BrowserStack Reviews (3,189)

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BrowserStack Reviews (3,189)

View 2 Video Reviews
4.4
3,189 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise BrowserStack for its ease of use and real device access, which simplifies cross-browser and cross-device testing without the need for physical hardware. The platform's intuitive interface and quick setup allow teams to efficiently validate applications across various environments. However, some users note that performance can be slow during peak usage, which may impact testing speed.

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AK
Associate Technical Consultant
Enterprise (> 1000 emp.)
"Seamless Cross-Browser Testing with Room for Performance Improvement"
What do you like best about BrowserStack?

I use BrowserStack for cross-browser testing and low-code automation. I appreciate the flexibility of choosing the exact browser and device versions to replicate issues on the exact device, which is very helpful. The all-in-one dashboard for Percy provides a good UX and a good number of devices are available. I find local testing seamless since no VPN setup is required, making integration easy. It saves lots of time and effort in development and testing. The initial setup was very easy with no hassle at all. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The responsiveness of Android/iOS devices as the scroll is very laggy and unresponsive. Makes it difficult to navigate. Review collected by and hosted on G2.com.

Rohan K.
RK
Manual Tester
Information Technology and Services
Enterprise (> 1000 emp.)
"Fast, Simple, and Smooth Cross-Device Testing with BrowserStack"
What do you like best about BrowserStack?

BrowserStack is easy to use and makes my daily testing work smooth. As a manual tester, I use it every day to test apps on different devices, and it works well. Launching apps, installing builds, device response, UI performance, and switching devices all work smoothly. Device availability is also good. It is easy to implement and integrate with our testing process. If any issue happens, the support team is helpful and responds quickly. Compared to Kobiton, BrowserStack feels faster and simpler to use, which saves time and makes testing more efficient. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

One thing I dislike about BrowserStack is that when testing on multiple devices, if the internet gets interrupted or disconnected during execution, the device may freeze. After reconnecting, the device usually goes into loading, and only in rare cases it reconnects, that too sometimes only one device. Most of the time it disconnects after a few minutes of loading. Then we have to take the devices again and start the whole setup from the beginning, which takes extra time during testing. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
IN
Mid-Market (51-1000 emp.)
"BrowserStack: Industry-Standard Real Device Testing with Seamless CI/CD Integrations"
What do you like best about BrowserStack?

Browser Stack is widely considered the industry standard for cloud-based testing, primarily because it provides instant access to over 30,000 real mobile devices and browser combinations. Reviewers frequently praise its ability to catch "real-world" bugs that emulators often miss, making it an essential tool for ensuring cross-browser compatibility and a seamless user experience. Its greatest strengths lie in its user-friendly interface and robust CI/CD integrations, which allow teams to automate their testing pipelines with minimal setup. By enabling parallel test execution, it significantly slashes testing cycles, helping developers ship code faster without the massive overhead of maintaining an in-house hardware lab. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The most common complaint is latency. Because you are streaming a remote device, there can be a noticeable "lag" between your click and the screen responding. This makes manual testing feel sluggish and can cause automated tests to time out or fail randomly if the connection dips. Review collected by and hosted on G2.com.

Devendra  S.
DS
Associate Quality Assurance Engineer
Mid-Market (51-1000 emp.)
"Effortless Cross-Platform Testing with Seamless Setup"
What do you like best about BrowserStack?

I use BrowserStack for cross-browser and cross-platform testing. I really like the emulator part of BrowserStack. The sensitivity feature and viewport change features are particularly helpful, as I need to test multiple applications and websites on different devices and viewports. These features really help me test my applications on various platforms. The initial setup of BrowserStack is very easy: just login and choose the desired platform and device. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

The mobile compatibility, like if I want to test an application as an emergency and I don't have access to a laptop, then I should also be able to test applications on mobile devices on BrowserStack simply by logging into the platform on a browser. There's a dependency on laptops that I'd like to be eliminated. Review collected by and hosted on G2.com.

GK
Teaching Assistant
Small-Business (50 or fewer emp.)
"BrowserStack Makes Reliable Cross-Browser Testing Fast and Infrastructure-Free"
What do you like best about BrowserStack?

What I like most about BrowserStack is how easy it makes cross-browser testing without needing to maintain any local infrastructure. As a TA working on projects at the University of Limerick, I often need to check how my web applications behave across different browsers and operating systems. With BrowserStack, I can quickly run my automated tests on Chrome, Firefox, Safari, and Edge on different OS versions without setting up multiple machines or virtual environments.

Another thing I appreciate is the reliability of the real device and browser environments. The tests run on actual browsers rather than emulators, which gives me more confidence in the results. I’ve been using it to test some of my work projects and also verify functionality on a few UL-related websites to see how they behave across different browser configurations.

The integration with common automation frameworks is also very helpful. I’ve been able to run automated tests using tools I’m already familiar with, and the dashboard makes it easy to view logs, screenshots, and debugging information when a test fails. Overall, it saves a lot of time and makes cross-browser testing much more practical, especially when working on multiple projects. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

For smaller teams working on different projects, the pricing of some advanced plans might feel a bit high if you need access to more parallel sessions or additional features. That said, for cross-browser testing on real environments without maintaining your own device lab, it still provides a lot of value overall. Review collected by and hosted on G2.com.

Honey D.
HD
Software Engineer
Mid-Market (51-1000 emp.)
"BrowserStack Makes Cross-Browser Testing Fast, Easy, and Reliable"
What do you like best about BrowserStack?

BrowserStack makes cross-browser and cross-device testing extremely easy without needing to maintain physical devices or complex virtual machine setups. The platform provides access to a wide range of real browsers and operating systems, which helps ensure that applications behave consistently across environments. The interface is intuitive, the setup is straightforward, and integrations with automation tools like Selenium and CI/CD pipelines work smoothly. It significantly speeds up debugging and improves confidence before releasing to production. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

While BrowserStack is very powerful, the platform can occasionally feel slower when running tests on remote devices compared to local environments. Session startup time and network latency can sometimes impact productivity when running many tests. Additionally, pricing can be relatively high for smaller teams, especially when scaling automation sessions. Review collected by and hosted on G2.com.

Shruthi R.
SR
Senior Quality Assurance Engineer
Information Technology and Services
Small-Business (50 or fewer emp.)
"Essential Tool for Cross-Device Ecommerce Testing"
What do you like best about BrowserStack?

I use BrowserStack for ecommerce app testing with multiple devices. It solves cross-device and cross-browser compatibility issues, reduces the need for maintaining physical devices, speeds up regression testing, and helps us identify UI and performance bugs at early stages across different OS and screen sizes. I really like the ease of use and access to network logs, which means we don't have to rely on developers to get network-enabled builds, allowing us to debug issues directly during testing. The initial setup was very easy since we had corporate one-time sign-in authentication. We're happy using BrowserStack, and I would rate it 8 out of 10 in terms of recommending it to a friend or colleague. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

It sometimes crashes or becomes very slow when network logs are enabled. Also, many of the devices don't have the option to enable network logs, which limits debugging capabilities. Review collected by and hosted on G2.com.

Bhargavi B.
BB
Sr SDET
Small-Business (50 or fewer emp.)
"Reliable and user-friendly cross-browser testing platform."
What do you like best about BrowserStack?

BrowserStack makes cross-browser and cross-device testing extremely easy without needing to maintain an internal device lab. The ability to test on real devices, with accurate versions of browsers and OS combinations, has saved our QA team a lot of setup and maintenance time. Its seamless integrations with CI/CD tools also help in automating test pipelines. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

Sometimes, real device sessions take a few seconds to load, and performance may be slightly laggy depending on the network. The pricing can be a little high for smaller teams, especially if you want access to all advanced features. Review collected by and hosted on G2.com.

LA
Principal Product Manager
Enterprise (> 1000 emp.)
"Great for Presenting Cross-Device Journeys in BrowserStack"
What do you like best about BrowserStack?

1) The range of devices and browsers available for testing. The journey is user friendly, simple and system works fast.

2) Accessibility scanning, easy to use was fast and I can test across browsers and devices this has been our main go to with European accessibility act and American disability acts coming in. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

1) I can't open in one go with two different browsers and devices on BrowserStack, for example - there are times I want to open apple and google (or Apple v Samsung) side by side to test the journey especially when presenting to stakeholders the journey.

2) As a new(ish) user who is only using Browserstack for a limited use case, I would like a tooltip or AI tool that will help me show in the tool the other uses I can use this system for. Review collected by and hosted on G2.com.

Prashant D.
PD
Senior Analyst
Small-Business (50 or fewer emp.)
"BrowserStack Makes Cross-Browser Testing Fast, Reliable, and Effortless"
What do you like best about BrowserStack?

What I like most about BrowserStack is how easy it makes testing across different browsers and devices without needing to manage physical devices. It saves a lot of time and helps quickly identify issues that only appear on specific environments. The platform is reliable, easy to use, and fits well into everyday development and QA workflows. Review collected by and hosted on G2.com.

What do you dislike about BrowserStack?

One thing I dislike about BrowserStack is that sometimes the sessions can feel a bit slow or laggy, especially when working with real devices. Also, there is less support for older devices so for an app developer its hard sometime to test. Also debugging through the remote environment can occasionally be less smooth compared to testing locally. Review collected by and hosted on G2.com.