I use BrowserStack for mobile manual and automation testing, web automation, and manual tests as well as a test management tool. I like the various availability of different devices, which is really helpful for my testing needs. The App Live and Web Live features provide various mobiles and operating systems, which are great for my testing requirements. It also helps me keep the automation reports and tasks in pace. Shifting to BrowserStack has helped us be more organized and test case driven, and we're able to display testing coverage to clients more effectively. Review collected by and hosted on G2.com.

The testcase creation and test run management can be improved. The creation of reports needs to be improved. Also, the test cases should be updated when an automation test run is also updated. A field for adding the test data could be helpful along with steps and results. There is some minor issue during testcase creation from Jira, where the selecting of folder is not persisting. The reports generated sometimes do not cover the automation index. Also, the dark theme needs to be introduced. In addition, multiple TC ID tagging has to be provided. The JIRA integration has some issues while logging defects from the automation report. Review collected by and hosted on G2.com.

I love BrowserStack for its ability to test multiple browsers for web applications. The feature that allows me to spin up every browser I could ever need is fantastic, especially when it connects to my local development environment so I don't have to publish the app to the web every time I need to test it. On MacOS, it's hard to install an older version of Safari, but with BrowserStack, I can easily test browsers on Windows using a virtual machine; it's easier and quicker. Being able to test different browser versions that can't be installed on my current machine, like historic Safari, is incredibly useful. Review collected by and hosted on G2.com.

The time to load a browser and the sometimes browsers can be a little bit slow or laggy. Review collected by and hosted on G2.com.

mainly use BrowserStack for writing and executing test cases, both functional and non functional. It helps me check whether the application is working properly across different browsers and devices.

I also use it to validate features, UI behavior and performance related scenarios. It is quite helpful when I need to ensure everything is working fine before deployment. Also I think there customer support is also very active. And easy to implementation such as you can easily upload the csv and it will convert it to test cases so basically Integration is easy. And I wanna increase the frequency to use it more often to write my test cases. Review collected by and hosted on G2.com.

the navigation sometimes feels confusing and all things look a bit congested, so it takes time to find the right options.

Because of that, using it is not always very smooth and can feel a little overwhelming at first. Review collected by and hosted on G2.com.

Access to more than 20000+ mobile devices for mobile app testing is one of the best feature I like Review collected by and hosted on G2.com.

Web view for test cases on single click sometimes make overwelming to work with test case especially if we have considerate amount of tests to manage. Had export issues where we dont have option to export specific fields like in TestRail. This seems important especially for reporting, since when we export all the test cases of a project (~10K+) we get a large file 25MB+ including all fields (ID, Scenarios, Steps etc) and it takes time to be downloaded from Browserstack.

In TestRail we had this option to select specific fields but it seems that this is not supported from Browserstack UI but only from API - if this is possible to be added later in UI Review collected by and hosted on G2.com.

1. Wide Range of Devices available for every category like Android, IOS & Windows Platform which makes it a very helpful tool to perform cross-browser, UI & Functional Testing.

2. Along with a good range of devices it also provides users an option to test on a particular version of OS for available devices which makes it very helpful to find version-specific bugs for cross-browser testing.

3. One of best feature I like the most is the change location feature: This feature makes geolocation testing much easier & helps to find our edge case bugs which are bound to happen in specific countries.

4. Additionally features like Dev tools make debugging much easier when we are working to debug something, especially on mobile devices.

5. Features like throttle speed & Able to customize resolution for desktops are also very helpful while performing UI testing & cross-browser testing.

6. It's a boon for MAC Book users since we can easily test our task on the Internet Explorer browser using BrowserStack. Review collected by and hosted on G2.com.

1. Sometimes it's very slow: When we load a mobile device due to some issue it gets stuck at the booting screen & we need to refresh the page to get it working. (Please note: it happens only sometimes and it's not a frequent issue).

2. More Models of different brands of Android Devices need to be added - Currently there are limited models of Android devices available which leads to the limited scope of testing for Android devices. Review collected by and hosted on G2.com.

BrowserStack is simply the most comprehensive testing infrastructure we've ever used. The sheer breadth of real devices, operating systems, and browser combinations available instantly is incredible. It has completely eliminated our need to maintain a costly and outdated internal device lab Review collected by and hosted on G2.com.

There are very few downsides, but occasionally, during peak hours, I've noticed a bit of latency when interacting with the real devices. The session startup times can sometimes take a little longer than expected when the platform is under heavy load. Additionally, while device availability is generally excellent, trying to access a highly specific, older device model during busy times can sometimes require a short wait. It’s a minor inconvenience in an otherwise stellar platform, but slight improvements to peak-hour performance and load times would make it perfect. Review collected by and hosted on G2.com.

I mainly use BrowserStack for testing websites across different browsers and real mobile devices during client projects. For example, while working on an e-commerce site, I used it to check how the layout behaves on Chrome, Safari, and Edge, as well as on iOS and Android devices.

It helps me catch issues like flexbox misalignment, spacing problems on smaller screens, and hover interactions that behave differently across browsers. I especially like the Live testing feature because I can quickly switch between devices without owning them physically.

Overall, it saves time and makes debugging much easier during development. Review collected by and hosted on G2.com.

One downside I’ve noticed is that the speed can sometimes be slow, especially during peak hours. Loading devices or switching sessions may take longer than expected, which can interrupt workflow slightly. Review collected by and hosted on G2.com.

I really appreciate how BrowserStack makes it easy to test browser compatibility across different devices without the need for us to own them. The ability to easily spin up real devices for any browser or device is fantastic. I find its simple UI makes testing with minimal effort a breeze. Testing with true devices is crucial for accuracy, which is better than using simulated browsers. Also, the initial setup was straightforward, and it was easy to add team members and guide them on how to use it. Review collected by and hosted on G2.com.

We had some trouble testing effectively in China due to overseas firewalls mainly making it difficult to determine if the cause was something we had with our application, if it was caused by the firewall in China, or something else. We worked through it but the experience could have been better. More clear guidance about the difference between testing in China vs other locations or maybe for any contract that has strict controls in its firewall would be helpful. Review collected by and hosted on G2.com.

What I like best about BrowserStack is how easy it is to use, even for someone who’s not deeply technical. The setup is quick, so the ease of implementation really stands out, you can start testing without spending much time on configuration. I also appreciate their customer support, whenever I had issues, the response was helpful and fairly quick.

And I use it quite frequently in my testing work, and it’s reliable across different browsers and devices. It also offers a good number of features without feeling overwhelming. Another plus is the ease of integration with other tools, which makes it fit smoothly into existing workflows. Review collected by and hosted on G2.com.

One thing I don’t like about BrowserStack is that it can feel a bit slow at times, especially when running tests on real devices. Review collected by and hosted on G2.com.

It allows to use unbelievable device range and it is more easier for QA purposes.

It gives simple and ease implementation guide an it would be very helpful for beginners.

You can easily chat with them and get response within few hours and also they allow me extra free trial before go purchase a plan.

No downtimes at all. You can use any time in the day and also they allows users to see the downtimes.

When you go for a browserstack, you can definitely simplify your CI/CD integrations. Because they have easy integrations as well as you can save your VM's resource utilizations. Review collected by and hosted on G2.com.

When we purchase the plan, default parallel count is limited to 01. Review collected by and hosted on G2.com.