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Market Mentor Reviews & Provider Details

Market Mentor Overview

What is Market Mentor?

Market Mentor is a real-time digital platform that helps global FMCG & Retailer to evaluate the effectiveness of marketing spend, plan and forecast for future trade promotions or strategize for the loyalty driven customer engagement program which improves revenue & profitability.

Market Mentor Details
Languages Supported
English
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Provider Description

E-Commerce Watch, one stop Platform as a Service (PaaS) for benchmarking E-Commerce services & providers, tracking customer reviews, sentiments, pain and delights, pricing and competition in the Online/Digital/E-Commerce Space. 1. Identify brand rating against the competitors on similar category - Pricing, Quality, Sales, Support, Appearance etc. 2.Seamless Tracking on E-Commerce/Digital Channels 3.Continuous Tracking of Customer Ratings, NPS, Pricing of own brands 4.Understand customer reviews from Natural Languages - English, Spanish, German etc. 5.Distinguish customer pain points and topics of complaints, compliments. 6.Real-time alert about unhappy customers to management and their concerns. Benefits: 1. Customizable Business Intelligence Layer imparts actionable real-time insights that takes up E-commerce as a Digital Consultant. 2. Flexible Integration as E-Commerce watch Integrate with most of E- commerce Channels (Twitter, Amazon, Alibaba, Best Buy, Noon.com, Flipkart, Target).


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Market Mentor Media

Market Mentor Demo - Brand performance & customer sentiments
Market Mentor Demo - Word cloud and key-phrases to describe the customer feedbacks better
Market Mentor Demo - Tracking of competition & trends over time
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