Best ServiceNow Consulting Services

AC
Researched and written by Adam Crivello

ServiceNow consulting services provide industry or domain expertise and deep implementation knowledge of ServiceNow software products while playing a wide range of roles in delivering a solution that maximizes customers’ return on investment. These partners leverage their highly skilled ServiceNow resources to influence deals, track their deployments through deployment registration, and drive adoption and business success. Businesses seeking to implement a ServiceNow tool can enlist the provider's help with several aspects of the process, from digital transformation to software integration. Working with a ServiceNow consulting service provider can reduce the hassles associated with major software implementation, overcome staffing challenges, and help teams ramp up faster and maximize their results when using the tools.

ServiceNow implementers and consultants can include companies of varying sizes, from individual consultants to global consulting firms. Additionally, these consulting service partners can have expertise in multiple ServiceNow products (IT operations management, customer service management, etc.) and industries (education, energy and utilities, etc.).

To become a certified ServiceNow consulting service provider, a company needs to be a ServiceNow Registered Partner who meets entry-level requirements and commits to meeting specialist segment requirements within two years. Providing a fast-developing "Now" practice that exhibits some capability and success measures will promote the company from Registered to Specialist. Premier, Elite, and Global Elite are partners with a high standard of "Now" practices serving multiple products, industries, and regions.

To qualify for inclusion in the ServiceNow Consulting Services category, a services provider must:

Offer consulting services for ServiceNow solutions
Demonstrate experience implementing ServiceNow products

G2 takes pride in showing unbiased reviews on client satisfaction in our ratings and reports. We do not allow paid placements in any of our ratings, rankings, or reports. Learn about our scoring methodologies.

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486 Listings in ServiceNow Consulting Services Available

Service Provider

(102)4.2 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Practice.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    • Computer Software
    Provider Works With
    • 91% Enterprise
    • 60% Mid-Market
    • 49% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Accenture Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Expertise
    7
    Work Culture
    3
    Business Growth
    2
    Consulting Expertise
    2
    Consulting Services
    2
    Cons
    Poor Customer Support
    3
    Complexity
    2
    Expensive
    2
    Dependency Issues
    1
    Expensive Pricing
    1
Industries Serviced
  • Information Technology and Services
  • Computer Software
Provider Works With
  • 91% Enterprise
  • 60% Mid-Market
  • 49% Small-Business
Services OfferedInformation
No information available
Accenture Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
7
Work Culture
3
Business Growth
2
Consulting Expertise
2
Consulting Services
2
Cons
Poor Customer Support
3
Complexity
2
Expensive
2
Dependency Issues
1
Expensive Pricing
1

Service Provider

(49)4.7 out of 5
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Provider Description
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This description is provided by the seller.

Imagine having a personal technology concierge who can help you with all your IT challenges, regardless of the size of your business. Trusted by leading technology brands like Microsoft, Dell, HP, C

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Hospital & Health Care
    Provider Works With
    • 16% Enterprise
    • 12% Mid-Market
    Services OfferedInformation
    • Cybersecurity
    • Infrastructure
    • Cloud Services
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • SHI Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Helpful
    9
    Customer Support
    7
    Attentive
    4
    Teamwork
    3
    Pricing
    2
    Cons
    Limited Availability
    3
    Expensive
    1
    Learning Curve
    1
    Staff Turnover
    1
Industries Serviced
  • Hospital & Health Care
Provider Works With
  • 16% Enterprise
  • 12% Mid-Market
Services OfferedInformation
  • Cybersecurity
  • Infrastructure
  • Cloud Services
SHI Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Helpful
9
Customer Support
7
Attentive
4
Teamwork
3
Pricing
2
Cons
Limited Availability
3
Expensive
1
Learning Curve
1
Staff Turnover
1

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Service Provider

(24)3.9 out of 5
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Provider Description
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This description is provided by the seller.

Salesforce Consulting and Implementation Practice.

  • Overview
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  • Industries Serviced
    • Information Technology and Services
    Provider Works With
    • 71% Enterprise
    • 54% Mid-Market
    • 13% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Capgemini Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Consulting Services
    1
    Professionalism
    1
    Project Management
    1
    Quality Work
    1
    Resource Optimization
    1
    Cons
    Learning Curve
    2
    Difficult Learning
    1
    Miscommunication
    1
    Outsourcing Issues
    1
    Poor Customer Support
    1
Industries Serviced
  • Information Technology and Services
Provider Works With
  • 71% Enterprise
  • 54% Mid-Market
  • 13% Small-Business
Services OfferedInformation
No information available
Capgemini Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Consulting Services
1
Professionalism
1
Project Management
1
Quality Work
1
Resource Optimization
1
Cons
Learning Curve
2
Difficult Learning
1
Miscommunication
1
Outsourcing Issues
1
Poor Customer Support
1

Service Provider

(5)4.2 out of 5
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  • Overview
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  • Industries Serviced
    No information available
    Provider Works With
    • 40% Enterprise
    • 20% Mid-Market
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
  • 40% Enterprise
  • 20% Mid-Market
Services OfferedInformation
No information available

Service Provider

(17)3.9 out of 5
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Provider Description
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This description is provided by the seller.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

  • Overview
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  • Industries Serviced
    No information available
    Provider Works With
    • 59% Enterprise
    • 41% Mid-Market
    • 6% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
  • 59% Enterprise
  • 41% Mid-Market
  • 6% Small-Business
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Zensar stands out as a premier technology solutions consulting and IT services company. We are creators, thinkers, and problem solvers passionate about designing, engineering, and managing engaging di

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 45% Mid-Market
    • 27% Enterprise
    • 27% Small-Business
    Services OfferedInformation
    • IT services
    • Experience services
    • Data engineering
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Zensar Technologies Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Consulting Services
    1
    Customer Support
    1
    Deep Understanding
    1
    Efficiency
    1
    Implementation Ease
    1
    Cons
    Expensive
    1
    Expensive Pricing
    1
Industries Serviced
No information available
Provider Works With
  • 45% Mid-Market
  • 27% Enterprise
  • 27% Small-Business
Services OfferedInformation
  • IT services
  • Experience services
  • Data engineering
Zensar Technologies Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Consulting Services
1
Customer Support
1
Deep Understanding
1
Efficiency
1
Implementation Ease
1
Cons
Expensive
1
Expensive Pricing
1

Service Provider

(29)4.6 out of 5
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Provider Description
Information
This description is provided by the seller.

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approac

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    Provider Works With
    • 41% Enterprise
    • 34% Mid-Market
    • 10% Small-Business
    Services OfferedInformation
    • IT Consulting
    • Cloud Migration
    • App Modernization
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Birlasoft Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Automation
    1
    Customer Support
    1
    User Experience
    1
    Cons
    This product has not yet received any negative sentiments.
Industries Serviced
  • Information Technology and Services
Provider Works With
  • 41% Enterprise
  • 34% Mid-Market
  • 10% Small-Business
Services OfferedInformation
  • IT Consulting
  • Cloud Migration
  • App Modernization
Birlasoft Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Automation
1
Customer Support
1
User Experience
1
Cons
This product has not yet received any negative sentiments.

Service Provider

(27)4.2 out of 5
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Provider Description
Information
This description is provided by the seller.

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 59% Mid-Market
    • 33% Small-Business
    • 26% Enterprise
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
  • 59% Mid-Market
  • 33% Small-Business
  • 26% Enterprise
Services OfferedInformation
No information available

Service Provider

(10)4.5 out of 5
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Provider Description
Information
This description is provided by the seller.

Salesforce Consulting and Implementation Practice.

  • Overview
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  • Industries Serviced
    No information available
    Provider Works With
    • 50% Mid-Market
    • 50% Small-Business
    • 40% Enterprise
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
  • 50% Mid-Market
  • 50% Small-Business
  • 40% Enterprise
Services OfferedInformation
No information available

Service Provider

(3)3.7 out of 5
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Provider Description
Information
This description is provided by the seller.

Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most

  • Overview
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  • Industries Serviced
    No information available
    Provider Works With
    • 67% Small-Business
    • 33% Mid-Market
    Services OfferedInformation
    • AI Services
    • Data Mgmt. & Analytics
    • Software Development
  • Software Expertise
    Expand/Collapse Software Expertise
  • Top Rated Products Matching Hexaware ExpertiseInformation
Industries Serviced
No information available
Provider Works With
  • 67% Small-Business
  • 33% Mid-Market
Services OfferedInformation
  • AI Services
  • Data Mgmt. & Analytics
  • Software Development
Top Rated Products Matching Hexaware ExpertiseInformation

Service Provider

(63)4.0 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Practice.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Computer Software
    • Information Technology and Services
    Provider Works With
    • 75% Enterprise
    • 63% Mid-Market
    • 37% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • IBM Consulting Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Consulting Services
    2
    24/7 Availability
    1
    Customization
    1
    Delivery Efficiency
    1
    Deployment Ease
    1
    Cons
    Expensive
    1
    Miscommunication
    1
    Outsourcing Issues
    1
    Poor Customer Support
    1
Industries Serviced
  • Computer Software
  • Information Technology and Services
Provider Works With
  • 75% Enterprise
  • 63% Mid-Market
  • 37% Small-Business
Services OfferedInformation
No information available
IBM Consulting Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Consulting Services
2
24/7 Availability
1
Customization
1
Delivery Efficiency
1
Deployment Ease
1
Cons
Expensive
1
Miscommunication
1
Outsourcing Issues
1
Poor Customer Support
1

Service Provider

(3)4.7 out of 5
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Provider Description
Information
This description is provided by the seller.

ScienceSoft is a Texas-based provider of software development solutions and services, with offices in the EU and UAE and clients in 40+ countries around the globe. Since 1989, ScienceSoft has been sol

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    No information available
    Provider Works With
    • 33% Enterprise
    • 33% Mid-Market
    • 33% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
Industries Serviced
No information available
Provider Works With
  • 33% Enterprise
  • 33% Mid-Market
  • 33% Small-Business
Services OfferedInformation
No information available
Provider Description
Information
This description is provided by the seller.

Salesforce Consulting and Implementation Services.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Banking
    • Computer Software
    Provider Works With
    • 66% Enterprise
    • 23% Small-Business
    • 17% Mid-Market
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Tata Consultancy Services Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Customer Support
    4
    Helpful
    4
    Knowledge
    4
    Expertise
    3
    Problem Solving
    3
    Cons
    Expensive
    2
    Performance Issues
    2
    Billing Issues
    1
    Complexity
    1
    Difficult Learning
    1
Industries Serviced
  • Banking
  • Computer Software
Provider Works With
  • 66% Enterprise
  • 23% Small-Business
  • 17% Mid-Market
Services OfferedInformation
No information available
Tata Consultancy Services Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Customer Support
4
Helpful
4
Knowledge
4
Expertise
3
Problem Solving
3
Cons
Expensive
2
Performance Issues
2
Billing Issues
1
Complexity
1
Difficult Learning
1

Service Provider

(1)5.0 out of 5
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Provider Description
Information
This description is provided by the seller.

Carahsoft is the trusted government IT solutions provider, combining technological expertise with a thorough understanding of the government procurement process to help public sector organizations sel

Industries Serviced
No information available
Provider Works With
  • 100% Enterprise
Services OfferedInformation
No information available

Service Provider

(45)4.1 out of 5
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Provider Description
Information
This description is provided by the seller.

Consulting and Implementation Services.

  • Overview
    Expand/Collapse Overview
  • Industries Serviced
    • Information Technology and Services
    Provider Works With
    • 62% Enterprise
    • 27% Mid-Market
    • 16% Small-Business
    Services OfferedInformation
    No information available
  • Software Expertise
    Expand/Collapse Software Expertise
  • Pros and Cons
    Expand/Collapse Pros and Cons
  • Cognizant Pros and Cons
    How are these determined?Information
    Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
    Pros
    Expertise
    3
    Experience
    2
    Helpful
    2
    Staff Knowledge
    2
    Commitment
    1
    Cons
    Expensive
    3
    Miscommunication
    1
    Poor Customer Support
    1
    Staff Turnover
    1
Industries Serviced
  • Information Technology and Services
Provider Works With
  • 62% Enterprise
  • 27% Mid-Market
  • 16% Small-Business
Services OfferedInformation
No information available
Cognizant Pros and Cons
How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Expertise
3
Experience
2
Helpful
2
Staff Knowledge
2
Commitment
1
Cons
Expensive
3
Miscommunication
1
Poor Customer Support
1
Staff Turnover
1