Chatling Reviews & Product Details

It is compared to others incredibly easy to use. I have tried many, I'm not a coder and don't want to be. Chatling allowed me to get a chatbot up and running that sends a user a summary of the conversation plus other information in under a couple of hours. Most other software for me at least takes you 9 tenths of the way but then there always seems to be a stumbling block. Not had that with Chatling and it also seems very robust across multipl platforms and devices 👍 Review collected by and hosted on G2.com.

There's nothing personally I do not like for my use case. I can see that more sophistcated users might like more features e.g. the ability to use brand fonts rather than stock within Chatling. But development of new features does seem active, its not a product gathering dust. Review collected by and hosted on G2.com.

I write books about real adventures with AI as companions. My first book was about sailing 5000 miles in four and a half months in a 32' sailboat. My second book was about going to Burning Man. My third book will be about racing gliders with a Chatbot co-pilot. As I write my books they become my knowledge base and they build on themselves in very unique ways. Review collected by and hosted on G2.com.

I'm not a coder or a programmer but the Chatling interface is reasonable for a novice to use. Still a bit of a challenge but doable. Review collected by and hosted on G2.com.

Chatling is easy for a novice to use with its drag and drop builder interface. I work with it almost every day and here is what I like.

1. KNOWLEDGE BASE: It supports your own Knowledge Base. It is simple to upload an entire website, dozens of individual webpages, documents, text, and FAQs. The storage limit is very generous.

2. WEBSITE INTEGRATION: It is easy to implement on your website and its webpage appearance is customizable with many options.

3. AI MODELS: You can choose from several AI models. You can even build two or more chatbots, each with its own model for testing.

4. LANGUAGES: You can set the bot to answer user questions in over 80 languages or a specific language.

5. FINE-TUNE ANSWERS: You can view users' conversations with the bot. If an answer is weak, it is easy to fine-tune the answer so that bot answers correctly the next time. Great feature.

6. SUPERIOR TECH STACK: I don't know what the tech stack is under the hood, but it seems to me that the web scraper, RAG app, vector database, and whatever else Chatling uses, is far superior to other chatbot builders, producing superior responses.

7. VERY AFFORDABLE: For all that, Chatling is very reasonably priced. Other platforms with fewer features and flexibility are much more expensive.

8. SUPPORT: Support is quick and excellent. Plus, they are constantly improving the platform and adding new features.

I have tried building a chatbot from the ground up and tried dozens of no-code platforms .Chatling is the very best by a long shot. No contest. Review collected by and hosted on G2.com.

I have found nothing to dislike. It is an amazing app. Review collected by and hosted on G2.com.

1) The freedom to do what you want with your chatbot 2) It works very well, very easy to program, to implement, and simple to learn 3) It is in a process of continuous improvement and adding more and more features of premium products. I can't imagine where it will go, but it's exciting! 4) More sales!! and LESS silly inquiries that took up a lot of my time. Chatling filters the leads for me in a neat and excellent way. Review collected by and hosted on G2.com.

That it still hasn't developed the possibility of notifying me (by email or any other method) that a client has logged in and started a chat session. I have to enter and check among the conversations. (I understand that it's a feature that is in development) Review collected by and hosted on G2.com.

The platform is incredibly intuitive and easy to navigate, even for someone without programming knowledge. It offers a variety of well-designed templates that simplify the work process. The team is also very responsive, listens to feedback, and does their best to assist whenever possible. Review collected by and hosted on G2.com.

At the moment, there's nothing to complain about. Review collected by and hosted on G2.com.

Easy to set up knowledge bases, easy to use, and easy to integrate into our website,. The features are perfect and Chatling adds value to our client support. Review collected by and hosted on G2.com.

There is nothing I don't like about Chatling. Review collected by and hosted on G2.com.

A tool that's quick and intuitive to use. Simple methods for submitting content to it for the AI knowledge base, simple training and fine-tuning, an API for access from third-party tools, a real sense of satisfaction in the customer support service and in the willingness to regularly improve the product, plus GDPR compliance for customers in Europe: what more could you ask for?

I'd definitely recommend it to anyone in need of a chatbot. Review collected by and hosted on G2.com.

I can't think of anything negative so far Review collected by and hosted on G2.com.

AI is very easy to setup and to learn new pages.. I allow our business to focus on our business and most of the "frequenly asked questions " are answered by chat , quick response . So the customer is happy to have a quick answer to a general questions Review collected by and hosted on G2.com.

Some of the layouts needs to be more mobile friendly Review collected by and hosted on G2.com.

The user interface is intuitive and easy to both use and understand.

Documentation, API and Support all can be consumed digested and put to use quickly. Review collected by and hosted on G2.com.

I am not sure this qualifies as a dislike, however I think it could be valuable to have some delegation of administration.

Controlling or delegating user access and administration of select chatbots. Review collected by and hosted on G2.com.

* How easy it is to use and implement

* Customer service that listens and takes on board your wishes

* Received good help from customer service

* Easy to connect with api solutions Review collected by and hosted on G2.com.

We haven't set up more than one chat so far and it has worked really well. So far, I'm not missing anything. Review collected by and hosted on G2.com.