Carbon Black Next-Generation Antivirus Reviews - Page 12

The best part of the CB-EP tool is that it works! Using CB-EP we have reduced workstation re-stages from thousands a month to under 100. Our "category A" virus infections are below 15 each month, and only seen on systems outside of high enforcement. We are blocking hundreds of malicious files each week. Review collected by and hosted on G2.com.

The biggest dislike is that competitors to CB try to pitch whitelisting technology that is years behind in capabilities and lacking in features. Management sees this as redundant technology when they talk with the competitors sales staff. The CB-EP tool is in a league of its own. Review collected by and hosted on G2.com.

Great and highly engaged team during implementation and evaluation. Worked with us to address questions/concerns. Very hands on for usage instruction. Support team is great (very responsive, tries best to get a good resolution), however starting to get more into the point to documentation style rather than providing solid responses. Review collected by and hosted on G2.com.

Support is starting to migrate to a point to the documentation style. Platform also has started seeing some operational / stability problems. Slow dashboards, slow notifications, etc. All issues have been reported, but they have been recurring more frequently of late. Review collected by and hosted on G2.com.

I like that the product's detection methods are based on indicators that pop up before and during exploitation. Review collected by and hosted on G2.com.

Some of the decommissioning mechanisms could be better. Review collected by and hosted on G2.com.

in theory it should work great. It seems to be a great tool. Review collected by and hosted on G2.com.

their updates that they push out, don't seem to be thoroughly tested as they have recalled them a few times.

We lost the ability to sandbox an infected endpoint because the update they pushed out broke our servers so we had to dial back. They have not been able to fix that yet. Review collected by and hosted on G2.com.

Easy to install and easy to be trained on how to use Review collected by and hosted on G2.com.

Not the best customer service in regards to any trouble-shooting. Review collected by and hosted on G2.com.

The ability see/analyze every process can give a huge insight into a potential threat, which makes hunting a good deal more efficient. Review collected by and hosted on G2.com.

The biggest problem seems to be that the complexity of the inner workings makes it very difficult to identify the root cause of an issue, which I think has in turn made the whole thing a bit temperamental. Review collected by and hosted on G2.com.

I love the process search. Specifically the ability to pivot from a search to looking at modules loaded and what is the parent or grand parent. It is all right there. Review collected by and hosted on G2.com.

The amount of history that is available. Also that the larger that you get the most cost prohibitive it becomes. Review collected by and hosted on G2.com.

Its Highly scalable, real-time EDR with unparalleled visibility for top security operations centers. Review collected by and hosted on G2.com.

The only thing I really dislike about Cb Response is the layout and the lack of documentation Review collected by and hosted on G2.com.

The flexibility to create complex queries.to match malicious or non standard behavior Review collected by and hosted on G2.com.

False positives is a problem because there is not an easy way of dealing with them Review collected by and hosted on G2.com.

This makes it very easy to search a specific threat domain to see if anyone visited it. Very helpful in analyzing Phishing attempts and if the user actually clicked on them. Review collected by and hosted on G2.com.

Some queries can be complex, requires use of API for some more advanced searching. Review collected by and hosted on G2.com.