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Cargas Energy Reviews & Product Details

Brent M.
BM
Sales/Account Manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cargas Energy?

Overall functionality is nice. Easy to locate a customer and the integration tools are great. Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

Not much to dislike. In some instances, the k-factor for pulling tickets can be slightly off or skewed. Other than that, no complaints. Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

No business hurdles at this time. Primarily good, positive experiences using this software. Review collected by and hosted on G2.com.

Cargas Energy Overview

What is Cargas Energy?

Cargas is an employee-owned software company with over 100 employees. Cargas is the creator and provider of Cargas Energy, leading software for fuel delivery and HVAC service companies. With tools for fuel delivery, customer service, HVAC service, and cylinder exchange operations, Cargas Energy helps fuel dealers do more with the resources they already have so they can grow their businesses. Through its unique employee-owned culture, Cargas fosters a commitment to excellence, a dedication to teamwork, and a high level of customer care. Established in 1988, Cargas has continuously been recognized as a Best Place to Work.

Cargas Energy Details
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Product Description

With Cargas Energy, mid-day price updates go out to drivers tablets automatically, letting you track your driver's progress in real-time, dispatch emergency will call tickets to the closest driver, and message your driver's any time you want.


Seller Details
Year Founded
1988
HQ Location
Lancaster, PA
LinkedIn® Page
www.linkedin.com
235 employees on LinkedIn®

Julie F.
JF
Overview Provided by:
Marketing at Cargas

Recent Cargas Energy Reviews

Wendy Z.
WZ
Wendy Z.Mid-Market (51-1000 emp.)
4.0 out of 5
"Continues to Evolve"
Cargas is continually adding to features for increased usability
RW
Robert W.Mid-Market (51-1000 emp.)
5.0 out of 5
"Robust Software from a Trusted Partner"
Cargas Energy is a very robust software that is responsive to the needs of their customers. They often look to customers for input and direction.
Verified User
U
Verified UserMid-Market (51-1000 emp.)
2.5 out of 5
"Hard to navigate"
I like the tracking feature of serialized inventory items.
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Cargas Energy Media

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Cargas Energy Demo - CRMEnergyScreenshots.jpg
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5 out of 6 Total Reviews for Cargas Energy

4.0 out of 5
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Cargas Energy Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Wendy Z.
WZ
office manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cargas Energy?

Cargas is continually adding to features for increased usability Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

Running reports is sometimes difficult and finding the information need takes time Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

payment processing Review collected by and hosted on G2.com.

RW
Contoller
Transportation/Trucking/Railroad
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Cargas Energy?

Cargas Energy is a very robust software that is responsive to the needs of their customers. They often look to customers for input and direction. Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

Sales tax reporting can be tricky and complicated. Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

Effienct Delivery management in multiple states and product lines. Review collected by and hosted on G2.com.

Verified User in Oil & Energy
UO
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Cargas Energy?

I like the tracking feature of serialized inventory items. Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

I find Cargas very hard to navigate at times. Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

N/A Review collected by and hosted on G2.com.

FD
Manager of Analytics & Member Engagement
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Cargas Energy?

I had the choice of self-hosting or cloud-based hosting. I also like that the system is 100x more modern than our previous solution. The fact that it runs in a web browser makes for easier deployment. Our previous solution was written in MS Foxpro, which obviously is out of date, hard to support and very picky to install on the users' PCs. In Addition, the user interface didn't age very well either. Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

We hosted in the cloud, and unfortunately that can be somewhat limiting and in a few ways not optimal. For instance, we cannot do user maintenance ourselves, including changing passwords. Passwords are selected by the user, communicated to a representative over the phone. Not exactly the most secure way to handle. Another thing is if your business model doesn't fit the software exactly, you sometimes have to get creative. Another minor thing, and it's more to do with the rural area, but the dispatching is a bit too reliant on cellular communication between the drivers' tablets and the back-office. Support is a little too formalized in that all communication happens through the ticketing system only. This can be a little off-putting to some people. Whereas I like that the application is web-based, it opens WAY too many tabs. Anytime you click on pretty much anything a new tab opens. This gets unwieldy over time. Review collected by and hosted on G2.com.

Recommendations to others considering Cargas Energy:

Work through the online training videos. They did a great job putting them together and they answer most questions. Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

We are better managing our propane business with this solution. The latest version of the software has a robust reporting facility that has proven helpful more than once. Cargas also has a much better dispatch functionality, intergrating GPS tracking, and inventory management. Review collected by and hosted on G2.com.

Brent  M.
BM
CSR and Marketing manager
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Cargas Energy?

There's a lot to like with Cargas. The overall layout and ease of finding customers as well as creating new customer accounts is very easy. Also, having an "all in one" software that acts as a CRM, fleet management and logistics tool and also, being able to manage service techs. with a live dispatch board, makes daily operations clean. Being able to have a live fleet management tool is essential. Review collected by and hosted on G2.com.

What do you dislike about Cargas Energy?

There isn't much to dislike with Cargas, however I do have a couple points of criticism. One, the service aspect of the program. I understand it is primarily a fuel delivery software and the service end of things are catching up, but there also could be some improvements. Such as equipment spec. displays, text ahead and follow up software integration and integrations with a program for call to action scheduling from the company website. Review collected by and hosted on G2.com.

Recommendations to others considering Cargas Energy:

The cost up front, may have you taken back. But, if you would like the most premium "all in one" software/CRM/Fleet management tool, Cargas would be your best bet. Whether you have a small fleet of drivers and/or techs, or a large one, Cargas is right for you. Support is great and the overall usability and functionality of Cargas is unmatched. Review collected by and hosted on G2.com.

What problems is Cargas Energy solving and how is that benefiting you?

Not many problems. Major benefit is having an "all in one" software, which is very beneficial for a fuel delivery company and even more so, a company like ours which has fuel delivery and a fairly decent sized service department. Review collected by and hosted on G2.com.