126 Canvs AI Reviews
Overall Review Sentiment for Canvs AI
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It gives you an idea about what people said in the survey, you can see if they understood the question correctly and if they found something disturbing in it.
We are getting very good feedback from our clients about the AI summaries, and several clients are predicting that they will be in demand next year. Review collected by and hosted on G2.com.
The work with the filters. You need to clear all and start from scratch every time. Also, the summary is based on the coding, and when we edit the coding it affects the summary as well. Review collected by and hosted on G2.com.
Canvs AI is helpful in pulling together summaries and main themes of open-ended responses. Review collected by and hosted on G2.com.
The tool doesn't seem to be learning the way I hoped it would. I thought that if I started classifying open-ended responses into my own codes/nets, it would be able to learn and apply that to future waves. However, the platform does not learn that way. At the moment, creating rules is also limited in ability. I have had to manually recode thousands of open-ends as a result. In summary, it's not great for quantitative measurement and not reliable for trending things over time. It would also be more helpful if the product itself could give AI summaries that compare demographics or different audience breaks. Review collected by and hosted on G2.com.
I can easily upload an excel full of open ends and get classified themes that help me build a story around my data.
The new AI tool is great in generating summaries which helps us get a quick overview on what consumers are talking about Review collected by and hosted on G2.com.
The tool has a lot to offer. I'm still figuring it out to use it to its full potential. Review collected by and hosted on G2.com.
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I love how Canvs AI helps me understand what consumers are enjoying with the shows I'm creating analytics for. I also love how the application is easy to use, I had no issues getting used to working with it. Review collected by and hosted on G2.com.
I have no problems with Canvas AI, it's such a great application to pull information from! Review collected by and hosted on G2.com.
Canvs AI allows you to analyze a large number of comments efficiently. It's the place to go when you have a large social campaign with multiple sources. You can easily understand the general sentiment and emotional reactions without having to read every single comment. The AI assistant is also helpful when trying to understand what comments are saying at a high level. It is definitely one of the more mature AI products I've come across when compared to other tools in this space. Customer support has also been quick and reliable, which is always a bonus. Review collected by and hosted on G2.com.
The main downside of Canvs AI is the lack of coverage for TikTok and unauthorized Instagram profiles. You have to manually export comments from these sources before you can start analyzing them on the Canvs AI platform. Unlike Facebook and YouTube, where it can automatically analyze comments after you copy and paste the link to a post. It is nice that Canvs AI still gives you the option to analyze posts from TikTok and Instagram so all the data lives on one platform. Overall, still one of the best options out there if you're trying to analyze large amounts of social verbatim. Review collected by and hosted on G2.com.
Canvs makes analysis of hundreds of open ends easier then I have ever seen. Not only is it easier, but the quality of the AI analytics is incredibly useful. But, the best part of Canvs AI is how easy it is to use. Just upload your open-ends and in a matter of minutes thousands of open ends across multiple questions are broken down by whatever segments you desire. Review collected by and hosted on G2.com.
I don't really have anything negative to say about Canvs AI. I just wish I got to use it more often. I hope to field more surveys in the upcoming weeks and months that will allow me to dig even deeper into the tool's strengths. Review collected by and hosted on G2.com.
The most helpful tool for my use case is the ability to use boolean logic to search. When we had previously coded open end responses manually in Q, we were only able to use one search term at a time. For example, if we were trying to get at anti 'woke' sentiment, I would separately need to search for 'woke' and then code, 'political correctness' and then code. Being able to search with 'or' logic is a really helpful function.
I've also found the AISA summaries to be really helpful in validating the overall stories / takeaways I am seeing in my data. For example, previously we never looked at open end responses for the competitors we tested in our surveys because it would have been far too time intensive to code them manually or read every single one. AISA is a great tool for this because I can read the summary and ask specific questions to validate if trends I am seeing elsewhere in the data are also reflected in the open end responses. Review collected by and hosted on G2.com.
Canvs has a lot of room to grow in terms of its coding of individual open ends. Aside from the actual codes themselves sometimes not making sense and being mis-coded, Canvs often incorrectly tags emotions.
For our use case in particular, I wish there was a way to upload all of my previous open ends and how we've tagged them using our previous code frame so that Canvs can learn. Review collected by and hosted on G2.com.
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The ability to group things in multiple ways is very helpful. I feel like the tool is able to dig so much more out of open ends than what meets the eye at first glance. Review collected by and hosted on G2.com.
There is a bit of a learning curve to the platform and tool. It took me a bit to master the platform to unlock its full potential. Also, sometimes things are grouped in odd ways that I question a bit. Review collected by and hosted on G2.com.
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We really appreciated the Canvs team's commitment to helping us out on a tight turnaround project. Their willingness to bear with us through a high pressure situation was extremely appreciated. And we also appreciated Jenna's attentitiveness and explanation of the G2 product. Review collected by and hosted on G2.com.
We are still evaluating the product on a use-case basis. The original use-case tested did not deliver optimal results compared with my team's manual review. Review collected by and hosted on G2.com.
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I love the AI-assisted stories generated by canvs! It is so easy to use. I can ask the AI feature a question related to my project and data set and it provides a well-written summary. Whether it be related to product attributes, benefits or sentiment, the AI feature is well-developed enough to make sense of my verbatims, in a very short period of time! I've experimented and found that using filters in combination with the AI feature produces valuable summaries to include in my reports. I can export the summaries, or just do a simple cut and paste. Review collected by and hosted on G2.com.
I do have to make sure that I am using the appropriate filters when I am building out my dataset so that the questions I ask on canvs AI will be based on the corresponding data. It's not necessarily a dislike - just putting in the time to plan which information to include in my data set so that I can uncover rich insights! Review collected by and hosted on G2.com.