CDW Hardware Reviews & Provider Details

Sometimes the offerings of CDW can be confusing. Vendor relationships change, and there will be no notice outside the organization. Review collected by and hosted on G2.com.

All of our cloud-based solutions are managed via CDW. This lowers costs due to bulk pricing while providing better services for support. Review collected by and hosted on G2.com.

Go for it. Review collected by and hosted on G2.com.

Supply Chain Disruption. Better Delivery Review collected by and hosted on G2.com.

Some license ordered via adobe, not delivered on time on CDW site. Review collected by and hosted on G2.com.

Microsoft Office 365 licenses, ADP and Azure Review collected by and hosted on G2.com.

Online cloud support and provide Microsoft license on time. Review collected by and hosted on G2.com.

Lack of communication or follow-up at times. Review collected by and hosted on G2.com.

CDW always helps us when we have strict deadlines and need items right away. Review collected by and hosted on G2.com.

Initial cost and recurrent cost of training Review collected by and hosted on G2.com.

Request individual solution for your business needs as CDW is perfectly capable and suitable to find the best solution for your business Review collected by and hosted on G2.com.

Establishing new data center with improved security adapted to future roll-outs Review collected by and hosted on G2.com.

No cons. Service delivery is fabulous. CDW deals with almost all software licensing and hardware vendors. At times my account manager delays with their followup. It could be a personal experience. Review collected by and hosted on G2.com.

Great vendor to deal with for your software and hardware requirements.

They have a great team working with multiple vendors and help you achieve your software requirements.

As a decision-maker in my organization, I would highly recommend CDW and looking forward to working with them in my future organizations as well.

if you are looking at a multivendor point of contact, CDW is the best in Canada. Review collected by and hosted on G2.com.

all our software, hardware, and licensing needs are dealt with by CDW. It is great to have a single vendor point of contact for all your software and hardware requirements. Review collected by and hosted on G2.com.

The service support and product timelines have been declining . Review collected by and hosted on G2.com.

Keep an eye on the services not as earlier. Review collected by and hosted on G2.com.

Expensive coding, dual entry, no real time delivery, etc Review collected by and hosted on G2.com.

Slightly pricey on some items which pushes me towards compromise. Fortunately, the compromise is also available. Review collected by and hosted on G2.com.

Take your time and do complete research Review collected by and hosted on G2.com.

Hardware issues and a need for updated software solutions. Both problems were easily resolved without searching elsewhere. Review collected by and hosted on G2.com.

The amount of time it takes to resolve and issue. Review collected by and hosted on G2.com.

CDW is overall a good company to do business with. They are very concerned about their clients well being. Review collected by and hosted on G2.com.

Our voice software was outdated. After upgrading our software the benefits we have reached have been performance and security, Review collected by and hosted on G2.com.

The website often lists multiple items with the same model number but slightly different skus, which is confusing. My other primary complaint is that they frequently discontinue models--which then causes toner costs to skyrocket. That might be beyond CDW's control, though. Review collected by and hosted on G2.com.

Make sure you get a good sales rep to work with. Companies are only as reliable as your point of contact. Advocate for your company and your needs until they are met--by your rep, or another one. Their staff covers a wide variety of specialties. For example, they have different reps that specialize in large copiers versus small business printers, and it varies from brand to brand as well. If you find a product you like, it's better to buy a few so that you'll have them--as it's likely they will run out or be discontinued at some point, which can make rollouts challenging. Review collected by and hosted on G2.com.

When I order hardware I know it will be the correct thing, arrive ahead of my expectations, and they will provide support if necessary. We used to purchase small office printers through a local vendor and we were frustrated by their lack of support, as well as their selling us older model discontinued printers that they had leftover stock of without telling us. With CDW I'm always getting the latest products available. Review collected by and hosted on G2.com.