CaterXpert
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CaterXpert
By Aquila Software
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3.0 out of 5 stars
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CaterXpert Reviews & Product Details

Editadmin
Verified User in Hospitality
AH
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about CaterXpert?

All in one solution for multiple departments. Review collected by and hosted on G2.com.

What do you dislike about CaterXpert?

service crashes several times a week, this is very disappointing when we are working regular business hours and their services crash or they begin updating the system with out notifying us.

While patch notes are given, they are incomplete and do not contain all aspects of change that were applied to the new version of the service. We are always finding out about changes to the system after they happen and find that we were never advised that it had been changed by CaterXpert. Review collected by and hosted on G2.com.

Recommendations to others considering CaterXpert:

Do not get trapped by their free trial/one user account. Make your own database offline using SQL or another program so you can own your data. It becomes very frustrating when the website crashes several times a week when we are at peak business season. They do not modify many features for user ease. It has been very difficult to implement any changes to our system without having to pony up for a "custom" interface costing serveral hundreds of thousands if not millions of dollars. Review collected by and hosted on G2.com.

What problems is CaterXpert solving and how is that benefiting you?

It is an all in one solution but so old-tech, needs a lot of improvement Review collected by and hosted on G2.com.

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CaterXpert Overview

Editedit
What is CaterXpert?

CaterXpert is a catering management solution that helps you run your business by managing efficiency, growth and events with features and practices to help manage workflow.

CaterXpert Details
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CaterXpert Community
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Product Description

CaterXpert is a catering management solution that helps you run your business by managing efficiency, growth and events with features and practices to help manage workflow.

Seller Details
Seller
Aquila Software
HQ Location
N/A

Recent CaterXpert Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Caterxpert for Sales "
Having all information about an event in one place that all departments can access/refer to
Read more
Verified User
A
Verified UserMid-Market (51-1000 emp.)
0.0 out of 5
"Lost in the past"
All in one solution for multiple departments.
Read more
Nataleigh F.
NF
Nataleigh F.Small-Business (50 or fewer emp.)
3.5 out of 5
"Catering planning tool review"
Being able to enter in info on all pieces of an event and have other departments access and add their piece to it.
Read more
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3 out of 4 Total Reviews for CaterXpert

3.0 out of 5
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3 out of 4 Total Reviews for CaterXpert
3.0 out of 5
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3 out of 4 Total Reviews for CaterXpert
3.0 out of 5
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Verified User in Food & Beverages
UF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CaterXpert?

Having all information about an event in one place that all departments can access/refer to Review collected by and hosted on G2.com.

What do you dislike about CaterXpert?

Filter settings and limitations; fixed margins and lines in menu and estimate sections Review collected by and hosted on G2.com.

What problems is CaterXpert solving and how is that benefiting you?

Tracking repeat clients / events; budget reporting; reviewing past event details and staffing Review collected by and hosted on G2.com.

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Nataleigh F.
NF
Operations Administrative Assistant
Events Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CaterXpert?

Being able to enter in info on all pieces of an event and have other departments access and add their piece to it. Review collected by and hosted on G2.com.

What do you dislike about CaterXpert?

If you hit the back button without selecting save you lose everything you just did, can be very frustrating when working quickly. Review collected by and hosted on G2.com.

Recommendations to others considering CaterXpert:

A good tool for keeping a catering business in order, needs some small improvements but overall does the job. Review collected by and hosted on G2.com.

What problems is CaterXpert solving and how is that benefiting you?

We are solving project management issues in a large very busy catering company. Everyone having access to information for events from the owner down to the servers working the events. Review collected by and hosted on G2.com.

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Verified User in Food & Beverages
UF
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CaterXpert?

CaterXpert feels like every facet of an event was taken into consideration. You are easily able to plan and organize a large event within a short period of time and keep track of your upcoming calendar. Review collected by and hosted on G2.com.

What do you dislike about CaterXpert?

One main thing that could be better incorporated into the program is reporting on specific clients and relationships with them. I know this software is more about the planning and organization rather than CRM, but that is one aspect that could make CaterXpert even better. I also think that the timeline feature could be improved and a floor plan feature added. Review collected by and hosted on G2.com.

Recommendations to others considering CaterXpert:

Take the time to get to know every feature. The program isn't the most up to date looking, so it is easy to miss some of the great features, such as the vendor list, service logger, etc. Review collected by and hosted on G2.com.

What problems is CaterXpert solving and how is that benefiting you?

The main thing CaterXpert is useful for other than creating menus and organizing the event, is the information communication it offers between kitchen, staff, and sales people. Review collected by and hosted on G2.com.

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Catering

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