Best Software for 2025 is now live!

Top 10 Chatbot Builder AI Alternatives & Competitors

(52)5.0 out of 5

The Chatbots Software solutions below are the most common alternatives that users and reviewers compare with Chatbot Builder AI. Chatbots Software is a widely used technology, and many people are seeking popular, quick software solutions with customization, control, and route to human. Other important factors to consider when researching alternatives to Chatbot Builder AI include customer service and communication. The best overall Chatbot Builder AI alternative is Botpress. Other similar apps like Chatbot Builder AI are Tidio, Qualified, Appy Pie, and Drift. Chatbot Builder AI alternatives can be found in Chatbots Software but may also be in Live Chat Software or Conversational Marketing Software.

Best Paid & Free Alternatives to Chatbot Builder AI

Botpress
Tidio
Qualified
Appy Pie
Drift
Sprinklr Service
Intercom
Birdeye

Top 10 Alternatives to Chatbot Builder AI Recently Reviewed By G2 Community

Browse options below. Based on reviewer data, you can see how Chatbot Builder AI stacks up to the competition, check reviews from current & previous users in industries like Marketing and Advertising, Consulting, and Computer Software, and find the best product for your business.

Botpress

By Botpress

(317)4.6 out of 5

Botpress is a user-friendly conversational AI platform that empowers individuals and teams of all sizes to design, build, and deploy AI-powered chatbots for various applications. As a pioneer in the chatbot industry, Botpress embraces the power of large language models (LLM) and generative AI to create personalized, engaging chatbot experiences for any purpose. Available in 100+ languages and with a GPT-native suite of tools to help you unlock your creativity, Botpress supports you in achieving your conversation automation goals.

Categories in common with Chatbot Builder AI:

Chatbots

Reviewers say compared to Chatbot Builder AI, Botpress is:

Slower to reach roi

See all Botpress reviews

Tidio

By Tidio

(1,614)4.7 out of 5

Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.

Categories in common with Chatbot Builder AI:

Chatbots

Reviewers say compared to Chatbot Builder AI, Tidio is:

Slower to reach roi

See all Tidio reviews

Sponsored

Customerly

(35)4.4 out of 5

Customerly is the first-in-class AI customer service platform designed to help businesses automate customer support, enhance engagement, and drive retention. Powered by advanced AI Agents, Customerly seamlessly switches from AI Assistant to Mission Mode, resolving customer inquiries instantly while intelligently escalating complex cases to human agents. Unlike traditional chatbots, Customerly is an AI-first solution that enables businesses to create fully customizable workflows, reducing response times and improving customer satisfaction. It also includes NPS & CSAT surveys, email marketing automation, and customer success tools, making it a comprehensive solution for SaaS companies looking to scale support operations efficiently. Join hundreds of leading SaaS companies using Customerly to automate interactions, boost engagement, and provide exceptional AI-powered customer service. 👉 Discover how AI can transform your customer support at www.customerly.io.

Visit Website

Qualified

By Qualified.com

(1,114)4.9 out of 5

Qualified is the PipelineAI platform for revenue teams that use Salesforce. Headquartered in San Francisco, Qualified delivers pipeline generation at scale with Piper the AI SDR for thousands of customers like Crunchbase, Demandbase, Greenhouse, Plaid, and Suse. Led by former Salesforce CMO Kraig Swensrud and former Salesforce Product SVP Sean Whiteley, Qualified boasts 1000+ 5-star reviews on G2 and is ranked #1 on the Salesforce AppExchange. Qualified is funded by Sapphire, Tiger Global, Norwest Venture Partners, Redpoint Ventures, and Salesforce Ventures. Visit qualified.comto learn more.

Categories in common with Chatbot Builder AI:

Chatbots

Get a quote

Reviewers say compared to Chatbot Builder AI, Qualified is:

Slower to reach roi

See all Qualified reviews

Appy Pie

By Appy Pie LLP

(1,386)4.7 out of 5

Appy Pie allows users with no programming skills, to create an app for Windows 8 Phone, Android & iPhone applications for mobiles and smartphones; and publish to Google Play & iTunes.

Categories in common with Chatbot Builder AI:

Chatbots

Reviewers say compared to Chatbot Builder AI, Appy Pie is:

Slower to reach roi

See all Appy Pie reviews

Drift

By Salesloft

(1,251)4.4 out of 5

Drift’s Conversation Cloud lets businesses engage with buyers in a personalized way at every stage of their journey — from researching to chatting with sales to post-sales help. It's made up of three core solutions: Conversational Marketing, Conversational Sales, and Conversational Service, all powered by our underlying Conversational AI. Conversational Marketing connects marketers and website visitors in real-time conversations to surface the right content for visitors, answer their questions, or qualify and convert best-fit buyers through the funnel. Conversational Sales helps sellers close deals faster by giving them a unified place to get real-time buyer insights, collaborate with teammates, and jumpstart personalized conversations through chat, video, email, or phone. Conversational Service provides real-time personalized customer care and helps support agents focus on high-priority customers by deflecting low-level issues and empowering customers to answer their own questions.

Categories in common with Chatbot Builder AI:

Chatbots

Get a quote

Reviewers say compared to Chatbot Builder AI, Drift is:

Slower to reach roi

See all Drift reviews

Sprinklr Service

By Sprinklr

(496)4.3 out of 5

Sprinklr Service is a cloud-native unified customer service platform powered by AI that enables seamless customer & agent experience across 30+ digital, social and voice channels, and delivers real-time actionable & scalable insights – eliminating the need for any other point solution.

Categories in common with Chatbot Builder AI:

Chatbots

Reviewers say compared to Chatbot Builder AI, Sprinklr Service is:

Slower to reach roi

See all Sprinklr Service reviews

Intercom

By Intercom, Inc.

(3,324)4.5 out of 5

Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.

Categories in common with Chatbot Builder AI:

Chatbots

Reviewers say compared to Chatbot Builder AI, Intercom is:

Slower to reach roi

See all Intercom reviews

Birdeye

By Birdeye

(3,142)4.7 out of 5

Birdeye is a reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s all-in-one platform to effortlessly manage online reputation, connect with prospects through digital channels, and gain customer experience insights to grow sales and thrive.

Categories in common with Chatbot Builder AI: