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callstats.io Reviews & Product Details

callstats.io Overview

What is callstats.io?

Callstats.io provides products that measure and manage the performance of real-time media communication. The Callstats.io product helps software developers set up, build, and scale communication applications quickly.

callstats.io Details
Languages Supported
English
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Product Description

Callstats.io is a cloud based monitoring solution for audio and video communication that helps software developers set up, build, and scale communication applications quickly and integrates with various third party SDKs and PaaS solutions which make it easier to build and deploy WebRTC applications.


Seller Details
Year Founded
1987
HQ Location
San Jose, CA
Twitter
@8x8
11,182 Twitter followers
LinkedIn® Page
www.linkedin.com
2,722 employees on LinkedIn®
Ownership
NYSE:EGHT
Total Revenue (USD mm)
$446
Description

8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communications, and CPaaS APIs. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. With one platform, one ecosystem, and one data model, you can turn every team into a customer-facing team and unify your CX to conquer the complexity.


Lasse L.
LL
Overview Provided by:
Product Manager at Springvest. We invest in scale-ups with strong entrepreneurs.

Recent callstats.io Reviews

MG
Manoharan G.Enterprise (> 1000 emp.)
4.5 out of 5
"Metrics end to end - Pre, incall and post"
WebRTC-Stats API with AI-driven analysis provides excellent feedback to the CSA tele callers. Multi-platform seamless integration was a key feature...
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1 callstats.io Reviews

4.5 out of 5
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1 callstats.io Reviews
4.5 out of 5
1 callstats.io Reviews
4.5 out of 5
G2 reviews are authentic and verified.
MG
Head of Quality and Testing
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about callstats.io?

WebRTC-Stats API with AI-driven analysis provides excellent feedback to the CSA tele callers. Multi-platform seamless integration was a key feature to select Callstats.io. Review collected by and hosted on G2.com.

What do you dislike about callstats.io?

2k Euro seems a lot for a monthly price. Other than the price the product is worth to use. Review collected by and hosted on G2.com.

What problems is callstats.io solving and how is that benefiting you?

Call Statistics with key metrics and indices provided inputs for achieving the best customer service Review collected by and hosted on G2.com.

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