BuyerDeck Reviews & Product Details

Its allows me to keep the entire internal team and customers I am engaging with up to date on projects and the timeline to closure and implementation. It makes taking the next step for the team or the customer clearly apparent, while giving everyone access to the data, tools, documents, and other resources we assigned to the project. Review collected by and hosted on G2.com.

That more people haven't used the platform. That's really it. The product itself is outstanding and works very well. I also like the fact that people who are used to living out of their mailbox take to using it so quickly because of the user interface as well as the email alerts to their primary inbox. Review collected by and hosted on G2.com.

Personalize the experience for your prospect without spending too much time customizing each interaction Review collected by and hosted on G2.com.

Timeline feature is a project management tease. Would be much better if it had actual project management methodology behind it, like predecessors for each task to flow date changes. Review collected by and hosted on G2.com.

Ability to get analytics on the usage of the content that has been uploaded to BuyerDeck. I get notifications in my email that helps me understand the engagement level of the customers that I am sharing content with. When a customer is heavily engaged it tells me that the the velocity of the sales cycle needs to be sped up and we should continue to engage with the customer heavily. Conversely, its great for qualification because if the customer is not engaged with the content then regardless of what they say on the phone call this is not an engaged customer. Review collected by and hosted on G2.com.

Searching for content can be challenging sometimes. If there is a lot of content available the search doesn't always come up with the right set of content right away even though I am using keywords from the title of the content. Review collected by and hosted on G2.com.

The ability to link internal employees & the prospects/ customers plus allows for the ease of the customers to add their colleagues into this portal to view content and will record and notify me the user of this activity. Review collected by and hosted on G2.com.

I would like better integration into other technologies. This may exist but I have yet to dabble around with it in those regards. Review collected by and hosted on G2.com.

I like the fact that it allows my account executive team to drive the sale in a structured digital format. Review collected by and hosted on G2.com.

Not really a dislike, but would like more opportunities for webinars for new product releases so that 1. my team can get up to speed and implement the change and I think it would be a great opportunity for you guys to invite new prospects. Review collected by and hosted on G2.com.

BuyerDeck makes it easy to quickly share content, gather relevant materials or supporting documents, and engage with your prospects. It removes manual processes to help sales reps automate their follow up, quickly tailor messaging, and see what is relevant or impactful to their buyers. It saves so much time allowing for instant follow up on calls/meetings, and makes it easy to keep buyers engaged throughout a sales cycle. Also fantastic for getting more stakeholders engaged at companies and mapping out the org chart. Review collected by and hosted on G2.com.

I'm sure they're on the roadmap, but more integrations to marketing, CRM, and tools like LInkedIn would be great additions to the solution. Review collected by and hosted on G2.com.

We love that we can align our sales process to the content and needs of our customers as well as keep all the information in one place. It gives our customers and team members complete visibility into what has happened and what next steps are for our prospects/customers as they engage with us. It also allows our product team to understand the content that is getting used and what is useful for our prospects/customers. Review collected by and hosted on G2.com.

I would like continued integration with CRM solutions like Salesforce, Dynamics, etc. Review collected by and hosted on G2.com.

I like that I can upload content to one portal for my clients instead of sending an email bogged down with attachments. I also like that I can pick and choose what I send to each client and really craft the experience. Review collected by and hosted on G2.com.

I wish the name was not "BuyerDeck" because prospects who are not already sold on the project can sometimes be hesitant to open something called BUYERdeck- they haven't decided to BUY yet. It requires additional explanation for some early in the process. Review collected by and hosted on G2.com.

I like that I can access corporate assets or upload new assets. It is easy to share content with potential clients who want to review information and for them to share content with others in their organization. It keeps me from searching for content and emailing it. It allows me to organize content based on client profile and maturity of sales cycle. Review collected by and hosted on G2.com.

I dislike that the URL has the word "BuyerDeck" in it. I would prefer that my customer does not think I refer to him as a "Buyer" but rather that I am offering him information .

I do not like the Invite process .

I don't think that the way the content is organized that it compels them to continue reading. Most of my clients only spend a few minutes reading.

You can not download content to read later. Review collected by and hosted on G2.com.

Several things are great about Buyerdeck:

1--Central repository of content, ideally updated by your company's admin so that all of the content, webinar links, whitepapers, etc are the latest and greatest...no more fording through garbage on Box or your hard drive to find what should be shared

2--Passive type communication with Buyers--you can add/comment/change content on the fly and then see if the prospect is consuming it--prospects are busy enough and prefer to learn on their own time so this gives a good "pulse" of the progress of deals while being minimally invasive

3--Inviting team members to collaborate--one place where all people from execs, engineering, sales, and marketing can go to both view and contribute to the communications in a deal

4--Timeline function--this is a great tool when qualifying as well as keeping both sides of a transaction honest; the timeline assigns specific things to each party to keep a deal moving in the necessary pace and keep from stagnating. The prospects can change or comment on anything if they disagree, so it becomes much more collaborative Review collected by and hosted on G2.com.

Not much really--I have been using this software since it was in pre-beta stage and it's incredible to see how much progress they have made. Gerald and his team are very open to suggestions and they are constantly asking customers how to improve the experience. One thing that could help is when pulling contacts from Salesforce into the Buyerdeck record if the user was able to select specific contacts--we have a lot of garbage in our CRM that pulls over sometimes but that is the only thing I would change. Review collected by and hosted on G2.com.