Case IQ Pros and Cons

We're glad to hear that you find Case IQ easy to use and suitable for large investigations teams. We understand that some setups can be cumbersome, and we have implemented critical changes to our implementation and upgrade process, with a focus on completing projects quickly with high customer satisfaction. Thank you for your feedback!

Thank you for sharing your positive experience with Case IQ, including the flexibility we provide to our customers to tailor the system to suit their unique needs. We are committed to addressing any errors or issues with upgrades and response times, and have implemented critical changes to our implementation and upgrade process, focusing on completing projects quickly with high customer satisfaction. Thanks again for your feedback!

We appreciate your kind words about Alexandra and are pleased to hear that Case IQ is meeting your needs without any issues. Thank you for sharing your experience!

Thank you for your feedback! We're pleased to hear that you find CaseIQ to be a nimble and user-friendly solution that effectiveness automates your workflow. We appreciate your input regarding the inability to upload multiple documents at once, and are excited to announce that it is actively on the product roadmap. It's fantastic to hear that CaseIQ is meeting your needs for a centralized place for case management, documentation, and reporting.

We're glad to hear that Case IQ has revolutionized your management of consumer feedback and that you find the built-in BI tool, Yellowfin, intuitive. Thank you for your feedback.

It's great to hear that Case IQ is solving the problem of having all cases and documents in one accessible platform for you. We're happy to provide this benefit to our users. We will definitely take your feedback into consideration for future improvements.

We're glad to hear that you find Case IQ user-friendly and easy to navigate, and that you're using it for all your HR cases. We appreciate your input regarding the inability to upload multiple documents at once, and are excited to announce that it is on the product roadmap! If we can help in any way, please reach out to your account team and they'd be happy to assist. Thanks again for your feedback!

We're thrilled to hear that Carcia provided you with a rock star implementation experience! Our Customer Support specialists are dedicated to providing the best service possible. Really appreciate your feedback.

We're happy to hear that Case IQ has been a helpful tool for you in managing employee relations cases and accessing co-workers' cases. We appreciate your feedback about the wait times for publishing changes and will take this into consideration for future improvements. It's great to know that Case IQ is solving problems for you by providing a centralized view of all cases and enabling report creation.