Centro Reviews & Product Details - Page 2

Having a Slack window within Salesforce records that link directly to channels is game-changing. Not having to leave Slack to communicate with colleagues about a certain record is clutch!

Also, Apex action that allow me as an admin to automate things from SF to slack (like creating an opportunity Slack channel on opportunity create), or post messages to existing Slack channels based on certain SF actions is amazing. Review collected by and hosted on G2.com.

Not much... maybe that certain features depend on which version/tier of Slack you're on, but that's more of a Slack limitation than a Centro one. Review collected by and hosted on G2.com.

It extends how people use systems to run their business, just like email integration with Salesforce in the previous decade, only better. I can get insights pushed automatically or on a schedule on pipeline, updates, dashboards, all within specific channels. I can also push data back based on conversations in slack so our Salesforce remains up-to-date. The AI summaries are fantastic to give me context without having to read through a string of missed messages. My time and energy can be focused on the business not in the business because Centro is always working on my behalf. Review collected by and hosted on G2.com.

It's Slack-centric, so if you don't use Slack, it may not be very valuable. But, even if you don't like living in Slack, your colleagues do, and this helps them be productive with business systems broadly! Review collected by and hosted on G2.com.

That it blends the best of native Slack features in with Sales Cloud so seemlessly that we don't ever check Salesforce, everything is at our fingertips in Slack Review collected by and hosted on G2.com.

I have no dislikes about the platform or integration Review collected by and hosted on G2.com.

My favorite features of Centro are 1) building a case from an icon. 2) automatically create a slack thread for new cases where I can colloborate with my customers. 3) the Experience cloud chat integration 4) the SMS chat feature and 5) the flow components and simple nudge automations. Review collected by and hosted on G2.com.

While not a dislike, Centro is actively being improved so there can be bumps every now and then as new features roll out. Review collected by and hosted on G2.com.

I recently incorporated the Centro App into our Salesforce workflow, and I couldn't be more impressed with its transformative impact on our sales processes. This app has truly elevated our team's efficiency and collaboration, making it an indispensable tool in our day-to-day operations.

One standout feature is the seamless integration with Salesforce, allowing us to access Centro's powerful capabilities without disrupting our established workflow. The user-friendly interface has made navigation a breeze, even for team members who are less tech-savvy.

Centro's robust analytics and reporting tools have empowered our sales team with valuable insights, enabling us to make data-driven decisions and identify new opportunities. The customizable dashboards have become a hub for real-time updates, fostering better communication and collaboration among team members.

What sets Centro apart is its commitment to enhancing user experience. The app is continuously updated with new features and improvements, ensuring that we always have access to the latest tools to stay ahead in the dynamic world of sales.

Overall, Centro has exceeded our expectations and proven to be an invaluable asset for our Salesforce operations. If you're looking to supercharge your sales processes and empower your team with cutting-edge tools, Centro is the app you've been searching for. Highly recommended! Review collected by and hosted on G2.com.

No negative feedback so far. Evertything is above and beyond. Review collected by and hosted on G2.com.

- Product functionality - solves a real pain point around collaboration between an open system (Slack) and a closed system (SFDC)

- Customer support - responsibe at the highest levels of the organization. Quick and thorough turnaround. Centro have prioritized the needs of my organization every time.

- Partnering to build the product - similar to the above point around customer support, Centro have looked to collaborate in terms of inviting me/my org in to help build out product features and capabilities

- Meets users where they are - not everyone is in SFDC, nor should they be. Centro helps plug this hole in an environment that pretty much everyone is comfortable with. Review collected by and hosted on G2.com.

Would love to see it extend to additional elements of the GTM ecosystem (Marketo, Salesloft eg) Review collected by and hosted on G2.com.

Centro helped us significantly improve our salesforce to Slack integration through a well thought out and easy to use interface. The team was amazing in helping us get up and running and answering all of our questions timeously. This is by far one of the best purchases we have ever made. Review collected by and hosted on G2.com.

There is very little to dislike about Centro. With that being said, you do need a pretty good understanding of Salesforce Flows in. order to get the most out of Centro. Review collected by and hosted on G2.com.

Ease of use, intuitive functionality, and their onboarding and support team are great! Review collected by and hosted on G2.com.

Takes a little while to understand their flow set up, but after the first one it becomes eaisier Review collected by and hosted on G2.com.

The Centro team is always fast to follow up on the ticket with fast turnaround, and jumping on to help solve the issues. I've had the best experience working with the Centro team, from the initial set up of integration with Centro/Slack to follow up questions and customer support.

The team makes it super easy to understand the issues in a simple easy way and less complex while solving complex business problems, which helps to stay on the same page while working on different tools Centro/Salesforce. Review collected by and hosted on G2.com.

nothing, love all the features they have out of the box! Review collected by and hosted on G2.com.

Effective Slack to Salesforce, Saleforce to Slack integration and stellar customer service.

I trully appreciate the team's knowledge and great interest in driving efficiencies for their customers, with curiosity, receptiveness and agility. Review collected by and hosted on G2.com.

Curious about what the future brings. Keep up the good work! Review collected by and hosted on G2.com.