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Captorra Reviews & Product Details

Captorra Overview

What is Captorra?

Captorra is an intake solution for personal injury and mass tort firms in the marketplace.

Captorra Details
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Product Description

Captorra is an intake solution for personal injury and mass tort firms in the marketplace.


Seller Details
Seller
Captorra
Year Founded
2012
HQ Location
Atlanta, GA
Twitter
@captorra
59 Twitter followers
LinkedIn® Page
www.linkedin.com
12 employees on LinkedIn®

Recent Captorra Reviews

Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
3.0 out of 5
"Effective multi-faceted tool needing engineered improvements"
CRM with document signature integration and text options
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Great Legal CRM Software"
Captorra allows you to see all prospects at a glance. Easy to sort by status, intake date, or other parameters. Captorra integrates with Aderant ...
Verified User
A
Verified UserSmall-Business (50 or fewer emp.)
4.0 out of 5
"Captorra Intake Software"
Captorra has great customization features, allowing you to Taylor the cloud based software to your exact needs, setting up different field of the i...
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Captorra Media

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Video Reviews

4 Captorra Reviews

4.1 out of 5
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4 Captorra Reviews
4.1 out of 5
4 Captorra Reviews
4.1 out of 5
G2 reviews are authentic and verified.
Thomas M.
TM
Systems Administrator
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Captorra?

CRM with document signature integration and text options Review collected by and hosted on G2.com.

What do you dislike about Captorra?

System stability, limited function within built-in features. Many API or customization options not openly offered or worthy of adding by dev team Review collected by and hosted on G2.com.

Recommendations to others considering Captorra:

Understand it's an off the shelf product with limited expandability that is priced in a way that is limiting Review collected by and hosted on G2.com.

What problems is Captorra solving and how is that benefiting you?

Freezing/lagging. Not off-the-shelf simple for customizations, form improvements Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Captorra?

Captorra allows you to see all prospects at a glance. Easy to sort by status, intake date, or other parameters. Captorra integrates with Aderant Total Office, so we don't have to re-enter client information once the prospect retains us. Allows us to create representation agreements by merging client info with templates, then can auto-send to client by email or text and use e-sign to complete. Also, auto-sends emails to pertinent staff for review. Inquiries from answering service, website, and chats are automatically sent to Captorra. Tracks activity like contacts, documents sent, etc. Creates tasks and reminders. Can track marketing sources. Review collected by and hosted on G2.com.

What do you dislike about Captorra?

We use two languages with our clients and Captorra cannot handle different address and phone formats for the non-U.S. country. You cannot preview an auto-generated document before it auto-sends to client. Large upfront investment, but we believe that it will be worth it in the long run. Review collected by and hosted on G2.com.

Recommendations to others considering Captorra:

Ask Captorra what format they need information and templates submitted in. They did not provide this information and just made decisions about our templates based on their prior experience, rather than asking our preferences. This has slowed down the implementation. Review collected by and hosted on G2.com.

What problems is Captorra solving and how is that benefiting you?

Captorra makes the whole intake process more efficient. No more cumbersome spreadsheets. No more double or triple entry of client information. Can easily sort information on screen. E-signature option makes it easier and more likely for clients to sign and return agreements to us. Auto-generated texts and emails to staff and clients is more efficient that manually creating correspondence. Review collected by and hosted on G2.com.

Verified User in Law Practice
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Captorra?

Captorra has great customization features, allowing you to Taylor the cloud based software to your exact needs, setting up different field of the intake form based on case type or previously answered intake questions. Review collected by and hosted on G2.com.

What do you dislike about Captorra?

I really havent found a single thing I disliked about the software but if pressed I would say there are a few minor bugs when using chrome browsers. Review collected by and hosted on G2.com.

Recommendations to others considering Captorra:

Simplify and Customize your intakes, use Captorra!! Review collected by and hosted on G2.com.

What problems is Captorra solving and how is that benefiting you?

With customized intakes using Captorra, we get more intakes done in less time, without as many errors. Review collected by and hosted on G2.com.

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