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Bright Pattern Pricing Overview

Name	Price	Features
Enterprise	Contact Vendor	IVR, Skills-based ACD Visual call flow Predictive dialing Recording, grading, surveys Real time supervision, campaigns, wallboards Customizable reporting with delivery automation Results export automation Data capture APIs Softphone for Windows / Mac Pre-built CRM integrations* Dynamic Agent Scripting* Rich web chat, email & SMS Email routing, push and pull Mobile engagement Omnichannel routing Omnichannel desktop Omnichannel reporting WFM Integration* Work item routing Screen recording Advanced Scorecards Social Messengers Tailored CRM integrations Business Intelligence Active-Active Disaster Recovery Global Overflow Global Follow-the-Sun Speech Analytics Integration Show More
Professional	Contact Vendor	IVR, Skills-based ACD Visual call flow Predictive dialing Recording, grading, surveys Real time supervision, campaigns, wallboards Customizable reporting with delivery automation Results export automation Data capture APIs Softphone for Windows / Mac Pre-built CRM integrations* Dynamic Agent Scripting* Rich web chat, email & SMS Email routing, push and pull Mobile engagement Omnichannel routing Omnichannel desktop Omnichannel reporting WFM Integration* Show More
Voice Select	Contact Vendor	IVR, Skills-based ACD Visual call flow Predictive dialing Recording, grading, surveys Real time supervision, campaigns, wallboards Customizable reporting with delivery automation Customizable reporting with delivery automation Data capture APIs Data capture APIs Pre-built CRM integrations* Dynamic Agent Scripting* Show More
Call Center Standard	$0.001 Seats	Voice-focused call center package Inbound Voice (IVR, ACD) Outbound Voice (5 dialing modes) Includes CRM Integration IVR, Skills-based ACD Visual call flow Predictive dialing Recording, grading, surveys Real time supervision, campaigns, wallboards Customizable reporting with delivery automation Results export automation Data capture APIs Softphone for Windows / Mac Pre-built CRM integrations* Dynamic Agent Scripting* Rich web chat, email & SMS Email routing, push and pull Mobile engagement Omnichannel routing Omnichannel desktop Omnichannel reporting WFM Integration* Work item routing Screen recording Advanced Scorecards Social Messengers Show More

Bright Pattern pricing & plans

Pricing information for Bright Pattern is supplied by the software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase Bright Pattern must be conducted with the seller.

Pricing information was last updated on October 09, 2024

Top Rated Bright Pattern Alternatives

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Bright Pattern Alternatives Pricing

The following is a quick overview of editions offered by other Contact Center Software

NICE CXone Mpower CXone Mpower Digital Agent	Starting at $71.001 Agent Per Month	Digital first package supports 30+ digital channels Common data sets and models Unified administration and user interface Digital Agent routing for 30+ channels Dedicated agent and supervisor workspace Prebuilt data visualization dashboard and reports Digital recording and storage Show More
Talkdesk CX Cloud Digital Essentials	$85.001 Per user, Per month	Add the power of digital customer engagement to your Talkdesk contact center including chat, email, SMS, social channels, and more. Digital Engagement, Studio & Routing, Connections, API Access, Real-time Dashboards, and more.
Sprinklr Service Custom CCaaS Solution (Enterprise)	Contact Us1 Seat/Per month (billed annually)	Best suited for larger teams looking to ace customer service. Get a quote customized to your requirements. Access to 30+ social and digital channels Unified contact center operations Premium contact center intelligence Premium Conversational AI and chatbots Workforce and quality management Community Access to premium product implementation and onboarding Access to professional digital transformation services Access to premium training resources Access to the Sprinklr Knowledge Base and Community Omnichannel customer service with guaranteed SLAs Dedicated customer success manager Show More

Various alternatives pricing & plans

Pricing information for the above various Bright Pattern alternatives is supplied by the respective software provider or retrieved from publicly accessible pricing materials. Final cost negotiations to purchase any of these products must be conducted with the seller.

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