Best Software for 2025 is now live!
Show rating breakdown
Save to My Lists
Claimed
Claimed

Top Rated ChatSupport Alternatives

ChatSupport Reviews & Product Details - Page 3

ChatSupport Overview

What is ChatSupport?

Provide world-class support to your customers and convert more leads. Customizable widgets, unlimited staff members, 24/7 support, and more! Try for Free!

ChatSupport Details
Languages Supported
English
Show LessShow More
Product Description

Live chat app for all businesses. Set up unlimited widgets that help you deliver world-class live chat support, drives on-spot lead conversions, and helps push your sales numbers from your own website. Seamless video calling, reporting, and many more features.


Seller Details
Year Founded
1994
HQ Location
Portland, US
LinkedIn® Page
www.linkedin.com
1,708 employees on LinkedIn®

ChatSupport .
C
Overview Provided by:
Free Live Chat Answering Service

Recent ChatSupport Reviews

Joe M.
JM
Joe M.Small-Business (50 or fewer emp.)
5.0 out of 5
"So Cool So Easy!"
Sometimes I actuallu use G@ to find products. This chatbot is something I sorely needed and OMG it is so simple and so great! I was easily able to ...
Daniela  G.
DG
Daniela G.Mid-Market (51-1000 emp.)
4.5 out of 5
"Customer Service Agent"
It's a fast and easy way for customers to use and gives a quick response.
Amit K.
AK
Amit K.Small-Business (50 or fewer emp.)
4.0 out of 5
"I use ChatSupport for my WordPress website, And my experience is good"
One of the standout features of ChatSupport is its commitment to responsive and knowledgeable customer support agents. Their team consistently deli...

ChatSupport Pricing

Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

ChatSupport Media

ChatSupport Demo - Responsive dashboard
Receive instant updates from our chat associates with new leads and messages.
ChatSupport Demo - Classic chat widget
Customize widget behavior to suit your needs
ChatSupport Demo - Connect instantly
Provide instant support when your customers need it.
ChatSupport Demo - Blend it with your brand
Customize the widget to suit your brand
ChatSupport Demo - Care your customers in a order
Show customers you care by reaching out via the live visitor queue.
ChatSupport Demo - User friendly management
Manage your team in one place
Answer a few questions to help the ChatSupport community
Have you used ChatSupport before?
Yes

28 ChatSupport Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
28 ChatSupport Reviews
4.5 out of 5
28 ChatSupport Reviews
4.5 out of 5

ChatSupport Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for ChatSupportQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Nithisha R.
NR
Consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ChatSupport?

ChatSupport offers a very easy way to address and resolve customer issues and queries. Amazing to work with. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

At times, the responses don't feel human like, however, that has never been a great issue. Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

The tool help in addressing the customer issues and queries seamlessly and immediately. Review collected by and hosted on G2.com.

Sai Varma C.
SC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatSupport?

Easy to get in touch with the clients as well as customers.

It helps us to resolve the customers queries over the freshchat or the ticket process. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

sometimes some queries need to be resolved over the call to get the users issue done. Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

Online banking and transactions Review collected by and hosted on G2.com.

Tejal V.
TV
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ChatSupport?

Chat support is very useful specially when you are working for the customer service desk. It is used as a medium of communciation with the clients. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometimes on some instance response does not comes or gets delayed.this should not happen. Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

it aids us for live chatting with our clients. Review collected by and hosted on G2.com.

Mohammed J.
MJ
web design
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatSupport?

ChatSupport Helps us reach our customers to quick responve we slove our customers quries very fast Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Looking for automations, if you help us with this Chatsupport will be 100% Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

Our Customers Can reach us every easy, we can slove thire prob very fast and smooth Review collected by and hosted on G2.com.

Daniela  G.
DG
Property Admin
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
(Original )Information
What do you like best about ChatSupport?

It's a fast and easy way for customers to use and gives a quick response. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometimes you can feel like you're speaking with a robot. But this also helps by giving quick responses. Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

Helping answer questions for users os redirect them to a live representative if needed, Review collected by and hosted on G2.com.

Sumit P.
SP
Back Office Analyst
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatSupport?

A very easy way to provide a customer support on a real time in few minutes. Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Sometime, cx didn't get the survery on her email. Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

There are so many benifits to the customer, he/she can get immediate response by the tool. Review collected by and hosted on G2.com.

Melissa G.
MG
sales consultant
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about ChatSupport?

It is helpful to be able to assist customers with their questions or concerns Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

The waiting between the customer and agent Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

faster response time the customer can get their questions answered Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about ChatSupport?

Quality quick conversations as well as a deep level of customization Review collected by and hosted on G2.com.

What do you dislike about ChatSupport?

Some of the integrations could be more fluid Review collected by and hosted on G2.com.

What problems is ChatSupport solving and how is that benefiting you?

It is helping with analytic reporting. We are able to track data much more accurately Review collected by and hosted on G2.com.