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4.3 out of 5
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2 CallCenterHosting Reviews
4.5 out of 5
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AL
Akhas L.
Assistant Manager
Mid-Market(51-1000 emp.)
What do you like best about CallCenterHosting?
I like the intuitive interface of CallCenterHosting, which simplifies usage and implementation. The platform offers robust features, frequent updates, and seamless integration, all supported by responsive customer service that ensures smooth operations. Review collected by and hosted on G2.com.
What do you dislike about CallCenterHosting?
While CallCenterHosting excels in many areas, its extensive feature set can feel overwhelming at first. Additionally, some advanced integrations may require more time and technical assistance than expected, slightly complicating the initial setup. Review collected by and hosted on G2.com.
MV
mani V.
ops team
Mid-Market(51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about CallCenterHosting?
User-friendly interface of CallCenterHosting Strong features Frequent updates Smooth integration and responsive customer service Makes it easy to use and adapt Guarantee smooth work... Review collected by and hosted on G2.com.
What do you dislike about CallCenterHosting?
Detailed features of CallCenterHosting It can be overwhelming at first. and more advanced integrations may require additional time and technical support. Review collected by and hosted on G2.com.
There are not enough reviews of CallCenterHosting for G2 to provide buying insight. Below are some alternatives with more reviews:
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Ozonetel CloudAgent is designed to enable users to deliver the service their customers demand.
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NICE CXone Mpower automates end-to-end customer service—enabling organizations to boost satisfaction and efficiency while reducing costs at unprecedented scale. Move beyond traditional inbound customer service and into proactive AI-powered customer experiences. As the ultimate AI hyper-platform, CXone Mpower seamlessly orchestrates workflows, agents, and knowledge across every CX touchpoint. Connect front- and back-office workflows. Optimize enterprise-wide knowledge. Increase productivity with AI agents and augmented human agents. Unlike traditional CCaaS and inflexible point-solutions, CXone Mpower provides the most comprehensive applications portfolio, an open framework for integration, and Enlighten—CX-specific AI trained on the industry’s largest labeled and validated CX dataset — for organizations to design, build and operate every element of customer service.
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Talkdesk
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Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience.
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JustCall is an AI-powered customer communication platform that allows you to connect with customers instantly, automate your workflows, and coach your teams, all from a single interface.
Purpose-built to serve your business communication needs, JustCall easily integrates with 100+ CRMs, Help desks, and all the business tools you need to engineer better conversations.
Trusted by 6,000+ companies globally, JustCall enables customer-facing teams to enjoy seamless customer conversations with real-time and post-call AI-powered insights.
Top JustCall features to watch out for:
★ Inbound & outbound calling
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The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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The best part is that it provides teams with an all-in-one platform where they can connect with hundreds of customers via call, text, email and social, automate workflows, and get better leads fast and easy.
Power Dialer eliminates unnecessary leads from your list and dials all the numbers automatically. Reach up to 500 leads in one sitting, and close more deals with it. With triggers, teams can easily set up automations to make workflows more efficient.
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