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C2CRM Reviews & Product Details - Page 6

C2CRM Overview

What is C2CRM?

Clear C2 is a 30-year-old, privately-owned CRM software development company, based in Dallas, TX. Our CRM solution, C2CRM, is robust yet easy to use. Built for companies of all industries and sizes (10-user minimum). A customizable enterprise CRM that will drive sales, manage customer relationships, and automate marketing while streamlining internal processes. Affordable, flexible pricing, and feature-rich.

C2CRM Details
Discussions
C2CRM Community
Languages Supported
English
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Product Description

C2CRM streamlines your sales process by providing real-time information on leads, prospects and customers. It improves and tracks marketing initiatives.

How do you position yourself against your competitors?

We provide the same CRM tools as most of our competitors (and sometimes more). Our business model is unique. We don't outsource any of our services or support to partners. We want to understand your business and pain points to ensure our CRM fits your needs. We work together to create a solution backed by best practices that your team will use (and actually like). This allows our solution to be easy to use and very intuitive. Our all-inclusive support package not only provides tech support but also post-implementation modifications to your system by our professional services organization free of charge as your business evolves over time. It also includes free ongoing training and new employee training

Our customer support is exceptional. Try us out and see for yourself. If you don't agree, you can cancel your monthly contract anytime.


Seller Details
Year Founded
1993
HQ Location
Coppell, TX
Twitter
@C2CRM
713 Twitter followers
LinkedIn® Page
www.linkedin.com
40 employees on LinkedIn®
Description

Clear c2 provides Cloud Computing for Customer Relationship Management (CRM) and Maintenance Management Solutions(MMS). The award winning C2CRM is widely recognized from industry analysts as a leader in the CRM category of hosted and on-premise software solutions. The solutions provided by Clear C2, Inc. are flexible enough for the largest enterprises, but cost effectively for the needs of a Small to Medium Business.


Chantaye P.
CP
Overview Provided by:
C2CRM

Recent C2CRM Reviews

Kanishk D.
KD
Kanishk D.Mid-Market (51-1000 emp.)
5.0 out of 5
"Great product"
Better to use with bugs with timely disposition
AD
Arminda D.Mid-Market (51-1000 emp.)
5.0 out of 5
"My Amazing C2 Experience"
C2 has fantastic information and usage that is simple to use.
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"User friendly"
Automation facility into C2CRM is amazing.
Security Badge
This seller hasn't added their security information yet. Let them know that you'd like them to add it.
2 people requested security information

C2CRM Media

C2CRM Demo - C2CRM Dashboard
Main Dashboard (Unlimited custom dashboards)
C2CRM Demo - C2CRM Opportunity Management
Opportunity Form
C2CRM Demo - C2CRM Email Marketing Example
C2CRM's Marketing Automation includes Email Marketing that are easy to create/personalize, send to unlimited contacts and track success of 'Opens' & "Clicks"
C2CRM Demo - C2CRM Workflow Setup Page
It's easy to create automated processes in C2CRM with our Workflow Tool. Unlimited workflows.
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60 C2CRM Reviews

4.6 out of 5
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60 C2CRM Reviews
4.6 out of 5
60 C2CRM Reviews
4.6 out of 5

C2CRM Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for C2CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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G2 reviews are authentic and verified.
Jonathan J.
JJ
Distribution & Marketing Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

The flexibility and communication from the staff at c2. Whenever there is an issue or a business need I feel confident that C2 has a solution. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Years ago I was promised a Texas Rangers hat, I never received it. But it is ok, it has only been 10 years. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

We have been able to use C2 for many different reports, forecasting, quoting, and marketing email blasts. Review collected by and hosted on G2.com.

CL
Inside Sales and Support Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

Working with C2 to come up with creative solutions to creative needs. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Honestly, nothing comes to mind. Big fan for many years. Review collected by and hosted on G2.com.

Recommendations to others considering C2CRM:

Will make a positive impact on your management of customers. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

Project Management. Special offers. Survey eCasts. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

C2 is so easy to use. It organizes my day from contact details to sales and marketing. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

I would like the ability to to import my own contacts instead of asking our internal admin...but that may be how our security is set up. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

We have workflows set up to make sure our biz processes are all automated. So I always have real-time info (in the office or in the field on my cell). It also reminds me if/when I haven't communicated with a key customer in a certain amount of time. I am also able to personalize emails and track who reads them and if they click a link! That's super cool. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

Ease of use. Support I receive and the ease of which I can customize the software to meet my company's needs. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Not much. I have been a long time satisfied customer. Review collected by and hosted on G2.com.

Recommendations to others considering C2CRM:

This company offers the best support I have ever received across all vendors I work with. It is a true partnership. 5 stars! Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

Sales Project Management, Marketing, Call Center Tech Support and other workflow processes. Review collected by and hosted on G2.com.

Verified User in Telecommunications
CT
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

The CC2 development team have been very professional, have a can-do attitude under difficult conditions, and consistently go above and beyond to deliver on time.

The work CC2 has provide for us has been highly custom, and allowed us to easily respond to changing business needs. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Our team hasn't had any issues. I don't have any complaints with the quaility of work CC2 has provided our team. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

CC2 primarily builds the front end for our business application, however, CC2 has been flexible to provide additional services when requested.

The application will serve approx 300-400 users involved in network troubleshooting and serves as a single pane of glass integrating multiple systems into a single UI. This reduces swivel chair and handle time for our employees. As a result te operating expense for our company has been reduced.

Review collected by and hosted on G2.com.

Verified User in Food Production
CF
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

CRCRM helps us keep current customer information in one spot, easily accessible to all users. The package allows us to tailor the displays and processes to match our unique requirements. C2 support is excellent - very responsive and they make sure your questions are fully answered. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

C2CRM is very flexible and can be tailored. Sometimes we find we've gone too far. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

C2CRM allows our sales, marketing and customer service staff to be fully up to date on all aspects of our customer experience. They share the latest information and use it to increase sales and improve service Review collected by and hosted on G2.com.

Verified User in Telecommunications
IT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

Clear C2's industry knowledge and ability to design / develop solutions for our large network organizations. These solutions were developed with re-usability in mind, which is key when expanding to other work groups. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

There was nothing from my experience that I did not like regarding my experience with Clear C2, as they were always eager to work with us. Even if something did not go as planned, they quickly came up with solutions to any problems. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

Network Operations teams needed to visualize and consolidate all their work into one application. Utilizing Clear C2 as a partner developing "SPOG" (Single Pane of Glass) applications, has greatly reduced the "swivel chair" and length of time to troubleshoot network problems. Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

The best thing about C2 is their people. The willingness to go above and beyond is fantastic. It is almost like an extension of our workforce without being employees. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

I don't have much to dislike about C2. If there is one thing is possibly having more resources to throw at projects. Sometimes it feels there is a resource being shared throughout multiple projects. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

C2 has helped us with multiple SPOG (Single Pane Of Glass) applications we have developed utilizing REACT. They're knowledge in this area has been extremely important in order for our organization to achieve our goals. Review collected by and hosted on G2.com.

Joscelyn M.
JM
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about C2CRM?

It's 100 percent web-based. It automates workflow. It has two mail. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

There is nothing I dislike about this product. Review collected by and hosted on G2.com.

Recommendations to others considering C2CRM:

It is reliable. It's a great product for your company. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

It integrates with back office applications. Review collected by and hosted on G2.com.

Verified User in Medical Devices
AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
What do you like best about C2CRM?

C2's ability to custom the application to my requirements. Review collected by and hosted on G2.com.

What do you dislike about C2CRM?

Latest version doesn't have the admin features programmed yet. Review collected by and hosted on G2.com.

What problems is C2CRM solving and how is that benefiting you?

Organizing data better. Entering all information into one spot and analyzing the data with reports. Review collected by and hosted on G2.com.