It is a good investment in your company. It might seem daunting at first to implement the CPQ, but just like climbing a mountain, the reward is worth the investment. Review collected by and hosted on G2.com.

What problems is Cincom CPQ solving and how is that benefiting you?

Here at ATC we build standard and custom cargo trailers. In the past before we were using a CPQ our ordering process was confusing to say the least. Our goal was to be able to have the CPQ process 85%-90% of our orders without a hiccup and the remaining orders would have to have more oversight because of the complexity of those orders. We have found that since implementation, utilizing the CPQ has freed up office resources and overall has helped make the company more productive. Review collected by and hosted on G2.com.