CallSwitch
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CallSwitch
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4.8 out of 5
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CallSwitch Reviews & Product Details

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Vanessa K.
VK
Authorization & Appointments setter
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic Review from User Profile
What do you like best about CallSwitch?

i like how it keeps our office team organized to have our meetings on time and it helps throughout the workday with everything you can think of. Review collected by and hosted on G2.com.

What do you dislike about CallSwitch?

sometimes when in teams it acts up and some features don't work as good as they do in the actual app Review collected by and hosted on G2.com.

What problems is CallSwitch solving and how is that benefiting you?

it's helped with keeping track of customers orders and jobs to be scheduled. Review collected by and hosted on G2.com.

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CallSwitch Overview

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What is CallSwitch?

CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device – from office and remote workers, through to contact centre and regulated environments. CallSwitch delivers advanced features for hosted telephony and unified communications, with competitive calling plans, international numbering in over 65 countries, and third-party integrations including Salesforce and Microsoft Teams. The platform is also suitable for white-labelling by MSPs and other channel resellers.

CallSwitch Details
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Product Description

CallSwitch is a market-leading UCaaS platform, delivering a powerful suite of unified communications features that enable employees to work from anywhere, on any device – from office and remote workers, through to contact centre and regulated environments. CallSwitch delivers advanced features for hosted telephony and unified communications, with competitive calling plans, international numbering in over 65 countries, and third-party integrations including Salesforce and Microsoft Teams. The platform is also suitable for white-labelling by MSPs and other channel resellers.

Seller Details
Seller
TelcoSwitch
Year Founded
2015
HQ Location
Guildford, GB
LinkedIn® Page
www.linkedin.com
46 employees on LinkedIn®
TM
Overview Provided by:
TelcoSwitch Marketing
TelcoSwitch

Recent CallSwitch Reviews

Swapna P.
SP
Swapna P.Mid-Market (51-1000 emp.)
4.5 out of 5
"My thoughts"
CallSwitch is providing the good networking with good features for voice calls, videos calls etc.
Read more
Romeo P.
RP
Romeo P.Small-Business (50 or fewer emp.)
4.5 out of 5
"Productivity"
I like the fact that you can use it by utilizing VoIP technology, CallSwitch reduces traditional phone costs, making it more affordable for busines...
Read more
Vanessa K.
VK
Vanessa K.Small-Business (50 or fewer emp.)
3.5 out of 5
"callswitch"
i like how it keeps our office team organized to have our meetings on time and it helps throughout the workday with everything you can think of.
Read more
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CallSwitch Media

CallSwitch Demo - CallSwitch Communicator Apps
CallSwitch Communicator is our soft client that allows employees to take their communications channels with them wherever they go, however they work, and on whatever device they choose. Communicator is available for desktop and mobile, delivering a host of communication and collaboration features...
Answer a few questions to help the CallSwitch community
Have you used CallSwitch before?
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4 out of 5 Total Reviews for CallSwitch

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4 out of 5 Total Reviews for CallSwitch
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CallSwitch Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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MI
VoIP Engineer
Information Technology and Services
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about CallSwitch?

It is mainly UK based company and it provides Hard Phone as well as softphone services for VoIP calling. It provides UK DID, Russian DID as well to run the business smoothly. Our Account manager is also very good and full support staff is very greatly active.It has Soft phone Application which is very light and reliable and can be manage, placing of calls any where easily. The other name i like it's is Best4Business, which is really best for Business to run. Review collected by and hosted on G2.com.

What do you dislike about CallSwitch?

Sometimes its Host(optional) loads more to get register. Review collected by and hosted on G2.com.

What problems is CallSwitch solving and how is that benefiting you?

Easily from anywhere we are able to connect to our clients, we can place calls easily with providing country code if we are calling in different countries and with Internal teams as well within 2-3 seconds. Its 4 digit extension number is getting connect in one click to place call Internally which is approx 1 second or less. We have installed it's App in our phones and we all are using this in multiple location. Review collected by and hosted on G2.com.

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Swapna P.
SP
Content Analyst
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about CallSwitch?

CallSwitch is providing the good networking with good features for voice calls, videos calls etc. Review collected by and hosted on G2.com.

What do you dislike about CallSwitch?

Pricing of CallSwitch is more compared to other vendors in market. Review collected by and hosted on G2.com.

What problems is CallSwitch solving and how is that benefiting you?

We can set up an automated attendant to field calls and information when employees are unavailable.

Can add tools as add ons and use them Review collected by and hosted on G2.com.

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Romeo P.
RP
Business Administrator
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about CallSwitch?

I like the fact that you can use it by utilizing VoIP technology, CallSwitch reduces traditional phone costs, making it more affordable for businesses to communicate. Review collected by and hosted on G2.com.

What do you dislike about CallSwitch?

I did not only like that you have to experience some technicality faults when you are using the platform sometime. Review collected by and hosted on G2.com.

What problems is CallSwitch solving and how is that benefiting you?

It integrates various communication methods (voice, video, messaging) into one platform, streamlining collaboration among team members. Review collected by and hosted on G2.com.

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Harminder C.
HC
Support Analyst
Computer Networking
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about CallSwitch?

The UI is very easy to navigate and everything has a home, its something you feel familiar with without even trying. When you need to find something you dont have to think about it, its set out in a nice, easy to use way. The call quality is great and it's quite polished in terms of what you'd get from other offerings who usually have thousands of options with no context. From an MSP point of view, its very easy to administer aswell Review collected by and hosted on G2.com.

What do you dislike about CallSwitch?

Reliability of both the Apps and the back-end networking. Sadly that has been the downfall, I can understand 1 outage a year maybe, while quite inconvenient its easy to explain to customers but sadly CallSwitch has multiple outages every month, its the reason I've seen many look elsewhere. Review collected by and hosted on G2.com.

What problems is CallSwitch solving and how is that benefiting you?

Again, its the uptime that is causing issues both for tenant customers and internally as we also use the product ourselves. When its affecting us, its affecting customers and then everyone is dissapointed, its different if it happens very rarely but now its almost expected to go down at some point in the near future. To their credit, the support team do resolve these issues as quick as they can, Review collected by and hosted on G2.com.

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CallSwitch Categories on G2
VoIP
VoIP

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CallSwitch