Callbox Pros and Cons

The feedback regarding the campaign success weekly is useful. The research time spent really helped, they work collaboratively with us to understand the business, present the right tone and message etc Review collected by and hosted on G2.com.

although the weekly emailed stats are great, it would be nice to have a dashboard available to access realtime info, and a collated view of the project so far. The customer support team and the intended audience might not have the same culture. A call centre in the UK/US with people who know the local rules and customs of the target audience could help customers understand what they want and talk to them better. Review collected by and hosted on G2.com.

They are very professional and deliver at scale. In our case, sales people gave the final feedback about the quality, and they were very happy. They do that by levering data collection by technological means. They just being smart. Review collected by and hosted on G2.com.

Callbox's database in Europe is not the best for our use case. Review collected by and hosted on G2.com.

The team is responsive and able to drive the project very independently. They honour timelines and keep you updated on the progress of work. Review collected by and hosted on G2.com.

Would like to see if pricing can be more competitive. Review collected by and hosted on G2.com.

I like that the Callbox team is open to tweaking approaches depending on feedback and outcome of current project.

I also like that they are able to generate a robust data for leads Review collected by and hosted on G2.com.

Payment prior to start of project as this is not the norm in my company and triggers more approvals. Review collected by and hosted on G2.com.

We appreciate what CallBox is doing for us and how they're doing it!

Methodical, Responsive, Alert, Clear Reports on Progress….and most important….bringing us the Leads!! Review collected by and hosted on G2.com.

Given our experience, there is not much to dislike. Review collected by and hosted on G2.com.

The team is professional, responsive, and deeply understands our business needs. Their detailed reporting and constant communication ensured we stayed aligned throughout the campaigns. Review collected by and hosted on G2.com.

We struggled to see impactful results when targeting the Indian market. I believe their services might perform better in regions like the US, where their expertise and approach may align more effectively with the market dynamics. Review collected by and hosted on G2.com.

Friendliness, flexibility & takes initiative. Schedules and plans often change, especially when building new businesses. Callbox helped to accommodate these changes to suit our needs. Review collected by and hosted on G2.com.

Not applicable. Nothing to complain about. Review collected by and hosted on G2.com.

Very helpful and accommodating. Able to tailor their work to our specific requirements. Review collected by and hosted on G2.com.

Nothing in particular. However, insights and campaign reporting could be a bit more detailed without having to proactively ask for it. Review collected by and hosted on G2.com.

Ability to consistently deliver high-quality BANT leads and their proactive approach to ensuring timely replacements. Their professionalism, reliability, and focus on driving results—especially in boosting RSVPs for our events and webinars—make them a valuable partner in achieving our goals. Review collected by and hosted on G2.com.

While Callbox delivers strong results, there is room for improvement in providing more detailed reporting such as Intent data and profiling Review collected by and hosted on G2.com.

Lead generation

Event Support

Building our online presence Review collected by and hosted on G2.com.

Nothing comes to mind at this point, will update the review as needed. Review collected by and hosted on G2.com.