Top Rated Brown Paper Tickets Alternatives
The customer service, hands down, is the best I've ever seen with any kind of event organization or ticket selling site. They are always friendly and more importantly are able to solve problems in minutes - not hours or even days. When you're actively selling tickets to impatient ticket buyers, this is critical.
Their physical ticket option is what keeps us coming back to them. We have plenty of people who love to use the mobile or even print at home options, but we have quite a few traditional event goers who want a legitimate ticket in hand.
They also have great customization options for their webpage, giving you the ability to do a lot more than many other ticketing organizations. Review collected by and hosted on G2.com.
The fees are just a bit higher than a lot of similar services, but that's obviously because you're getting full physical tickets - with bar codes, and black light security etc...
I also wish they paid out as you raised money rather than at the end of your event.
Their website layout is a little old fashioned looking - I understand that part of that is because you have so much flexibility in what you can do on the ticketing page, but a nice facelift definitely wouldn't hurt. Review collected by and hosted on G2.com.
30 out of 31 Total Reviews for Brown Paper Tickets
Overall Review Sentiment for Brown Paper Tickets
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It was easy to post and search events as a seller and buyer Review collected by and hosted on G2.com.
They don't pay business. We have received nothing from them. No way to talk to someone and email s are not responded to Review collected by and hosted on G2.com.
In addition to offering online ticket purchases, I can also purchase custom paper tickets that can be sold. The product also accommodates comp tickets and free tickets to designated people. Customer Service is great. Free events are free - no charge or fees! Review collected by and hosted on G2.com.
There is no real season package ticket. They do offer an awkward workaround that is confusing to partons and the event ushers. Review collected by and hosted on G2.com.
Lost of local events listed in the application; easy to buy tickets to shows, company networking events, etc. that the bigger companies don't support. Good search function by area. Review collected by and hosted on G2.com.
Not much I can think of really. maybe allow for more payment options and make the UI a bit more intuitive? overall I think it's a good platform for ticketing of local events and is often the only option for local conferences or speakers. Review collected by and hosted on G2.com.
It is very very easy to use. All the events that you create gets validated and reviewed and then they get live.
So yes the process is this simple. All the features they are providing are pretty good. Review collected by and hosted on G2.com.
The only thing I dislike could be the cost is a bit higher according to my opinion, otherwise it is a good platform and I have not experienced any problems from here as of now but will keep this review updated. Review collected by and hosted on G2.com.
I like that you can choose different currencies regarding ticket sales. This shows me that this company can grow globally. They will reimburse you for ticket processing costs from your credit card processor. HOW COOL IS THAT!? Hands down the best feature compared to other companies that want to make money off of fees. This helps me keep my ticket prices low. Super low fees of only a dollar. Review collected by and hosted on G2.com.
So far there hasn't been anything I dislike. I only wished that more people knew about them and they would use this company rather than Eventbrite. Review collected by and hosted on G2.com.
As a producer, I find the system is very accessible and easy to use to set up ticketing and I am happy with the tech support. Review collected by and hosted on G2.com.
The system is transaction based not patron based. So my organization can not track a patron's buying history over time nor it is collected and accessible toward developing a relationship with that person. So while BPT allows ticket sales, my organization will need other systems for relationship management, fundraising, etc.
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There’s not much to like about this app it’s pretty terrible the best thing you could see is the event you would like to go to but they can’t seem to populate that information. They have a good mission but you forget about it within 2 min Review collected by and hosted on G2.com.
Just about everything they don’t even ask me what types of events I’m interested in attending and don’t have any sort of on boarding process to get to know me so they are unable to provide a unique experience Review collected by and hosted on G2.com.
I've used it off and on since 2008. For events and trade shows. Ease of use is quite high. I've always gotten a quick reply to email or phone calls for support. I've never used it for events larger than 200 people. Lots of good reporting options. They make it so easy to schedule multiple events and it's also easy to go in and block out certain days. They've also kept me on my game by making sure everything is correct. Review collected by and hosted on G2.com.
Brown Paper Tickets is a little messy visually. I realize it's a back-end made for utility, but it can be a bit confusing the first time you try to enter information. They're a bit of a smaller company, and while customer service is great, making a ton of changes on the fly is not ideal. Best for more matured events, especially if you're printing the tickets. Review collected by and hosted on G2.com.
This got 8 points only because they have some really great functions/features that take a little bit of dedication to get down. But their customer service is AMAZING. The program is easy to build your promotional material for your event. Once it is loaded, you can access multiple links for access to your event from different venues, such as website, Facebook, Twitter, electronic newsletter, etc. It's great! Review collected by and hosted on G2.com.
The price is a little high, especially compared to other non-profit ticket sellers. I struggled a bit with the proper language to use as a nonprofit organization. For instance, we should avoid using "ticket sales" and present "suggested donation" instead. Brown Paper Tickets had a limited selection. After discussing this with them, they helped me work out the best solution, which was "admission donation" Review collected by and hosted on G2.com.
Super easy service with no fees to sell tickets unlike a number of other services that charge a huge premium cutting into your profits. The fee that buyers pay is 1/10 of what they would have to pay on other sites that often have fees adding up to around half the cost of the ticket. The process is so simple and easy and they accept credit cards too! Review collected by and hosted on G2.com.
The site is not very aesthetically pleasing and looks a little bit outdated with the bright orange. Review collected by and hosted on G2.com.
