Top Rated Cerb Alternatives
1 out of 2 Total Reviews for Cerb
3.8 out of 5
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AH
Verified User in Hospitality
Mid-Market(51-1000 emp.)
What do you like best about Cerb?
The amount of customization. Setting up Easy or complex workflows tailor made for your teams to stay efficient. Review collected by and hosted on G2.com.
What do you dislike about Cerb?
User creation is tricky if you're not using SSO. Some settings are just in random places. Review collected by and hosted on G2.com.
There are not enough reviews of Cerb for G2 to provide buying insight. Below are some alternatives with more reviews:
1
Freshdesk
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Freshdesk is a cloud-based helpdesk software that streamlines customer conversations across multiple channels including email & phone. It enables faster collaboration with your support team for quick responses to your customer. With 150+ integrations, we make it simple for businesses to provide superior customer support. We are trusted by 100,000+ companies across different industries.
2
Front
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Front takes out the pain of shared inboxes (contact@, team@, jobs@...) by introducing collaboration in email.
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Zendesk Support Suite
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4
Intercom
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Intercom is the leader in AI-first Customer Service, dramatically improving experiences for customers, support agents, and managers. For customers, Intercom enables the best customer experience by instantly resolving 50% of support volume, in any language, any time and any channel, providing actionable insights for optimizing support content, and offering a seamlessly integrated help center accessible through any channel. Support agents benefit from a massive increase in productivity, with Fin AI Copilot enhancing efficiency by 31%, a shared inbox for seamless collaboration and tickets that continue the conversation. Managers can use Intercom to elevate customer satisfaction, monitor and optimize support operations with AI insights (coming soon), and automate repetitive tasks with Workflows. Intercom is fully omnichannel and also integrates with all the tools support teams use most - making Intercom the only complete AI-first customer platform in the industry.
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HubSpot Service Hub
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Customer service software that makes it easy to manage and connect with customers, and truly
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Brevo Marketing Platform
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Podium
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Podium empowers local businesses to do more business in less time with the simplicity of text messaging. Our platform allows you to get more reviews, gather more leads, get paid via text, send text marketing campaigns, centralize communications, and more.
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Tidio
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Tidio is a customer communication product. It provides multi-channel support so users can communicate with customers on the go. Live chat, messenger, or email are all supported.
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LiveAgent
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LiveAgent helps businesses provide better customer service across all communication channels including email, chat and phone. Deliver customer Wow and grow your business with LiveAgent, a customer service software trusted by 30.000+ companies worldwide.
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Hiver
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Hiver transforms your inbox (Gmail or Outlook) into a simple, powerful collaboration and customer support tool.
