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Carbonite Safe Backup Reviews & Product Details

Verified User in Construction
UC
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Carbonite Safe Backup?

I like the fact that Carbonote can backup my files or computer while working as normal. It's very rare that I have any issues with this software - well worth the price. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

I dislike that Carbonite can sometimes "stop me" from deleting files right after downloading them. For example, if I download a zip file, unzip the file, save the files and want to delete files I don't need, it adds an additonal step - stop backing file. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

It solves the issue of losing all data or having your computer crash. I had this happen a few months ago and this software was life-saving! Review collected by and hosted on G2.com.

Carbonite Safe Backup Overview

What is Carbonite Safe Backup?

Data backup is essential for protecting small businesses from ransomware attacks, human error, hardware failure and natural disasters. These events can lead to data loss and system downtime, which can be very costly for your business. Carbonite Safe® backup gives small businesses powerful cloud and hybrid backup that is affordable and easy to use. It takes just a few minutes to install this backup software on one or several machines with remote deployment and management. You can create custom policies and deploy remotely to individual machines, teams or departments. From there, automatic cloud backup ensures your data is recoverable in the event something happens to your business systems. You can also schedule backups around workflow and optimize bandwidth utilization to avoid bottlenecks. Optional onsite backup ensures the fastest possible recovery and reduces downtime. Whether your business environment calls for a cloud-only solution to protect computers, or a combination of cloud and onsite protection to ensure fast recoverability of servers and databases, Carbonite has a solution that fits your needs.

Carbonite Safe Backup Details
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Product Description

Protect your business from common forms of data loss, including ransomware, hardware failure and natural disasters.


Seller Details
Seller
Carbonite
Year Founded
2005
HQ Location
Boston, MA
Twitter
@Carbonite
14,352 Twitter followers
LinkedIn® Page
www.linkedin.com
222 employees on LinkedIn®
Ownership
NASDAQ:CARB
Total Revenue (USD mm)
$296

DR
Overview Provided by:

Recent Carbonite Safe Backup Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
4.0 out of 5
"Easy and worth it"
I like the fact that Carbonote can backup my files or computer while working as normal. It's very rare that I have any issues with this software - ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
0.0 out of 5
"It requires more work on your part than it should"
The interface is very easy to use and understand.
GQ
Gregory Q.Small-Business (50 or fewer emp.)
0.0 out of 5
"Carbonite Safe Backup - no"
You at least get an occasional successful backup.
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Carbonite Safe Backup Media

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Video Reviews

195 out of 196 Total Reviews for Carbonite Safe Backup

4.0 out of 5
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Carbonite Safe Backup Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for Carbonite Safe BackupQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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PAULETTE E.
PE
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
GQ
Owner/Tech
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Carbonite Safe Backup?

You at least get an occasional successful backup. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

Undependable. No email notification available. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

I no longer use Carbonite Safe Backup Review collected by and hosted on G2.com.

Scott S.
SS
IT Architecture Consulting - Independent
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

Not much - the product causes more problems than it solves. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

Carbonite takes over the CPU and IO when it runs -- my computer becomes a "brick". Additionally -- lots of "subscription date" invalid errors which means the installation is hosed -- you need to delete carbonite, reinstall, and then do a backup -- this happened three times and my backup takes > 48 hours to run from a clean start. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

None - using carbonite actually causes more problems. Review collected by and hosted on G2.com.

Chih H.
CH
Senior Supply Chain Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

This platform is super easy to use. Their support team is very helpful and always end up solving your problems. It is the fastest computer backup software. It stores data in organized way so you can easily access it anytime. It also offers free trial, so it helps you learn its basic for free. It always keeps auto backing up your files. You can easily create or change backup sets. It easily works on large and small servers without any difficulty. It very easy to select files or folder to set on cloud easily so you can easily backup your files anytime. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

It does not support on mac very well. It sometimes needs reinstallation and when there is a problem in it, it will automatically stop backing up your files anytime and you will lose your data backup for a week or more than that. Sometimes it takes a lot time while uploading large files. It is also expensive when you go for purchasing it depending on a size of your organization. While restoring a system you need to wait for a day sometimes. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

We had been facing problems with files backing up and we were in search of easy and robust platform to back up our files and folder easily and easily accessible in all computers. We implemented in our organization and came up with very good results. this helped us in automatically files back up anytime. We not always have to click backup; it can be done by itself. We easily share link to others to back up their pc as well this is how it is easy to use. Review collected by and hosted on G2.com.

michael n.
MN
Test Supervisor
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

Carbonite made it easy to design a backup plan specific to my hard drive configuration. It also suggested a smart backup that automatically backed up my desktop and my documents. It is also very simple to select files to back up on the fly. Additionally, I was able to select a time to back up files that did not interfere with my work schedule. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

If you want to retrieve files that have been backed up more than a week ago you must contact Carbonite to have them restore the files for you. I would like to be able to do that on my own. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

Backing up data and files is critical for me to ensure that my work will not have to be recreated if something goes wrong with my computer. The backup must be stored off-site to ensure the backup is safe should something catastrophic happens to my location. Carbonite satisfies both of these concerns. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Carbonite Safe Backup?

The interface is very easy to use and understand. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

It only backs up certain file types automatically. Then you have to manually go thru all the thousands of your files on your computer one by one, and use a 4-click (per file) option to add each individual file to the backup. Plus it only mirrors what is actually on your computer. If you offload a file to an external hard drive to save space, that file disappears from your backup. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

I was trying to protect my files so, in case of a computer or external hard drive crash, I could restore what was lost. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

Backups are easy to access and the dashboard is logically configured. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

The cloud portal is very slow. Pages take a long time to load and the interface feels outdated. Review collected by and hosted on G2.com.

Recommendations to others considering Carbonite Safe Backup:

Carbonite Safe Backup is not a fancy solution, but it gets the job done for a reasonable price. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

We use Carbonite to automatically back-up end-user machines and small business servers. Each device has a Carbonite client installed that handles back-ups in the background. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

You don't have to do anything to back up files and then you can literally access your files from anywhere. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

I have yet to encounter something I dislike. It's a pretty basic product that works exactly how it's supposed to. Review collected by and hosted on G2.com.

Recommendations to others considering Carbonite Safe Backup:

You won't need it until you need it, and then you'll regret not using it!! Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

It allows me peace of mind with my files knowing I can access them from any other device, even if my backed up computer breaks down. It's especially nice if you don't have your computer and need to access something that you forgot to email or save to a flash drive. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Carbonite Safe Backup?

Product seems easy to use. Did like it at first. Support was good. Review collected by and hosted on G2.com.

What do you dislike about Carbonite Safe Backup?

Doesn't get temp files like edge shortcuts. Had a heck of a time with PSTs. Review collected by and hosted on G2.com.

What problems is Carbonite Safe Backup solving and how is that benefiting you?

On line backup of PCs and Macs.

Restores went fairly smoothly until you were looking for some specific files. Review collected by and hosted on G2.com.

Yvonne G.
YG
President, Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
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Carbonite Safe Backup