Top 10 Call Center for Skype Alternatives & Competitors

Top 10 Alternatives to Call Center for Skype Recently Reviewed By G2 Community

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3CX
By 3CX
4.4/5
(546)
Product Description
3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution.
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Reviewers say compared to Call Center for Skype, 3CX is:
Slower to reach roi
Easier to do business with
Easier to admin
Categories in common with Call Center for Skype:
UCaaS Platforms

Genesys Cloud CX
By Genesys
4.4/5
(1,547)
Product Description
The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels.
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Reviewers say compared to Call Center for Skype, Genesys Cloud CX is:
Slower to reach roi
Easier to do business with
More usable
Categories in common with Call Center for Skype:
UCaaS Platforms

Vonage Business Communications
By Vonage
4.3/5
(501)
Product Description
Vonage Business is redefining business communications. True to our roots as a technology disruptor, we've embraced technology to transform how companies communicate to create better business outcomes. Our unique cloud communications platform brings together a robust unified communications solution with the agility of embedded, contextual communications APIs. This powerful combination enables businesses to collaborate more productively and engage their customers more effectively across messaging, chat, social media, video and voice.
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Reviewers say compared to Call Center for Skype, Vonage Business Communications is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with Call Center for Skype:
UCaaS Platforms

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Zoom Workplace
By Zoom
4.5/5
(56,391)
Product Description
Reimagine how your teams work with Zoom Workplace, powered by AI Companion. Streamline communications, improve productivity, optimize in-person time, and increase employee engagement, all with Zoom Workplace. Fueled by AI Companion, included at no additional cost.
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Reviewers say compared to Call Center for Skype, Zoom Workplace is:
Slower to reach roi
Easier to do business with
Better at meeting requirements
Categories in common with Call Center for Skype:
UCaaS Platforms

Five9 Intelligent Cloud Contact Center Platform
By Five9
4.1/5
(611)
Product Description
Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing.
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Reviewers say compared to Call Center for Skype, Five9 Intelligent Cloud Contact Center Platform is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with Call Center for Skype:
UCaaS Platforms

GoTo Connect
By GoTo
4.4/5
(1,414)
Product Description
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail. For over two decades, we’ve helped tens of thousands of companies grow their business by offering: • An award-winning cloud phone system with hundreds of enterprise-grade features (minus the enterprise price tag) • AI-powered contact center and customer engagement tools • Super simple setup, with an admin system that’s remarkably easy to manage • A unique visual dial plan editor, softphone functionality and advanced reporting • 99.999% uptime and best-in-class 24/7 customer service
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Reviewers say compared to Call Center for Skype, GoTo Connect is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with Call Center for Skype:
UCaaS Platforms

Intermedia Unite
By Intermedia
4.5/5
(520)
Product Description
Intermedia Unite is an award-winning, highly reliable, cloud-based phone system that helps small businesses lower costs, simplify management and increase employee productivity.
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Reviewers say compared to Call Center for Skype, Intermedia Unite is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with Call Center for Skype:
UCaaS Platforms

Rocket.Chat
By Rocket.Chat Technologies
4.2/5
(374)
Product Description
Rocket.Chat is an open source communications platform that enables real-time conversations between colleagues, with other companies or with your customers. It does everything other platforms do, except exposing your data.
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Reviewers say compared to Call Center for Skype, Rocket.Chat is:
Slower to reach roi
Easier to do business with
Better at meeting requirements
Categories in common with Call Center for Skype:
UCaaS Platforms

Webex Suite
By Cisco
4.2/5
(18,891)
Product Description
Boost productivity with Webex Suite, an all-in-one, AI-powered collaboration platform for hybrid work. Securely manage meetings, calling, events, and more in one place.
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Reviewers say compared to Call Center for Skype, Webex Suite is:
Slower to reach roi
Easier to do business with
Better at support
Categories in common with Call Center for Skype:
UCaaS Platforms