--- title: C2CRM Reviews meta_title: 'C2CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 74 reviews by the users' company size, role or industry to find out how C2CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 74 scale: '5' date_modified: '2026-07-12' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # C2CRM Reviews **Vendor:** Clear C2, Inc. **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 74 ## About C2CRM Clear C2 is a 30-year-old, privately-owned CRM software development company, based in Dallas, TX. Our CRM solution, C2CRM, is robust yet easy to use. Built for companies of all industries and sizes (10-user minimum). A customizable enterprise CRM that will drive sales, manage customer relationships, and automate marketing while streamlining internal processes. Affordable, flexible pricing, and feature-rich. ## C2CRM Pros & Cons **What users like:** - Users value the **customizability** of C2CRM, enhancing lead generation and streamlining marketing automation effectively. (5 reviews) - Users appreciate the **ease of use** of C2CRM, praising its organized interface and quick adaptability for teams. (5 reviews) - Users value the **easy customization** of C2CRM, enabling tailored solutions for effective lead generation and marketing automation. (5 reviews) - Users value the **responsive customer support** from C2CRM, enhancing their CRM experience with personalized assistance. (4 reviews) - Users value the **extensive customization options** in C2CRM, enhancing their business processes and improving efficiency. (4 reviews) - Users value the **customization options** of C2CRM, enhancing functionality and ensuring a tailored experience for their needs. (4 reviews) - Users find C2CRM to be **extremely helpful** , supporting lead generation and enhancing daily tasks for successful outcomes. (4 reviews) - Affordable (2 reviews) - Easy Implementation (2 reviews) - Easy Tracking (2 reviews) **What users dislike:** - Users find the **learning curve steep** for C2CRM, making it challenging for beginners to navigate effectively. (3 reviews) - Users feel that C2CRM has **feature issues** like an outdated interface and limited customization options, affecting usability. (2 reviews) - Users find C2CRM **not intuitive** , often needing prior experience and facing challenges due to its complexity. (2 reviews) - Users find C2CRM to be **not user-friendly** , particularly for beginners, requiring manual input and lacking mobile compatibility. (2 reviews) - Users find the **customer support lacking** , indicating a need for improvement to enhance overall user experience. (2 reviews) - Users note the **frequent changes** in C2CRM can complicate integration with Outlook and the C2 Calendar. (1 reviews) - Users experience occasional **connectivity issues** when disconnected from VPN, though such glitches are infrequent. (1 reviews) - Data Entry (1 reviews) - Users find the **difficulty of use** challenging, especially for beginners lacking prior experience with the product. (1 reviews) - Incomplete Information (1 reviews) ## C2CRM Discussions - [What Industries do you focus on?](https://www.g2.com/discussions/industry-coverage) - 2 comments, 1 upvote - [What Mobile Devices does C2CRM Support?](https://www.g2.com/discussions/mobile-support-41f724e4-7965-45e8-86ad-66f30890cd10) - 1 comment, 1 upvote - [Which ERP Systems do you Integrate with?](https://www.g2.com/discussions/c2crm-erp-integrations) - 1 comment, 1 upvote - [Does C2CRM Integrate with Outlook?](https://www.g2.com/discussions/ms-outlook-exchange-integration) - 1 comment, 1 upvote - [What is C2CRM used for?](https://www.g2.com/discussions/what-is-c2crm-used-for) - 1 comment - [View C2CRM pricing details and edition comparison](https://www.g2.com/products/c2crm/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+21%3A54%3A41+-0500&secure%5Bsession_id%5D=bd8bb99c-522a-4f4c-83b4-53548d2cfaf7&secure%5Btoken%5D=5f28641209813563648ffc9b9bbc2c3dc06f6348e181e4b4f36e5b0026ef8c25&format=llm_user) ## C2CRM Integrations - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) ## C2CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Generative AI** - AI Text Generation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Voice **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top C2CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,664 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,262 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,835 reviews)