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Case IQ Reviews & Product Details - Page 7

Case IQ Overview

What is Case IQ?

Reduce the time, cost and risk associated with investigating and resolving workplace incidents. Case IQ is a powerful investigative case management platform that helps improve investigation efficiency and reduce risk to better protect your organization, and your people. With its uniquely flexible and configurable approach to case management, Case IQ can adapt to streamline and help prevent any type of case across your organization. How It Works: Simple, robust case intake means no incident will slip through the cracks again. Case linking flags related cases to ensure you’re not treating cases as isolated events. Streamlined case management keeps investigations on track and automates processes and report distribution. With all your case information centralized in a secure database, you can create comprehensive case reports instantly and respond faster than ever. Powerful reporting gives you deep insight into your data to spot trends early and prevent future issues from occurring. Our secure platform integrates easily with your existing systems and databases to save time and eliminate mistakes. Reach out to us for a demonstration to learn how you can streamline investigations and start investing in prevention today.

Case IQ Details
Product Website
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Product Description

Case IQ offers specialized investigative case management solutions for HR, ethics and compliance, loss prevention, security, and program fraud.

How do you position yourself against your competitors?

Workplace investigations are complex and risky, and you need tools that are purpose-built to effectively address these important situations.

At Case IQ, we are the investigative case management experts. With our uniquely flexible and configurable approach to case management, and our global user base of 80,000 investigators and case managers, Case IQ can be the platform that streamlines and helps prevent workplace incidents across your organization.


Seller Details
Seller
Case IQ
Company Website
Year Founded
1999
HQ Location
Ottawa, CA
LinkedIn® Page
www.linkedin.com
201 employees on LinkedIn®
Description

In the world marred by fraud, harassment and ethics lapses, Case IQ stands as a force for good. Our mission? Helping people like you create safer, happier, more productive workplaces.
0+ years’ experience has shown us that together, we really can make a difference. Follow us for webinars and resources on fraud, compliance, HR, and other investigations. Case IQ has gained an international reputation for best-in-class software that is secure, intuitive and reliable and is used by companies worldwide to manage their investigations. Case IQ’s integrated, hosted software solutions ensure investigations are consistent, comprehensive and productive. A powerful reporting tool helps companies reduce risk by identifying trends and opportunities for improvement. Companies large and small appreciate Case IQ’s integrated and completely customizable case management solution that is easy to use and mobile-optimized. Case IQ’s flexible investigative case management solutions keeps investigators in the field and supervisors in the know.


CB
Overview Provided by:

Recent Case IQ Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Suitable for large investigations teams"
Many useful features. Ability to interface with other data.
MS
Michelle S.Enterprise (> 1000 emp.)
5.0 out of 5
"Loving my experience with CaseIQ"
I was able to eliminate all my other manual tracking and I now have everything in one central location. The system is very easy to navigate as a u...
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Great Product & Customer Service"
The customer service. Mariam Eke and Ankit Pal have been instrumental in helping us with implementation and learning the system.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
0 people requested security information

Case IQ Media

Case IQ Demo - Investigate and Prevent Incidents and Misconduct
Uncover, Investigate and Prevent Incidents and Misconduct Case IQ is a powerful case management platform that streamlines your investigative process. Case IQ provides the data you need to analyze results, prevent incidents & losses, and protect your employees.
Case IQ Demo - Automated and streamlined case management
Streamlined case management keeps investigations on track and automates processes and report distribution. Case IQ stays up to date as your business changes. Configure Case IQ’s custom forms, fields, and workflows to capture any kind of case type, party, or incident.
Case IQ Demo - Widest range of case intake channels
Simple incident intake through the widest range of reporting sources, including employee-friendly Whistleblower hotlines, means no incident will slip through the cracks again.
Case IQ Demo - Spot trends and prevent future incidents with advanced analytics
Dive deep into your data and spot trends early to prevent future incidents. Use our award-winning BI tools to generate reports instantly, and automate report distribution to save time and eliminate mistakes.
Uncover, resolve, and prevent incidents and misconduct with Case IQ.
Play Case IQ Video
Uncover, resolve, and prevent incidents and misconduct with Case IQ.

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65 Case IQ Reviews

4.6 out of 5
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65 Case IQ Reviews
4.6 out of 5
65 Case IQ Reviews
4.6 out of 5

Case IQ Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Case IQQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Scott B.
SB
Director, Employee & Labor Relations
Primary/Secondary Education
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Case IQ?

The ability to customize and scale the solution to meet our needs. Review collected by and hosted on G2.com.

What do you dislike about Case IQ?

There is nothing we dislike about the product. Review collected by and hosted on G2.com.

What problems is Case IQ solving and how is that benefiting you?

the tracking, storage and retrieval of employee relations data Review collected by and hosted on G2.com.

Verified User in Banking
UB
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Case IQ?

Integration with External bodies enable an efficient case management flow, and the reporting environment is dynamic and allows on-demand and specific data. Review collected by and hosted on G2.com.

What do you dislike about Case IQ?

Nothing comes to mind - any issues we have had are dealt with quickly and professionally Review collected by and hosted on G2.com.

What problems is Case IQ solving and how is that benefiting you?

Case management flows between different areas of the complaint resolution process Review collected by and hosted on G2.com.

Verified User in Insurance
II
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Case IQ?

Solution is very user friendly. Customer control over minor customization if very useful. Review collected by and hosted on G2.com.

What do you dislike about Case IQ?

Can't edit uploaded files in the solution itself. You need to download them, then edit and re-upload. Review collected by and hosted on G2.com.

What problems is Case IQ solving and how is that benefiting you?

Fraud case management is required for our business. Increased user efficiency and better document management. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best about Case IQ?

Tech support is available for troubleshooting and very helpful with questions and solutions to glitches. Review collected by and hosted on G2.com.

What do you dislike about Case IQ?

There is nothing I would indicate as unsatisfactory Review collected by and hosted on G2.com.

Recommendations to others considering Case IQ:

Improve reports and user friendly set up and modification of reports/custom Review collected by and hosted on G2.com.

What problems is Case IQ solving and how is that benefiting you?

resolved problems as they occur quickly Review collected by and hosted on G2.com.

Verified User in International Affairs
UI
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Case IQ?

It is a very detailed software with multiple features and very secure Review collected by and hosted on G2.com.

What do you dislike about Case IQ?

Not so user friendly. Some things require extra effort Review collected by and hosted on G2.com.

What problems is Case IQ solving and how is that benefiting you?

I am using i-sight to maintain case file. It provides good storage space and is secure. Review collected by and hosted on G2.com.