Café Features
What are the features of Café?
Community Building
- Contacts Sync
Customer Analytics
- Customer Engagement
- Downloadable Reports
- ROI
Community Management
- All-in-one Dashboard
Top Rated Café Alternatives
(20)
5.0 out of 5
Visit Website
Sponsored
Café Categories on G2
Filter for Features
Community Building
Contacts Sync | Based on 19 Café reviews. Uploads contacts directly into the company database and assists with managing contacts. | 97% (Based on 19 reviews) | |
Email Integration | Seamlessly integrates email with company databases (mail merge). | Not enough data | |
Social Network Integration | Provides tools for content distribution across multiple social networks. | Not enough data | |
Qualitative Solutions | Solutions that help drive conversation, such as live chat, topic generation, and idea boards. | Not enough data | |
Advanced Portal Features | Tools that help enhance community portals, such as reminders, engagement tools, and analytics. | Not enough data |
Community Improvement
Gamification | Helps engage users with gamification such as point systems, rewards, engagement meters, etc. | Not enough data | |
Survey Customization | Allows for unique, brand-specific survey creation and management. | Not enough data | |
Branching/Skip Logic | Helps create more intelligent surveys based on users actions and answers. | Not enough data | |
Multilingual Surveys | Allows for creation of surveys in different languages and advanced survey translation. | Not enough data |
Customer Analytics
Customer Engagement | Based on 15 Café reviews. Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | 94% (Based on 15 reviews) | |
Downloadable Reports | As reported in 11 Café reviews. Provides functionality to dowload reports in multiple formats. | 95% (Based on 11 reviews) | |
ROI | As reported in 11 Café reviews. Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | 100% (Based on 11 reviews) |
Community Management
All-in-one Dashboard | As reported in 18 Café reviews. Helps create efficientcy by delegating data viewing access and report generation to specific users. | 99% (Based on 18 reviews) | |
All-in-one Dashboard | Helps create efficientcy by delegating data viewing access and report generation to specific users. | Not enough data |
Facility Booking
Desk Booking | Allows users to select and reserve desks for a specified period of time | Not enough data | |
Meeting Room Booking | Allows users to select and reserve meeting rooms for a specified period of time | Not enough data | |
Common Space Booking | Allows users to select and reserve shared/common spaces for a specified period of time | Not enough data | |
Team Booking | Allow users to book desks on behalf of others | Not enough data | |
Real-Time Availability | Provides real-time availability so users can see which spaces are available at any given moment, allowing them to book desks or rooms on demand | Not enough data |
Office Maps
Interactive Office Maps | Provides interactive maps to assist employees in navigating the office space | Not enough data | |
Employee Locator | Provides an updated view of who is in the office and which spaces they have booked, allowing colleagues to easily find one another | Not enough data | |
Team Neighborhoods | Provides users with the ability to book spaces within a designated neighborhood to allow teams to sit together | Not enough data |
Workplace Analytics
Space Usage | Allows administrators to measure demand and utilization of the office space | Not enough data | |
Trends & Preferences | Provides administrators with the tools to analyze employee trends and preferences in the workplace, providing useful data for space planning and layout | Not enough data | |
Forecasting | Provides administrators utilization forecast reports, allowing users to adapt and prepare for future space needs | Not enough data |
Administrative Tools
Compacity Planning | Allows administrators to set capacity limits for a variety of spaces to ensure workplace safety | Not enough data | |
Meeting Cancellation Protection | Ability to implement a check-in feature to release meeting rooms in the event that a meeting is cancelled or the room is no longer needed | Not enough data | |
Amenity Labels | Ability to label spaces with available amenities, such as equipment, so users can book appropriate spaces for their needs | Not enough data |
Reports
Score Cards | Score cards visually track key performance indicators (KPIs) | Not enough data | |
Customizability | Reports can be customized based on the intended audience, available data, length, and depth | Not enough data | |
Graphs and Charts | The outputs of reports are customizable in using graphs and charts | Not enough data | |
Dashboards | Real-time up to date outputs can be created to provide information to decision makers and leadership | Not enough data |
Cleaning
Filtering | Raw data is able to be filtered into outputs with only the data useful for the analysis | Not enough data | |
Levels of Measurement | Data structured as ratio, interval, ordinal, or nominal can be interpreted with the appropriate outputs | Not enough data | |
Transformation | Change the data format into csv., html, xml, etc. | Not enough data |
Community Analytics
Customer Intelligence | Helps establish target markets, improve the user experience, identify market demands, and stay up-to-date. | Not enough data | |
ROI | Able to track return on investment, which can include increased sales, retention rates, upsell and cross-sell opportunities, and lower service costs. | Not enough data | |
Downloadable Reports | Provides functionality to dowload reports in multiple formats. | Not enough data | |
Customer Engagement | Provides tools focused on building customer trust, achieving brand loyalty, and enhancing customer engagement. | Not enough data |
