Casecloud
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Casecloud
By Mitratech
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4.8 out of 5 stars
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Casecloud Reviews & Product Details

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Jeanne B.
JB
Owner
Small-Business(50 or fewer emp.)
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Review source: Seller invite
Incentivized Review
What do you like best about Casecloud?

It can do everything all of the platforms do plus so much more. It is definitely one of the most comprehensive platforms on the market. Review collected by and hosted on G2.com.

What do you dislike about Casecloud?

It can be intimidating at the beginning and not as user friendly as some of the other matter management platforms. Review collected by and hosted on G2.com.

What problems is Casecloud solving and how is that benefiting you?

Solves issue of forgetting to bill clients. Obvious benefit of getting bills out and collecting fees. Review collected by and hosted on G2.com.

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Response from Adam Aspelin of Casecloud
Editedit

Hello Jeanne,

It's fantastic to hear that AdvoLogix Matter Management is providing such a comprehensive solution for your law firm. We're proud to offer a platform that not only matches but exceeds the capabilities of others in the market.

We understand your concerns about the initial complexity of our system. Our goal is to make AdvoLogix as user-friendly as possible, and your feedback is instrumental in guiding our efforts to enhance the user experience.

It's especially rewarding to know that our platform is effectively addressing your billing needs, ensuring no client is forgotten and fees are collected efficiently. Hearing that AdvoLogix has become an integral part of your daily operations is a testament to the value we strive to deliver.

Thank you for being a part of the AdvoLogix community. Your feedback is a crucial part of our journey to continuous improvement and providing the best service possible.

Best regards,

The AdvoLogix Team

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Casecloud Overview

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What is Casecloud?

Mitratech CaseCloud™ centralizes the management of legal cases and conforms to unique workflows and organizational practice standards, while providing industry leading security and reliability. Built on the Salesforce® AppCloud™ Platform, CaseCloud offers deep matter management facilities that include: * Automated case intake capabilities. * Matter definition, tailoring, creation, and workflow. * Configurable group and matter calendaring. * Legal case project management including activities, tasks, action plans, matter planner, Gantt view planner, and task card wall, providing rich case detail and case oversight. * Integrated time and expense tracking. * Specific search tooling to support Conflict of Interest processes. * Workflow enablement with a built-in process builder, legal flows, approval processes, and alerts. * GMAIL and Outlook integration options. * Integrated collaboration for internal and external users. * Enterprise-class reporting and dashboards. * Comprehensive mobile application support for phones and tablets. * Scalable architecture that grows with organizational demands. * Configuration and integration with thousands of add-on applications available on the Salesforce® AppCloud™ Platform to extend the solution to meet specific business needs. Mitratech CaseCloud is employed by thousands of users in organizations spanning the globe. CaseCloud benefits organizations by: * Streamlining case management from intake to resolution. * Capturing, prioritizing, estimating, and assigning cases to maximize team effectiveness. * Working anywhere, anytime, with cloud-based, full function mobile access. * Standardizing repeatable case workload activities to maximize beneficial outcomes and ensure best-practice compliance. * Enjoying rapid customization and extension to meet changing business demands without dependency on single-vendor solutions. CaseCloud is acclaimed by users globally and has been featured in media outlets worldwide, including: LegalTech News, Legal IT Insider, Law.com, and American Bar Association editorials. The AdvoLogix case management solution has been awarded for its innovative legal technology standing by Salesforce and most recently, CIO Review, as a Top 20 Most Promising Legal Technology Solution Provider of 2015. As a vendor member of the American Bar Association, International Legal Technology Association, and American Legal Administrators Association, CaseCloud is active in the legal technology community and is at the forefront of best case management, cloud, and security practices. Users describe the CaseCloud solution as "Best in class," "Great and extensible," and "Amazingly configurable and powerful." To see more of what users are saying, visit: https://appexchange.salesforce.com/appxListingDetail?listingId=a0N30000008ZWElEAO&tab=r

Casecloud Details
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Languages Supported
English
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Product Description

Advologix Matter Management is an adaptive law practice & legal matter management software platform for law firms, legal departments and public service organizations.

How do you position yourself against your competitors?

Mitratech CaseCloud helps LAW FIRMS improve service delivery by creating efficiencies across all areas of the firm. Adopt new business models. Enable innovation, accessibility and productivity. Streamline matter intake, manage workload and standardize processes.

Mitratech CaseCloud helps CORPORATE LEGAL DEPARTMENTS perform more like a business and less like a law firm, provide more value to the organization, reduce risk and operate with greater efficiency while producing the best work possible.

Mitratech CaseCloud centralizes the management of matter information for CITY, STATE, and FEDERAL AGENCIES while conforming to the department’s unique workflows and business standards.

Seller Details
Seller
Mitratech
Company Website
Year Founded
1987
HQ Location
Austin, TX
Twitter
@MitratechLegal
1,035 Twitter followers
LinkedIn® Page
www.linkedin.com
1,603 employees on LinkedIn®
Description

Mitratech is a proven global technology partner for corporate legal departments, risk & compliance teams, and HR professionals seeking to raise productivity, control expense, and mitigate risk by deepening organizational alignment, increasing visibility, and spurring collaboration across the enterprise. For over 30 years, the experts at Mitratech have been focused on solving the complex needs of legal departments and risk & compliance professionals – and building their success. Today, we serve 20,000 client companies of all sizes globally, representing 30% of the Fortune 500 and over 500,000 users in over 160 countries. We partner with our clients to design, develop, deliver and support the best legal, risk management, and HR software solutions around, so their departments can become hubs of efficiency, innovation, and excellence for the entire organization.

Jonathan R.
JR
Overview Provided by:
Jonathan Reed
.

Recent Casecloud Reviews

Mindy M.
MM
Mindy M.Enterprise (> 1000 emp.)
5.0 out of 5
"Transformed our data and streamlined our processes."
Ability to customize. Integrations with other solutions.
Read more
Trevor K.
TK
Trevor K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Adovologix Matter Management is pretty straight forward and easy to use"
Matter management with Adovologix has a pretty intuitive setup and configuration. Everything just kind of works of out the box. The also have fanta...
Read more
Jeanne B.
JB
Jeanne B.Small-Business (50 or fewer emp.)
5.0 out of 5
"A plethora of resources to manage your law firm."
It can do everything all of the platforms do plus so much more. It is definitely one of the most comprehensive platforms on the market.
Read more

Casecloud Pricing

Basic Pricing
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1 License Per Year
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Casecloud Media

Casecloud Demo - Advologix - Matter Hompage
Advologix - Matter Hompage
Casecloud Demo - Advologix - Matter Dashboard
Advologix - Matter Dashboard
Casecloud Demo - Advologix - Matter Hierarchy
Advologix - Matter Hierarchy
Casecloud Demo - AdvoLogix - Matter Kanban View
AdvoLogix - Matter Kanban View
Casecloud Demo - AdvoLogix - Matter Participation Map
AdvoLogix - Matter Participation Map
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3 out of 4 Total Reviews for Casecloud

4.8 out of 5
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3 out of 4 Total Reviews for Casecloud
4.8 out of 5
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3 out of 4 Total Reviews for Casecloud
4.8 out of 5
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Casecloud Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Cons
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Mindy M.
MM
Risk Litigation Specialist
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Casecloud?

Ability to customize. Integrations with other solutions. Review collected by and hosted on G2.com.

What do you dislike about Casecloud?

Worried the expansions, without heavy customizations, will be better used by law firms not internal legal departments. Facing a hard sell across other members of the corporate legal dept. Review collected by and hosted on G2.com.

What problems is Casecloud solving and how is that benefiting you?

We didnt have much metrics to report on, other than data we gathering into excel spreadsheets. We can learn a lot about trends and case status in an instant. Review collected by and hosted on G2.com.

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Response from Adam Aspelin of Casecloud
Editedit

Thanks Mindy! We're happy AdvoLogix is transforming your data and streamlining workflows.

We understand your concerns about expansions and heavy customizations, especially in reference to legal departments. Our team is constantly innovating with corporate legal departments in mind. We'd love to chat and ensure AdvoLogix continues to meet your specific needs! And, were so glad our metrics and reporting are helping you! Thanks very much!

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Trevor K.
TK
Assistant Director - Salesforce Administrator
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Casecloud?

Matter management with Adovologix has a pretty intuitive setup and configuration. Everything just kind of works of out the box. The also have fantastic support. Review collected by and hosted on G2.com.

What do you dislike about Casecloud?

Some of the features we don't use clutter up the interface a little bit, but it's nothing major. Review collected by and hosted on G2.com.

What problems is Casecloud solving and how is that benefiting you?

This product helps keep our separate teams on the same page when they are working toward the same goal. Review collected by and hosted on G2.com.

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Response from Adam Aspelin of Casecloud
Editedit

Thank you for your valuable feedback! We're glad you find AdvoLogix Matter Management straightforward and easy to use. Your input on interface clutter is noted, and we can help with that. We're including a link to our help site below, and our support department is always willing to assist. (info@advologix.com) We're also delighted to know the product helps keep your teams aligned and efficient.

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Yuri E.
YE
Partner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about Casecloud?

I love that it's on Salesforce. I like that it has built a framework for firms to further build from. Review collected by and hosted on G2.com.

What do you dislike about Casecloud?

I don't like that a lot of recent features have been released are not applicable to our practice. I would be happy if our needs were also considered. Review collected by and hosted on G2.com.

What problems is Casecloud solving and how is that benefiting you?

All-in-One solution Review collected by and hosted on G2.com.

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Response from Adam Aspelin of Casecloud
Editedit

Dear Yuri,

We're thrilled you're enjoying AdvoLogix's Salesforce foundation. It's designed to offer firms like yours the flexibility to evolve, so it's great to hear it's hitting the mark for you.

Your feedback about some of our recent features is incredibly valuable to us. We're committed to making AdvoLogix as versatile as possible for all our clients, and insights like yours help us fine-tune our offerings.

It's wonderful to hear you view AdvoLogix as your go-to, all-in-one solution. We're constantly striving to improve, and your feedback is a key part of that journey.

Thank you for being an important member of the AdvoLogix community.

Best regards,

The AdvoLogix Team

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