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Churned Reviews & Product Details

Churned Overview

What is Churned?

Churned is an AI-powered Predictive Retention Platform dedicated to helping subscription-based businesses stay ahead of churn. Founded by a seasoned data science professor and backed by a team of over ten expert data scientists, our company operates globally to deliver cutting-edge solutions. We combine bold thinking with a commitment to accountability, ensuring our clients always have a reliable partner in their fight against churn. Our platform unifies customer data from multiple sources, leveraging advanced machine learning to predict churn risks, prescribe next-best actions, and automate personalized engagements. With features like Intelligent Segmentation, Omnichannel Engagement, and real-time reporting, Churned empowers teams to proactively retain, reactivate, and upsell customers—at scale. By replacing guesswork with data-driven insights, Churned enables customer success and marketing teams to grow revenue while reducing costs. Our solution identifies precisely when to intervene, how to engage, and which strategies drive long-term loyalty. The result? Maximized retention, happier customers, and measurable business impact.

Churned Details
Languages Supported
English, French, Dutch
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Product Description

Data-driven customer success for SaaS, B2C & E-commerce Take control over your customer base by leveraging the power of AI with Churned retention management software. Most Customer Success and Retention management tools promise data-driven solutions. But in reality there exist a few dominant limitations. In most cases, "data-driven" actually means "rule-based" solutions built by "gut feelings". Churned gives you the opposite: A fully data-driven solution without limitations. The Churned AI Engine transforms your data into actionable retention strategies, CLV drivers, and upsell machines.


Seller Details
Seller
Churned
Year Founded
2019
HQ Location
Amsterdam, NL
LinkedIn® Page
www.linkedin.com
21 employees on LinkedIn®

Maarten D.
MD
Overview Provided by:

Recent Churned Reviews

Boris B.
BB
Boris B.Mid-Market (51-1000 emp.)
5.0 out of 5
"ThePhoneLab collaboration with Churned"
The peopl of Churned are very helpful and find creative solutions to problems. Besides, the software and methods used for doing predictive analysis...
Paul F.
PF
Paul F.Small-Business (50 or fewer emp.)
5.0 out of 5
"Churned gave us new key insights on the business"
Clear, simple dashboard allows for a better analysis of our own data and enabled us to define new actions points, adjust our mailing stategy.
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Churned Media

Churned Demo - Churned AI - Customer Success Management Cockpit
Churned’s Customer Success Dashboard equips businesses to maximize customer lifetime value through data-rich insights. Key features include AI-Predicted Customer Lifetime Value (CLV), tracking of Annual Recurring Revenue (ARR), Customer Risk Level, and Assigned Contact Person. Additional metr...
Churned Demo - Churned AI - KPI's
The KPI Dashboard leverages AI for customer success, predicting potential churn with AI-Generated Health Score, tracking active users, and monitoring vital business metrics. These include churn rate, ARR, NRR, and churn loss, providing key insights into customer behavior, revenue stability, a...
Churned Demo - Churned AI - Technical Analysis
Churned's Technical Dashboard offers comprehensive insights with customizable filters for various customer success KPIs. It features time series analysis to identify churn patterns and understand product impacts over time. The dashboard is adaptable, catering to unique business needs and aidi...
Churned Demo - Churned AI - Individual Customer View
Churned's Individual Customer View allows managers to track detailed customer data for personalized engagement. Features include risk score trends, AI-recommended actions, contract details, customer engagement scores, and manual sentiment addition. This holistic view aids in developing effect...
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2 Churned Reviews

5.0 out of 5
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2 Churned Reviews
5.0 out of 5
2 Churned Reviews
5.0 out of 5
G2 reviews are authentic and verified.
Boris B.
BB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Churned?

The peopl of Churned are very helpful and find creative solutions to problems. Besides, the software and methods used for doing predictive analysis are from another level. Review collected by and hosted on G2.com.

What do you dislike about Churned?

Nothing that I dislike. I'm always very happy with the service provided by them Review collected by and hosted on G2.com.

What problems is Churned solving and how is that benefiting you?

extending customer lifetime value and lowering the churn rate by doing analysis and finding solutions in order to improve the customer lifetime value and churn rate Review collected by and hosted on G2.com.

Paul F.
PF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Churned?

Clear, simple dashboard allows for a better analysis of our own data and enabled us to define new actions points, adjust our mailing stategy. Review collected by and hosted on G2.com.

What do you dislike about Churned?

Not sure what I should fill in here. It shouldn't be mandatorty to complete this section? Review collected by and hosted on G2.com.

What problems is Churned solving and how is that benefiting you?

Calculating the CLV as well as churn obviously and identifying the most valuable cohorts of users. Review collected by and hosted on G2.com.

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