Top Rated CallidusCloud Enablement Alternatives
I like that the tool allowed us to really set up our sales enablement portal the way we wanted and make it look on-brand. Review collected by and hosted on G2.com.
Our license only allowed us to give access to a certain number of people and it was out-of-budget to provide access to others in sales and marketing that it would have benefited. Review collected by and hosted on G2.com.
2 out of 3 Total Reviews for CallidusCloud Enablement
Fairly simple setup and good search. Team was willing to quickly feed flaws or missing features back into the development pipeline and actually get them resolved. Review collected by and hosted on G2.com.
There are some basic design flaws such as the number of clicks it takes to download something. Users are constantly complaining that they can't just click on certain links that seem to be the way to get to the field and download, but instead have to do it from a menu icon (they always think they should just be able to click the filename or the preview icon and download)
The product was not entirely baked when we first started using it, but we were replacing Salesforce CRM content, which was so bad that anything was better.
Controls on file sharing are sufficient, but could be more granular and then would be a lot more helpful.
Embedding it in SF for Mobile use didn't really work.
SSO with SF was not true SSO, but rather a pass-thru. Ended up having to have the reps still know what their password was for this tool. Review collected by and hosted on G2.com.
CDW's Enablement deployment looks great and functions well; it even won a Sirius Decisions ROI Award in the first year after launch. With the help of our ad agency, we customized the portal to fit CDW's needs, while making it look like a top notch website. The search and navigation crushed our old platform and functions much better than our SharePoint deployment. There is still much that could be done to improve the functionality, but overall it is far ahead of our other tools. Also, our primary contacts for Delivery and Development were exceptional. Review collected by and hosted on G2.com.
Initially, CDW received phenomenal support and willingness to try evolutionary ideas, but that has fallen in years 3 & 4. It appears the honeymoon is over, as we are not getting the same-day response and our ideas are not making the development roadmap. Some of the roadmap is dictated by the overall Callidus direction, which appears to be more focused on their other products. Review collected by and hosted on G2.com.
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