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Case Age and Status Changes in Business Hours Reviews & Product Details

Case Age and Status Changes in Business Hours Overview

What is Case Age and Status Changes in Business Hours?

Case Age In Business Hours enables reporting on the time that a case has spent with support, the time it's spent awaiting the customer, and its total age in business hours.

Case Age and Status Changes in Business Hours Details
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Product Description

Case Age In Business Hours enables reporting on the time that a case has spent with support, the time it's spent awaiting the customer, and its total age in business hours.


Seller Details
Year Founded
1999
HQ Location
San Francisco, CA
Twitter
@appexchange
76,303 Twitter followers
LinkedIn® Page
www.linkedin.com

Recent Case Age and Status Changes in Business Hours Reviews

Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.0 out of 5
"Analytics, charts... and productivity."
Dash board applications to organize and create statical analysis and reports.
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Case Age and Status Changes in Business Hours Media

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1 Case Age and Status Changes in Business Hours Reviews

4.0 out of 5
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Verified User in Computer Software
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Enterprise(> 1000 emp.)
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What do you like best about Case Age and Status Changes in Business Hours?

Dash board applications to organize and create statical analysis and reports. Review collected by and hosted on G2.com.

What do you dislike about Case Age and Status Changes in Business Hours?

non user friendly UI, hard to self learn the tool, slow and difficult to navigate. Review collected by and hosted on G2.com.

What problems is Case Age and Status Changes in Business Hours solving and how is that benefiting you?

understanding customer needs by analyzing data against products and services provided. Review collected by and hosted on G2.com.