--- title: C2CRM Reviews meta_title: 'C2CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 73 reviews by the users' company size, role or industry to find out how C2CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 73 scale: '5' date_modified: '2026-06-17' parent_category: name: Sales Tools url: https://www.g2.com/categories/sales-tools --- # C2CRM Reviews **Vendor:** Clear C2, Inc. **Category:** [CRM Software](https://www.g2.com/categories/crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 73 ## About C2CRM Clear C2 is a 30-year-old, privately-owned CRM software development company, based in Dallas, TX. Our CRM solution, C2CRM, is robust yet easy to use. Built for companies of all industries and sizes (10-user minimum). A customizable enterprise CRM that will drive sales, manage customer relationships, and automate marketing while streamlining internal processes. Affordable, flexible pricing, and feature-rich. ## C2CRM Pros & Cons **What users like:** - Users value the **customizability** of C2CRM, allowing tailored adaptations that enhance business processes and workflow efficiency. (5 reviews) - Users highlight the **ease of use** of C2CRM, making data management and operations effortless and efficient. (5 reviews) - Users value the **easy customization** of C2CRM, which adapts seamlessly to their unique business processes. (5 reviews) - Users value the **responsive customer support** of C2CRM, enhancing their overall experience and efficiency in managing relationships. (4 reviews) - Users value the **customization options** of C2CRM, tailoring the system perfectly to their unique business needs. (4 reviews) - Users value the **customization options** of C2CRM, enhancing functionality and ensuring a tailored experience for their needs. (4 reviews) - Users find C2CRM to be **extremely helpful** , supporting lead generation and enhancing daily tasks for successful outcomes. (4 reviews) - Affordable (2 reviews) - Easy Implementation (2 reviews) - Easy Tracking (2 reviews) **What users dislike:** - Users find the **learning curve steep** , making C2CRM challenging for beginners and complicating their experience. (3 reviews) - Users feel that C2CRM has **outdated interface and limited customization** , needing improvements in reporting and modern integrations. (2 reviews) - Users find C2CRM **not intuitive** , often requiring manual work and posing challenges for beginners in navigation. (2 reviews) - Users find C2CRM **not user-friendly** , especially for beginners, requiring manual effort and lacking mobile support. (2 reviews) - Users note **poor customer support** that needs improvement for a better overall experience with C2CRM. (2 reviews) - Users note the **frequent changes** in C2CRM can complicate integration with Outlook and the C2 Calendar. (1 reviews) - Users experience occasional **connectivity issues** when disconnected from VPN, though such glitches are infrequent. (1 reviews) - Data Entry (1 reviews) - Users find the **difficulty of use** challenging, especially for beginners lacking prior experience with the product. (1 reviews) - Incomplete Information (1 reviews) ## C2CRM Reviews ### 1. A very clean, intuitive interface, easy to navigate **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about C2CRM?** Very functional dashboard with solid view of sales funnel, contacts, and interaction timeline storage via each communication channel. A good data collection and retrieval process. Very simply model to get up and running, good clarity in 'what you're getting' and very fair pricing structure(s). **What do you dislike about C2CRM?** There may be customization limitations, possibly around ability to change fields or certain workflows. Not to say change request cannot happen, but customization may be required as opposed to a range of value-add plug and play feature sets **What problems is C2CRM solving and how is that benefiting you?** Keeping track of the customers we deal with. Fields provide an updated view on intel around customer/leads communication but also products and corresponding product micro services we're trying to sell - as well as what has been purchased by each customer. This helps to better understand both our customers and potential customers, and what and where their interest resides with our product line ### 2. Adapting to new software over Salesforce **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about C2CRM?** New account additions are simple and straight forward. Has been tailored to our specific needs. Still in early stages of mapping and working within account record fields. **What do you dislike about C2CRM?** Somewhat difficult to find accounts if not spelled correctly. Also difficultly at times of finding past notes and adding new Contacts. It may be how I am submitting notes. Also lag time of notes being saved in account file. **Recommendations to others considering C2CRM:** Keep practicing and experimenting. Need to get used to specifics and you will make some mistakes. **What problems is C2CRM solving and how is that benefiting you?** Tracking and history. Everything in one place. Because we started new after a download of Salesforce there is clean up that takes time. ### 3. Great CRM and even better customer service! **Rating:** 4.5/5.0 stars **Reviewed by:** Justin T. | Graphic Designer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 24, 2019 **What do you like best about C2CRM?** In the past decade, I've worked with pretty much every CRM - and C2 has clear (no pun intended) advantages over most of them. The interface is really nice looking and easy to navigate. The onboarding and training process was a breeze, and their team was very accommodating to our schedules and questions. **What do you dislike about C2CRM?** The only problems I've run into so far were small things - For example, I'd like to be able to select delete multiple dashboards at once. It's a minor inconvenience. **What problems is C2CRM solving and how is that benefiting you?** We were able to cut several steps out of a process that a part of our team has to do multiple times a day. This results in an increase in productivity, which allows us to handle customer questions and concerns much faster. ### 4. This CRM Vendor "Gets IT" **Rating:** 5.0/5.0 stars **Reviewed by:** Jeremy C. | Sales Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 24, 2019 **What do you like best about C2CRM?** c2crm provides each user there own crm experience by allowing unlimited dashboards and widgets with exactly the data I need to do business. The tech support I receive is always 5 star for even the simple stuff. I have used Salesforce, Zoho and HubSpot and this CRM UI is easy to master and does not require a "masters degree" in order to navigate. Less overall mouse drag rate witch means I move faster through my environment allowing me to complete tasks and retrieve essential information every time I log in. **What do you dislike about C2CRM?** I wish the powers that be found C2 long ago. So much time and energy was spent working with the "brand names" who seemed like understanding how we do business was less important then how their CRM was supposed to show us how to reinvent the wheel!?!? **Recommendations to others considering C2CRM:** Our first reaction to moving off the brand name was our concern another vendor could actually deliver what we needed. After extensive searching we found C2 and learned very quickly they really cared about how we used software. Their approach to learning our business was key as it relates to the effectiveness of the CRM **What problems is C2CRM solving and how is that benefiting you?** So far after 8 months we have increased sales revenue by 24%. We have seen a vast improvement in the marketing response of new leads and current clients are finally getting the attention they have paid for because C2 has organized our activity's and have kept our sales reps honest when it comes to using the CRM. C2 has a case management tool that leverages the knowledge-base/AI component to quickly solve issues and points the right people in the right direction. We are keeping our clients happy and our team is enjoying the feeling of solving problems for their customers. ### 5. Vice President **Rating:** 5.0/5.0 stars **Reviewed by:** Howard B. | Vice President Sales, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2019 **What do you like best about C2CRM?** C2CRM is intuitive and straightforward unlike many CRMs in this space. **What do you dislike about C2CRM?** Past dislikes have been timely resolved via C2's roadmap and enhancements. **Recommendations to others considering C2CRM:** This company is easy to work with and delivers on their commitments. **What problems is C2CRM solving and how is that benefiting you?** Collaboration between departments is the biggest benefit to my organization. ### 6. Absolutely the best CRM I have ever used!! **Rating:** 5.0/5.0 stars **Reviewed by:** Christopher R. | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2019 **What do you like best about C2CRM?** C2CRM, has changed the way we do business, by Uniting all of our teams. From Marketing, Sales, and Customer Service. The implementation was way easier and faster than we had EVER EXPECTED. I am truly amazed at the capabilities that it has. I wished I could shout from the mountain top to let everyone know that C2CRM is SIMPLY THE BEST!! **What do you dislike about C2CRM?** I have nothing bad to say, if I see something that I need or if something is not working, Clear C2's team handles it right then. Great customer service. **Recommendations to others considering C2CRM:** I recommend you know where you are headed as Clear C2 will take you there. Ask their experts and they will guide you thru the whole process.Even if it is just an Idea, ask and they will help. **What problems is C2CRM solving and how is that benefiting you?** We have eliminated costly marketing software like Constant Contact, because C2CRM does the same thing. It has changed the way we do business. ### 7. C2 SCA Promotions Review **Rating:** 4.0/5.0 stars **Reviewed by:** Jenny W. | Receptionist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2019 **What do you like best about C2CRM?** All company and client information is easily accessible with note fields and reminders. Excellent training from Chris Owen who is always available to help and answer questions. **What do you dislike about C2CRM?** During quick find words disappear if clicked on **What problems is C2CRM solving and how is that benefiting you?** Activity reminders/follow-up help keep up communication with multiple clients. Query builder has many options for multiple searches. ### 8. Amazing CRM Product and Amazing People **Rating:** 5.0/5.0 stars **Reviewed by:** Kerrie G. | Sr. Sales Executive (23yrs), Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2019 **What do you like best about C2CRM?** We love the latest changes to C2-Super Easy to Use. Dashboards make managing my day so simple with only having to go to one screen to access everything I need. **What do you dislike about C2CRM?** The older versions weren't as customizable as the new release, but since we've updated I don't think I've had any issues. **What problems is C2CRM solving and how is that benefiting you?** C2 keeps me organized. And when I have something unexpected come up, like sending out a quote or checking on an order for a customer, it's super fast and easy to get things done. Even my customers are impressed with my response time. ### 9. C2 is Great! **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica K. | HRIS Manager, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about C2CRM?** The C2 tool started out as a ticketing tool for our HR systems department years ago, but has been flexible enough to grow as we grow. C2 is now the tool we use for HR systems, Payroll, Accounts Payable, and our Talent Management team. C2 helps us manage requests from all across our organization, and never shies away from the challenges that we bring. The customer service, support, and creative partnership is also top notch! **What do you dislike about C2CRM?** We are a VERY self sufficient organization, so having to rely on C2 service to execute some of our needs can slow us down, however as mentioned above, their service is always fast and friendly. **What problems is C2CRM solving and how is that benefiting you?** C2 provides a centralized repository for all of our HR requests. It provides notifications as the requests moves through the process and when it is complete. C2 provides reporting and metrics that allow us to manage our customer relationships and measure our efficiency. The tool really is great and serves many purposes for our team. ### 10. I have worked with two different versions of this product daily in the last 6 years. **Rating:** 5.0/5.0 stars **Reviewed by:** Marcia B. | HRIS Analyst III, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about C2CRM?** Our company has over 30 users and this system is one in which we have the least number of problems. Typically if we have an issue with this tool, it is due to our network. Anytime we do need assistance from customer support, the issue is resolved quickly. C2 customer support is on top of everything we send in. If they can't resolve it right away, they will let us know when we can expect resolution. **What do you dislike about C2CRM?** Sometimes our tickets will lock up because a user has sent in an image in the body of the email. Occasionally, we will have to have C2 support close these corrupt tickets. It would be nice if the system could support images that are in the body and not just an attachment. **What problems is C2CRM solving and how is that benefiting you?** C2 allows our HR & Payroll groups to keep track of their work in one tool. Managers can monitor work load and progress as well. We also have the ability to go back and pull data when it is requested by employees in the organization or audit teams. The reports and queries also allow us to quickly locate history on an employee/payroll transaction. In addition, it keeps everything in one place so we can easily back up other team members or share ticket boxes when necessary. ### 11. Using C2CRM for customer and project tracking and for managing quotations association with projects. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mechanical or Industrial Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** March 06, 2019 **What do you like best about C2CRM?** We use C2CRM as both a CRM tool and a quotation tool for our customer. While the software is very capable out of the box, we did a series of customization to make it better suited for our company. We use the tool thru 3 facilitys and as a way of working with our external partners is Asia. The C2 team was understanding of the changes that we needed to make and also suggest best practice based on their past experiences and in-depth knowledge of the tool. **What do you dislike about C2CRM?** It would be nice to have the ability to customize reports without having to have them customer written. Other tools that I have used in the path, you can manage a report by first selecting the type of report and then by selecting the fields that you might need from different parts of the software. You can always ask for a custom report to be written, but it is hard to ask for customized reports for something that is a one off or infrequently used. **What problems is C2CRM solving and how is that benefiting you?** The company uses C2 to maintain a database of all current and past customer that we have worked with. We use a customized feature of Opportunities to manage all the quotations for a specific program in one location so that we can review history, understand past volumes. We have reports that we can use to see how long a quotation is taking from start to finish, help to identify bottlenecks in the process and track our win/loss ratio. ### 12. Provides complete, concise picture of our customers and the tools needed to keep in touch with them. **Rating:** 5.0/5.0 stars **Reviewed by:** Jill B. | IT Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2019 **What do you like best about C2CRM?** Working with the C2CRM team, we were able to quickly create a custom license tracking and secure software distribution system. We use the Form Letter, Communication & Workflow features included with C2 to automate responses to registration and support requests. In the 4 years since implementing C2CRM, the times we have had to call for support/training, they were very responsive, pleasant to work with and resolved items quickly. **What do you dislike about C2CRM?** Not sure that there is anything that we dislike. It just works like we need it to. **What problems is C2CRM solving and how is that benefiting you?** We are a small, distributed company with a rather complex business model of both consulting and software development. Before implementing C2CRM, it was extremely time consuming to access customer information from disparate systems to pull together a complete picture of our customer base. Using C2CRM, we can effectively track activity and send streamlined communications to customers from both sides of the company. ### 13. Very user friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2019 **What do you like best about C2CRM?** It is more helpful when it comes to organizing the client's file. In fact, this will help you be systematic and exercise proper time management **What do you dislike about C2CRM?** Always make sure that there will be a 24/7 support that can contact anytime. This will be easier for the users to have knowledge when it comes to navigation **Recommendations to others considering C2CRM:** Make sure to take time on planning, checking, and testing the software before going live **What problems is C2CRM solving and how is that benefiting you?** This is another innovation of paperless works ### 14. Marketing Manager **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan J. | Distribution & Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2019 **What do you like best about C2CRM?** The flexibility and communication from the staff at c2. Whenever there is an issue or a business need I feel confident that C2 has a solution. **What do you dislike about C2CRM?** Years ago I was promised a Texas Rangers hat, I never received it. But it is ok, it has only been 10 years. **What problems is C2CRM solving and how is that benefiting you?** We have been able to use C2 for many different reports, forecasting, quoting, and marketing email blasts. ### 15. Best CRM in the industry **Rating:** 5.0/5.0 stars **Reviewed by:** Clark L. | Inside Sales and Support Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about C2CRM?** Working with C2 to come up with creative solutions to creative needs. **What do you dislike about C2CRM?** Honestly, nothing comes to mind. Big fan for many years. **Recommendations to others considering C2CRM:** Will make a positive impact on your management of customers. **What problems is C2CRM solving and how is that benefiting you?** Project Management. Special offers. Survey eCasts. ### 16. C2CRM makes my job easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2019 **What do you like best about C2CRM?** C2 is so easy to use. It organizes my day from contact details to sales and marketing. **What do you dislike about C2CRM?** I would like the ability to to import my own contacts instead of asking our internal admin...but that may be how our security is set up. **What problems is C2CRM solving and how is that benefiting you?** We have workflows set up to make sure our biz processes are all automated. So I always have real-time info (in the office or in the field on my cell). It also reminds me if/when I haven't communicated with a key customer in a certain amount of time. I am also able to personalize emails and track who reads them and if they click a link! That's super cool. ### 17. It is our "Killer" App **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Mid-Market (51-1000 emp.) **Reviewed Date:** January 10, 2019 **What do you like best about C2CRM?** Ease of use. Support I receive and the ease of which I can customize the software to meet my company's needs. **What do you dislike about C2CRM?** Not much. I have been a long time satisfied customer. **Recommendations to others considering C2CRM:** This company offers the best support I have ever received across all vendors I work with. It is a true partnership. 5 stars! **What problems is C2CRM solving and how is that benefiting you?** Sales Project Management, Marketing, Call Center Tech Support and other workflow processes. ### 18. Our CC2 Development Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about C2CRM?** The CC2 development team have been very professional, have a can-do attitude under difficult conditions, and consistently go above and beyond to deliver on time. The work CC2 has provide for us has been highly custom, and allowed us to easily respond to changing business needs. **What do you dislike about C2CRM?** Our team hasn't had any issues. I don't have any complaints with the quaility of work CC2 has provided our team. **What problems is C2CRM solving and how is that benefiting you?** CC2 primarily builds the front end for our business application, however, CC2 has been flexible to provide additional services when requested. The application will serve approx 300-400 users involved in network troubleshooting and serves as a single pane of glass integrating multiple systems into a single UI. This reduces swivel chair and handle time for our employees. As a result te operating expense for our company has been reduced. ### 19. CRCRM is great product **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about C2CRM?** CRCRM helps us keep current customer information in one spot, easily accessible to all users. The package allows us to tailor the displays and processes to match our unique requirements. C2 support is excellent - very responsive and they make sure your questions are fully answered. **What do you dislike about C2CRM?** C2CRM is very flexible and can be tailored. Sometimes we find we've gone too far. **What problems is C2CRM solving and how is that benefiting you?** C2CRM allows our sales, marketing and customer service staff to be fully up to date on all aspects of our customer experience. They share the latest information and use it to increase sales and improve service ### 20. Great partner! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 17, 2019 **What do you like best about C2CRM?** Clear C2's industry knowledge and ability to design / develop solutions for our large network organizations. These solutions were developed with re-usability in mind, which is key when expanding to other work groups. **What do you dislike about C2CRM?** There was nothing from my experience that I did not like regarding my experience with Clear C2, as they were always eager to work with us. Even if something did not go as planned, they quickly came up with solutions to any problems. **What problems is C2CRM solving and how is that benefiting you?** Network Operations teams needed to visualize and consolidate all their work into one application. Utilizing Clear C2 as a partner developing "SPOG" (Single Pane of Glass) applications, has greatly reduced the "swivel chair" and length of time to troubleshoot network problems. ### 21. C2 - Great Experience & Pleasure doing business with **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Enterprise (> 1000 emp.) **Reviewed Date:** January 22, 2019 **What do you like best about C2CRM?** The best thing about C2 is their people. The willingness to go above and beyond is fantastic. It is almost like an extension of our workforce without being employees. **What do you dislike about C2CRM?** I don't have much to dislike about C2. If there is one thing is possibly having more resources to throw at projects. Sometimes it feels there is a resource being shared throughout multiple projects. **What problems is C2CRM solving and how is that benefiting you?** C2 has helped us with multiple SPOG (Single Pane Of Glass) applications we have developed utilizing REACT. They're knowledge in this area has been extremely important in order for our organization to achieve our goals. ### 22. Great Product can be software or hardware **Rating:** 4.5/5.0 stars **Reviewed by:** Joscelyn M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2019 **What do you like best about C2CRM?** It's 100 percent web-based. It automates workflow. It has two mail. **What do you dislike about C2CRM?** There is nothing I dislike about this product. **Recommendations to others considering C2CRM:** It is reliable. It's a great product for your company. **What problems is C2CRM solving and how is that benefiting you?** It integrates with back office applications. ### 23. Great support team **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** January 18, 2019 **What do you like best about C2CRM?** C2's ability to custom the application to my requirements. **What do you dislike about C2CRM?** Latest version doesn't have the admin features programmed yet. **What problems is C2CRM solving and how is that benefiting you?** Organizing data better. Entering all information into one spot and analyzing the data with reports. ## C2CRM Discussions - [What Industries do you focus on?](https://www.g2.com/discussions/industry-coverage) - 2 comments, 1 upvote - [What Mobile Devices does C2CRM Support?](https://www.g2.com/discussions/mobile-support-41f724e4-7965-45e8-86ad-66f30890cd10) - 1 comment, 1 upvote - [Which ERP Systems do you Integrate with?](https://www.g2.com/discussions/c2crm-erp-integrations) - 1 comment, 1 upvote - [Does C2CRM Integrate with Outlook?](https://www.g2.com/discussions/ms-outlook-exchange-integration) - 1 comment, 1 upvote - [What is C2CRM used for?](https://www.g2.com/discussions/what-is-c2crm-used-for) - 1 comment - [View C2CRM pricing details and edition comparison](https://www.g2.com/products/c2crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-06-18+16%3A32%3A38+-0500&secure%5Bsession_id%5D=447c7e13-93d6-45e0-8e9b-400f4837fce0&secure%5Btoken%5D=191023812cefc1d774c6b7624c98170d804f33612f422c7825a658705124f5e7&format=llm_user) ## C2CRM Integrations - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) ## C2CRM Features **Sales Force Automation** - Contact & Account Management - Partner Relationship Mgmt. (PRM) - Opportunity & Pipeline Mgmt. - Task / Activity Management - Territory & Quota Management - Desktop Integration - Product & Price List Management - Quote & Order Management - Customer Contract Management **Marketing Automation** - Email Marketing - Campaign Management - Lead Management - Marketing ROI Analytics **Ticket and Case Management** - Ticket creation user experience - Ticket response user experience - Workflow - Response Automation - SLA Management - Attachments/Screencasts - Ticket Collaboration - Customer and Contacts Database **Customization** - Custom Fields - Conditional Logic - Multi-page Forms - Design **Customer Support** - Case Management - Customer Support Portal - Knowledge Base - Call Center Features - Support Analytics **Additional Functionality** - Embedded Forms - Notifications - Payments - Mobile Forms **Generative AI** - AI Text Generation **Reporting & Analytics** - Reporting - Dashboards - Forecasting **Agentic AI - Help Desk** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Mobile & Social** - Social Collaboration Features - Mobile User Support **Platform** - Customization - Workflow Capability - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Document & Content Mgmt. - Performance and Reliability - Output Document Generation **Communication Channels** - Customer Portal - Email to Case - Chat/Live Support - Voice **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications **Generative AI** - AI Text Generation **Agentic AI - CRM** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Integration - Reporting - Dashboards ## Top C2CRM Alternatives - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - 4.4/5.0 (24,643 reviews) - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews) - 4.4/5.0 (13,244 reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) - 4.1/5.0 (2,825 reviews)