Compare this with other toolsSave it to your board and evaluate your options side by side.
Save to board

CareStack Reviews & Product Details

Profile Status

This profile is currently managed by CareStack but has limited features.

Are you part of the CareStack team? Upgrade your plan to enhance your branding and engage with visitors to your profile!

Value at a Glance

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

CareStack Media

CareStack Demo - Online scheduling
Allows patients to book appointments at their convenience, without the need to call during office hours thus improving patient satisfaction and accessibility.
CareStack Demo - Clinical
With online dental charting, you can quickly and accurately make a diagnosis, record patient information, and then set up a treatment plan that results in better patient communication, efficient daily workflow, and improved profitability.
CareStack Demo - Patient engagement
Enhance patient communication, improve access to care, and foster a more informed and involved patient experience.
CareStack Demo - Online payments
Provides a secure, contactless payment option, allowing patients to pay directly from their phones, improving patient satisfaction and your collections.
CareStack Demo - Revenue cycle management
CareStacks' Revenue Cycle Management assists you in keeping receivables and aging organized, so you can focus on collecting more money for your practice.
Product Avatar Image

Have you used CareStack before?

Answer a few questions to help the CareStack community

CareStack Reviews (176)

View 1 Video Reviews
Reviews

CareStack Reviews (176)

View 1 Video Reviews
4.7
176 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the user-friendly interface and responsive customer support of CareStack, highlighting how these features simplify daily operations and enhance practice management. Many appreciate the software's ability to integrate various functions into one platform, making it easier to manage tasks efficiently. However, some users note a common learning curve due to the software's extensive features.
Search reviews
Filter Reviews
Clear Results
G2 reviews are authentic and verified.
Verified User in Medical Practice
IM
Small-Business (50 or fewer emp.)
"Great operational integration and forward-looking attitude"
What do you like best about CareStack?

Integrates very well front desk, clinical, management, patient communication, and even marketing. Very well designed interface. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

nothing their dev team isn't already working to improve and/or integrate - i.e., their communication hub currently works only with gmail and we use outlook Review collected by and hosted on G2.com.

nichole a.
NA
Dental Assistant
Small-Business (50 or fewer emp.)
"Very Detailed Software and alot of options to choose from"
What do you like best about CareStack?

the most helpful thing about carestack is the patient's chart. there are several options, conditions, treatment codes etc that we can enter and make the patient's chart as detailed as possible. I also really like how i can right click on a patients appointment and i can pull up eligibility, documents, memos, and ledger without opening another tab. Also not to mention the excellent customer support and educational videos on how to naviagte the software is impecable. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The least helpful in my opinion would be the lack of specification on tooth numbers for the alternate benefit tab in insurance. For example, some policies only apply an alternate benefit on "Molars Only" not pre molars. Review collected by and hosted on G2.com.

MD
Clinical Operations Manager
Mid-Market (51-1000 emp.)
"I have had a fantastic onboarding experience"
What do you like best about CareStack?

The different report options definitely set CareStack apart from it's competitors. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

The only negative issue I have experienced while using CareStack is the inability to Print from the TimeClock screen. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Small-Business (50 or fewer emp.)
"Carestack"
What do you like best about CareStack?

The training was by far the most helpful. The ease of use with the software has been great as well as the updated and included/add on services. Implementation went as smooth as it possibly could! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Some applications are not fully ipad optimized yet. Also, not being able to view the emails sent to patients. Review collected by and hosted on G2.com.

Soniya P.
SP
Dental Surgeon
Small-Business (50 or fewer emp.)
"Incredible"
What do you like best about CareStack?

Carestack has been an incredible platform for our office! It’s user-friendly, highly organized, and allows us to store detailed information all in one place, making our daily tasks so much easier and stress-free. With Carestack, we’ve been able to streamline our workflow and improve efficiency across the board. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

New software with frequent updates....... Review collected by and hosted on G2.com.

EG
Front Office
Small-Business (50 or fewer emp.)
"Carestack Review"
What do you like best about CareStack?

The help we get when the help is needed. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Unable to press enter for the code to automaticlly add to the appointmetn other then that I like it Review collected by and hosted on G2.com.

RT
Oral Surgeon
Small-Business (50 or fewer emp.)
"best decision I made"
What do you like best about CareStack?

how verstile, well integrated it is with all other programs I need to be efficient, timely, and productive. Also the team at care stack and customer support is unparalled. It is very easy to use and I use it everyday. It has many features that cover all aspect of my practice, communication and billing included. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

initially there were few pictures attached to the treatment plans. They were confusing and were removed upon request Review collected by and hosted on G2.com.

Nan C.
NC
Dentist
Small-Business (50 or fewer emp.)
"Great cloud based dental practice management software!"
What do you like best about CareStack?

It's cloud based.

It has continuous updates.

Customer service response is great! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

It's hosted on Microsoft Azure Cloud.

When Microsoft was hacked, we were down for a day as well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business (50 or fewer emp.)
"Great program"
What do you like best about CareStack?

Efficient, Reliable, and User-Friendly: A Game Changer for your business!! Would highly recommend! Review collected by and hosted on G2.com.

What do you dislike about CareStack?

Program is pretty staright forward. No complaints. Review collected by and hosted on G2.com.

Curtis M.
CM
Director of Operations
Small-Business (50 or fewer emp.)
"This program has so many features for all types and sizes of Dental practices"
What do you like best about CareStack?

The cloud based storage and ability to access your dental software from anywhere is a huge advantage and time saver. Review collected by and hosted on G2.com.

What do you dislike about CareStack?

With all the available features, sometimes Care Stack can be complicated doing tghe simplest task. Review collected by and hosted on G2.com.

People Icons

Start a Discussion about CareStack

Have a software question? Get answers from real users and experts.

Start a Discussion

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

8 months

Average Discount

8%

CareStack Comparisons
Product Avatar Image
Open Dental Software
Compare Now
Product Avatar Image
Curve Dental
Compare Now
Product Avatar Image
Dentrix
Compare Now
CareStack Features
Insurance and Billing
Appointment Scheduling
Business Intelligence and Reporting
Accounting
Payment Processing
Treatment Planning
Patient Portal
Patient Engagement
Product Avatar Image
CareStack