Quality text analysis that saves our team considerable amount of time in qualitative analysis of open ends.
Effective capture of summaries for a quick snapshot.
Easy upload of files that minimizes overall lift.
Customer support is very effect and responsive. Review collected by and hosted on G2.com.
The user interface is not as user friendlt as it could be.
Also would love it if it could be extended to transcripts (IDIs and Focus Groups) -- huge pain for us at the moment since we spend time orienting transcripts into excel cells (time consuming) and would love if Canvs could meet this need for us. Review collected by and hosted on G2.com.
125 out of 126 Total Reviews for Canvs AI
Overall Review Sentiment for Canvs AI
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Canvas AI helps me quickly open-ended responses into categories and adjust the grouping codes in real time. There are also many different views/graphics that I can use of the data to provide to clients. The AI Story Assist feature is really helpful in leveraging AI to help easily craft a narrative for a dataset. Overall, Canvs AI is a helpful too to start grouping and thinking about datasets in different ways in a quick manner. Review collected by and hosted on G2.com.
Sometimes I wish the AI was more adaptive and could take similar words that might be slightly misspelled and put them all in the same grouping. There is still a fair bit of manual coding, but it saves a lot of time compared to using tools like excel to analyze unstructured data. Review collected by and hosted on G2.com.
Canvs has made analysis of open ended text data so much easier and allowed us to dive deeper with our customers. I'm loving the storyAssist feature. They have continued to evolve the functions and no storyAsssit can provide narrative including demographic call outs. Review collected by and hosted on G2.com.
I love everything, but want more features! It would be great if the StoryAssist feature could give responses by variables/demos/etc. *Update as of 5/20/24 they have implemented my reccomendation of more features showing how they truly take feedback back to the product team to evolve the offering. Review collected by and hosted on G2.com.
Canvs AI is easy to use, quick to set up, and facilitates analysis that would otherwise be much more manual. The support team is super helpful and responsive and product teams seem to be constantly releasing new features to improve the software. Review collected by and hosted on G2.com.
No real downsides of using Canvs. If utilized properly it will have a positive impact on your research process. AI in general is not perfect and as a result the software may at times improperly code a verbatim or miss out on a topic of interest. However, this is true of any any tool in the market. The Canvs team is incredibly open to feedback and the product does make it easy to code and re-code verbatim for topics or emtions. Review collected by and hosted on G2.com.
Canvs AI is helpful for processing verbatims from consumer studies, rather than relying on someone manually coding this data. I like being able to upload the data myself, filter through responses and re-code as needed, and export as pivot tables or tree maps. Review collected by and hosted on G2.com.
A few things I wish we could do are:
- allow clients we share the page with to ask questions of the AI Story Assist (they cannot currently do this, so they have to email me to ask me to ask the AI questions)
- change names of filters/items in the filter (such as sample names) after the data set is uploaded to Canvs
- edit the tree maps within Canvs. Currently, I export and then do quite a bit of editing in PowerPoint so they fit the client's report template, and it would be nice to be able to do this within Canvs
- be able to export a pivot table of topics, as I feel like this is closer to what our clients are looking for than the nets/codes output Review collected by and hosted on G2.com.
What I like best about Canvs AI is that it's able to analyze open-ended survey responses in fast speed. It categorized the themes and extracted insights from large volumes of from open-ended responses which significantly saved my time. The platform is also user-friendly where you can easily learn how to use it. Review collected by and hosted on G2.com.
The AI categorization isn't always accurate. Sometimes it misclassifies the open-ended responses and I would have to correct the codes manually. Review collected by and hosted on G2.com.
I absolutely love using Canvs AI! It has cut my open-end coding time down by so much. I can easily pull out key themes and topics from massive lists of open ended survey responses. The Story Assist feature is also extremely helpful as it can generate an overview of responses and see trends. Review collected by and hosted on G2.com.
The only thing I would like to see from Canvs AI in the future is some sort of data analysis (quant) tool or feature built into the platform. This would make Canvs a one-stop-shop for data analysis needs. Everything else has been superb so far and exceeded my expectations. Review collected by and hosted on G2.com.
What I like the most is the confidence that I’m truly understanding what our guests are telling us and not somehow influenced by my biased an previous professional experience (which we know worsens with experiences as we lose the early “freshness” on our perception and ability to notice “the paint stains in the company walls”. Review collected by and hosted on G2.com.
What is not so good is sometimes having the feeling you're dealing with a toddler when trying several approaches and ways of asking the same thing to get the AI to understand what you reaaly want to know. Having suggestions on what to ask next and the way to ask it helps in this.
As for potential risks of using the tool, they could very well be turning managers / analysts a little numb and / or distracted about important, pertinent, revealing opinions of key (yet individualized or very few) guests / customers that get hidden in the “big pool” of all the data. Review collected by and hosted on G2.com.
Having Canvs AI has made including more open-ended questions in the research I do for my customers so much easier - and because of that, I get better insights. Emotional ones that help me craft strategy and messaging that works for my clients.
The new AI Story features have really saved me time too. Canvs AI is always innovating and improving their product, which I really appreciate.
I've had great support well beyond implementation. I'm able to get 1:1 support from the same person every time. Review collected by and hosted on G2.com.
It's a big platform with lots to learn, but I have a ton of support. Make sure you give yourself time to learn. Review collected by and hosted on G2.com.
The speed in which it generates insight from open form text that accelerates my ablility to transform unstructured data into meaningful and actionable insight for my organization. Its easy to integrate into your tech stack and will be something that you turn to frequently across all project-based work. Review collected by and hosted on G2.com.
Only that it took me too long to discover it Review collected by and hosted on G2.com.
It gives you an idea about what people said in the survey, you can see if they understood the question correctly and if they found something disturbing in it.
We are getting very good feedback from our clients about the AI summaries, and several clients are predicting that they will be in demand next year. Review collected by and hosted on G2.com.
The work with the filters. You need to clear all and start from scratch every time. Also, the summary is based on the coding, and when we edit the coding it affects the summary as well. Review collected by and hosted on G2.com.
