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ChattySurvey Reviews & Product Details

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ChattySurvey?

The best thing which i like about ChattySurvey is it's conversational interaction which engages the user in a chat like format which makes the survey feel less formal and helps in more engagement . It also provides a very enhanced user experience which makes it more interactive and enjoyable compared to the normal surveys . It also has feature of personalized response which allows users for real time follow up of questions. Review collected by and hosted on G2.com.

What do you dislike about ChattySurvey?

In few surveys we might misinterrupt conversational question and feel unsure about how to respond. Review collected by and hosted on G2.com.

What problems is ChattySurvey solving and how is that benefiting you?

ChattySurvey is bnefiting me from more enjoyable and effective survey experience , by creating more engaging and conversational experience. There is also flexibilty in response as it allows real-time follow up for questions to clarify response and deliever deeper into the specific point by which we can reach to more accurate and relevant information . And also by breaking down the questions into more dynamic format the survey fatigue is reduced. Review collected by and hosted on G2.com.

ChattySurvey Overview

What is ChattySurvey?

ChattySurvey employs conversational AI to obtain insightful customer experience feedback with engaging surveys.

ChattySurvey Details
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Product Description

ChattySurvey employs conversational AI to obtain insightful customer experience feedback with engaging surveys.


Seller Details
Year Founded
2023
HQ Location
Barcelona, ES
LinkedIn® Page
www.linkedin.com
5 employees on LinkedIn®

Recent ChattySurvey Reviews

KT
krishna t.Mid-Market (51-1000 emp.)
4.5 out of 5
"One of the best in this category"
I liked it because of its very personalised feathers. its interactive and engaging styles of surveys help a lot to develop the sale. It's help in g...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
4.5 out of 5
"All about ChattySurvey"
The best thing which i like about ChattySurvey is it's conversational interaction which engages the user in a chat like format which makes the surv...
AM
Ankit M.Mid-Market (51-1000 emp.)
5.0 out of 5
"A great Engaging Tool"
One of the best features is definitely how the surveys are not traditional in nature and are more interactive and fun, and how they adapt to questi...

ChattySurvey Media

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3 out of 4 Total Reviews for ChattySurvey

4.6 out of 5
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ChattySurvey Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
KT
Cluster Accountant
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about ChattySurvey?

I liked it because of its very personalised feathers. its interactive and engaging styles of surveys help a lot to develop the sale. It's help in getting personalized feedback from the responders. It's predefined temples save a lot of times and that all are effective for getting success. It's easy to understand and use. It also helps in doing effective followup. Review collected by and hosted on G2.com.

What do you dislike about ChattySurvey?

It only available for English. If it will provide few mostly used local language it will be a great of it. Review collected by and hosted on G2.com.

What problems is ChattySurvey solving and how is that benefiting you?

Giving predefined temples save a lot of time.

It's good for customer engagement.

It's actionable buttons helps in getting personalized data. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChattySurvey?

We were facing issues with getting responses to our traditional surveys (mostly software reviews). We were looking to use Gen AI to enhance user experience so that they we can have more user responses. ChattySurvey did exactly that. It provided a personal touch to each and every user that was filling up the form, making the survey engaging more than ever. A simple survey can be easily created within 1-2 minutes which is great for a start into the tool. Review collected by and hosted on G2.com.

What do you dislike about ChattySurvey?

While it is easy to get started with ChattySurvey and setup your very first survey, the more advanced functionalities that we want to incorporate in the survey are much harder to learn. More languages should be added, currently it is limited to English and Spanish. Review collected by and hosted on G2.com.

What problems is ChattySurvey solving and how is that benefiting you?

The main problem we solved with ChattySurvey is we got the response rates up for our surveys. Apart from that, the insights that the tool provides helped us solve some more minor reporting problems. So overall, the tool was a big step up for us in terms of getting the response rates up as well as the upgrading our insights on the surveys. Review collected by and hosted on G2.com.

AM
Account Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChattySurvey?

One of the best features is definitely how the surveys are not traditional in nature and are more interactive and fun, and how they adapt to questions based on the users' responses. Review collected by and hosted on G2.com.

What do you dislike about ChattySurvey?

The setup is a bit tricky, and there are not many options for outer integrations. Review collected by and hosted on G2.com.

What problems is ChattySurvey solving and how is that benefiting you?

The data collection is one of the primary features its helping me and my agency and also gathering feedback for our businesses. It also provides real time data and insights so that's pretty sufficient too, Review collected by and hosted on G2.com.

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