CareStack Reviews & Product Details

Using Carestack all day long, ease of integration and use of carestack was very important. The implemantion team was wonderful and support is alway helpful and quick! Reports to keep track of all aspects of the practice. Ease of submitting electronic claims with attachments. Review collected by and hosted on G2.com.

Initially the Staements were hard to dechiper, but the had an update now I love the new statements!! Review collected by and hosted on G2.com.

I am still new to Care Stack but for me is the Claims process is made to be very simplified, and I am able to run reports there are many choices to prepared items related to my position. The Customer support is great; the transition was a bit rough but the Team at Care stack made sure to communicate things as we needed to prepare and we are in process of the day to day and with the weekly check ins and reviewing the functions to maximize the practice use is a great help. The ease of use from the training has helped but again the ease of implementation had some minor issues but the team at Care stack is there to support as needed and we continue to ease into integration day by day as things migrate over from our previous Software. Review collected by and hosted on G2.com.

Even though there are many options, there is not a report that is inclusive to what our practices uses but the Care stack team has been trying to see about creating a report that is inclusive to an Executive summary report. Also when posting and not being able to remove an error and make corrections but as with a new Software is to find a work around an come up with the right fit. Review collected by and hosted on G2.com.

I appreciate how CareStack simplifies our operations by providing easy-to-use systems. The patient analytics features are particularly beneficial. It also enhances our ability to correspond with patients and set up appointments effortlessly, reducing unnecessary steps along the way. I value the capability to digitize records through patient portals and link directly with insurances, streamlining our workflow significantly. Review collected by and hosted on G2.com.

I found the setup process and transition period with CareStack to be more difficult than anticipated. There were a lot more issues during the setup than expected, and although we received help and direction, some issues are still ongoing. More clear instructions from the CareStack team at the start and smoother transition overall would have been much better. Review collected by and hosted on G2.com.

Platform is very user Friendly, very efficient with patient care, Checking in and out patients, Insurance, treatment plans done with ease. Review collected by and hosted on G2.com.

There is nothing really not to lke with Carestack, it was rough in the beginning of the transition, Brandy Reynold has been a lifesaver with helping us transition. Review collected by and hosted on G2.com.

I really appreciate that CareStack streamlines scheduling, treatment planning, claims, reports, and RCM. I like that it is forward-focused, making it the software of today, tomorrow, and years to come. The support team is incredible, always just a click away, which is reassuring, especially during the initial setup. While there was a bit of a learning curve, the support provided was invaluable for us. Review collected by and hosted on G2.com.

There was a bit of a learning curve. Review collected by and hosted on G2.com.

The modern technology and the frequent updates that address practice requests for changes. Review collected by and hosted on G2.com.

The fact that it is completely reliant on having good wifi. Review collected by and hosted on G2.com.

We love that CareStack has a lot of integrated features in it's platform. It's more than just a patient scheduler. It's great for daily goal tracking, patient engagement and business analytics. Our whole administrative team works extensively with this program and are very comfortable with it. Review collected by and hosted on G2.com.

When it comes to patient engagement, it would be nice to see an updated interface and more customizable options when drafting one-time promotional emails. As of now— its very basic. Review collected by and hosted on G2.com.

Most helpful thing about CareStack is how easy it is to navigate. Review collected by and hosted on G2.com.

The least helpful thing about CareStack is attaching documents to claims. Review collected by and hosted on G2.com.

We looked at several other PMS and they all wanted to charge you separately for all the various aspects and had limited storage so you would have to pay extra after you reached your limit. Carestack has everything you need for one price and no limits on storage. It is easy to navigate once you learn it and we love that you can access it from anywhere. We worked with Caroline and Ayisha during set up and they are amazing. They walked us through each step, were fun to work with and are always quick to respond any time we have a question. We have had a great experience all around. Review collected by and hosted on G2.com.

So far, nothing we dislike about it.****** Review collected by and hosted on G2.com.

It does everything for you which makes is so easy to use. It has so many features and the customer support team is phenomenal when you need a little help figuring out how to use the software. Review collected by and hosted on G2.com.

There are almost too many ways to do the same thing. Review collected by and hosted on G2.com.