CareStack Reviews & Product Details

Most helpful was the costumer serivce. The product itself hasn't been any more helpful than our last software, yet. Review collected by and hosted on G2.com.

Very hard to transition to. Multiple steps to do one thing. Not user friendly. It has been 6 months and we are all still wishing we had Eaglesoft. Review collected by and hosted on G2.com.

The implementation and onboarding process was straightforward and fostered a smooth transition—great customer service from every point of contact. It is easy to learn and use and is a very robust system with so many features. Integration was nearly seamless. We did a few test conversions to make sure all the data came over correctly, and we are overall very happy with this change. Review collected by and hosted on G2.com.

Sometimes it can be a little glitchy. Not too bad. Review collected by and hosted on G2.com.

It really makes it so you can't mess up. Review collected by and hosted on G2.com.

Patient Ledger. A little difficult to read when there are multiple patients on the acct. Review collected by and hosted on G2.com.

What I like most about Carestack is the system's intelligence and ability to complete task several ways. Review collected by and hosted on G2.com.

What I dislike about Carestack is the complexity of applying payments, discounts and merchnat fees. Review collected by and hosted on G2.com.

This is a very comprehensive system. I love that it is mostly customizable per practice. It is very easy to use. The support is outstanding! Highly recommend Carestack! Review collected by and hosted on G2.com.

Nothing comes to mind................... Review collected by and hosted on G2.com.

I love the patient portal and that I can present treatment plans on my Ipad Review collected by and hosted on G2.com.

The ledger is sometimes confusing but with additonal training we got the hang of it. Review collected by and hosted on G2.com.

Carestack make my work ife easy ! It is fast and simple to use. I come from an office that all we used was paper. So this is amazing already ! not just that i love how east it is to move around , procuess a payment. Send out appointment reminders ! Every to find a Patient its Easy , Fast and Simple ! I ove it ! Review collected by and hosted on G2.com.

In the time i have been using it , I have not had any isusse with them. Review collected by and hosted on G2.com.

I like that we can just type all the info in super quick and its very easy to use. The customer support team is always there to help when it is needed because technology is not always great but that is with everything. I use it every single day fot work and I enjoy my days because of it. It is also very easy to learn the ways around it and how things work. I love that you can send texts and emails through carestack as well. Review collected by and hosted on G2.com.

I wish we could send new PPW copies when a mistake is made by a patient. Review collected by and hosted on G2.com.

CareStack is comprehensive, intuitive, and easy to use. Review collected by and hosted on G2.com.

The biggest downside is the same as it is with any software...it is hard to make a change. Review collected by and hosted on G2.com.

It is user friendly and the support team is helpful. Review collected by and hosted on G2.com.

The "bugs" such as the text to pay feature and having to incorporate other softwares for imaging. Review collected by and hosted on G2.com.