The positive experience we've had as a team. The best thing about our experience was our project manager, Tamer. He has been amazing! Our business is very unique to the region and absolutely nothing around like it. Tamer understood the project from the outset and has made valuable and insightful contributions throughout the development of the website. At each weekly meeting, he has taken us through developments from the previous week and addressed our questions promptly and with clarity. He has been open to constructive criticism and has been eager to understand our specific concerns and requirements in order to make the website a positive experience for both its users and its administrators. Tamer has become a valuable part of the team and it’s been a pleasure working with him. Review collected by and hosted on G2.com.
This is not a dislike but an observation. It took the design team alittle longer than expected to come up with an "out of box" design, but we got there in the end. Review collected by and hosted on G2.com.
62 out of 63 Total Reviews for Builder.ai
Overall Review Sentiment for Builder.ai
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nothing whatsoever, all promise. What we got was incomplete, riddled with issues, and completely unusable that took well over a year to produce. Even independent auditors called it one of the worst products they’ve ever reviewed. It was clear Builder.ai either lacks the expertise to deliver or simply doesn’t care about their customers. Review collected by and hosted on G2.com.
Despite countless attempts to address the issues, Builder.ai ignored my concerns and deflected responsibility at every turn. They are unresponsive, evasive, and unwilling to acknowledge their failures.
Their incompetence has cost me significant time, money and resources. The incomplete product they struggled to deliver was so bad that I couldn’t use it, and they’ve refused to refund the money we paid in good faith. Their actions have had a devastating impact on my business.
Builder.ai has tried to justify their failures by referencing irrelevant contractual clauses, which is just another way of avoiding responsibility. It’s insulting to think they believe this is acceptable. All the positive reviews posted here are fake and created by employee's...there is a long line of unhappy customers who are taking legal action against Builder.
They owe us a full refund of £70,000 which we have continued to chase and they have chosen to ignore and they struggle to refute. Review collected by and hosted on G2.com.
So the best part comes into the action, as we are approaching towards end of our project My Productolgist "Mr Vijay Yadav", had sorted down all for me, hats off to dedication and hard work, assembled all the lagging parts and get them sorted in the given timeline, I am happy and Satisfied with the quality of work. Review collected by and hosted on G2.com.
i dont have any dislikes for now. through out the journey, Review collected by and hosted on G2.com.
I had a great experience with the company builder, thanks to Huda's outstanding support. She kept me updated throughout the process, which was a relief given my previous bad experiences with communication with other companies.
Mr. Ashraf, the project manager, also played a key role. He understood our vision perfectly and was always available for discussions, making everything run smoothly. Overall, their teamwork made this project a positive experience, and I highly recommend them! Review collected by and hosted on G2.com.
The user interface of their platform is incredibly intuitive, making it easy to develop a tech product even for those without a tech background. The clean design and user-friendly navigation allow anyone to grasp the tools and features quickly. Helpful tutorials and drag-and-drop functionality simplify the development process, empowering users to bring their ideas to life without feeling overwhelmed. It's a game changer for non-tech founders! Review collected by and hosted on G2.com.
The team is experienced and provides support. The builder dashboard is easy to use and tracks the status of the project. The weekly meeting happens regularly and the quality of releases is good. Builder chat enables us to connect with the team effortlessly. The Project managers Yuvraj and Zahid are cooperative and communicate proactively. Review collected by and hosted on G2.com.
As the designs are given by us some doubts need to be clarified. The timeline of the project can be improved. Review collected by and hosted on G2.com.
The process throughout was vey easy with builder.ai Review collected by and hosted on G2.com.
There were miscommunication here and there through the process but I believe it is understandable and nothing compared to what builder.ai has done for us. Review collected by and hosted on G2.com.
The thing I like best about Builder AI has been the excellent team they have. My producologost Joost has been like having a technical cofounder throughout the build. Going above and beyond to ensure the project is a success both technically and commercially. Communication is the cornerstone of any successful partnership, and Joost has excelled in this aspect. He has been proactive in keeping me informed throughout the entire process, promptly addressing any concerns or queries I have had. Review collected by and hosted on G2.com.
my experience with Builder AI has been overwhelmingly positive, they have been transparent and communicative throughout the process, ensuring that any delays were minimal and well-managed. I can't pinpoint anything I specifically 'disliked'. Review collected by and hosted on G2.com.
Great ALM overall. Very communicative. Great price for the product we've received. I like how everything is managed. Review collected by and hosted on G2.com.
Too many changes in our productologist. Builder Home is a little clunky. Our zoom (or whatever builder uses) always asks me for my name and email and thats annoying. Review collected by and hosted on G2.com.
The UI of what was shipped was good (not great). i.e. the Figmas Review collected by and hosted on G2.com.
The project with Builder.ai was a disaster through and through.
They work in a waterfall method with Project Managers serving as gatekeepers, preventing you from having access to any developer to iterate faster. You didn't hear from the team for days and suddenly they requested last-minute information without any explanation and if you didn't send them within 1-2 days, they would delay project delivery for 1-2 weeks and would say it was the client's fault. Our project was delayed by more than 4 months due entirely to Builder's lack of professionalism and organization. The code they shipped was not tested at all and they took weeks to correct bugs.
The internal tools Builder.ai has do not work. Their AI agent constantly sends you random emails, it's extremely hard to find any information on the platform and everything seems to be built to increase bureaucracy and to protect Builder.ai from liability from their terrible results.
The Finance team is particularly chaotic. We were charged wrongly multiple times, spent weeks chasing invoices and had to scale up to the CFO level to get an invoice that matched the payments we did.
We eventually had to cancel the project, because of the multiple delays and we could not use any of the code developed. We asked Builder.ai to refund us for the features they hadn't started working on but they refused.
It was an absolute disaster and I would strongly advise everyone against working with Builder.ai. Review collected by and hosted on G2.com.
Team work, management skills, dedication Review collected by and hosted on G2.com.
e-commerce web portal should meets the unlimited access in every aspect as required to do the business. Review collected by and hosted on G2.com.
