Bright Data Reviews (336)

Reviews

Bright Data Reviews (336)

4.7
336 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise Bright Data for its outstanding support and ease of use, highlighting the responsive customer service that quickly resolves issues and the intuitive interface that simplifies data collection. Many appreciate the platform's ability to handle complex scraping tasks efficiently, although some note that the pricing can be steep for smaller teams. Overall, it is regarded as a reliable solution for web data extraction.

Pros & Cons

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"Essential Tool with Perfect Data and Stellar Service"
5/5
What do you like best about Bright Data?

I appreciate Bright Data’s ability to seamlessly scrape LinkedIn data, which is notoriously challenging to collect. Their data scraping capabilities are perfect for my research needs. Setting up their services was straightforward, integrating easily with our AWS infrastructure. I also value the approachable and supportive customer service. Additionally, the frequency at which they scrape data fits my requirements perfectly. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Nothing Review collected by and hosted on G2.com.

JJ
Jonathan J.
Analyst
Small-Business (50 or fewer emp.)
"Excellent Support and Collaboration, but Platform Coverage Could Improve"
3.5/5
What do you like best about Bright Data?

Great points of contact (Keshet & Ellen)! Very communicative and collaborative. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Some platform collection results seem to be a bit limited: X and LinkedIn Review collected by and hosted on G2.com.

YING L.
YL
YING L.
PhD Candidate
Small-Business (50 or fewer emp.)
"Complete Scraper Mode Makes All the Difference"
5/5
What do you like best about Bright Data?

Complete mode for ths scrapers and also provide research partner Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

I do not have anything that dislike about bright data Review collected by and hosted on G2.com.

NS
Neil S.
Data Acquisition Manager
Mechanical or Industrial Engineering
Small-Business (50 or fewer emp.)
"Reliable proxy network with flexible options"
4.5/5
What do you like best about Bright Data?

What I like most in Bright Data is stable of its proxy network that helps us collect data that we need without interruptions. Access can thus be retrieved consistently, and the firewall which enables this, ensures that automatic IP rotation to keep moving to a new IP address. Residential and mobile proxies come in different variety for different data gaining necessities. I also consider their commitment to ethical practices to make sure we continue complying. When speed is the main thing, their pre organized data sets are perfect. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

The main drawback of Bright Data is the cost, especially for high traffic project. Usage of proxy can increase quickly and some features are locked to more expensive tiers. The service is reliable but some sites will still detect and block you from accessing them. Unfortunately, the dashboard is clunky packed features at first. Also, it takes a bit of trial and error to set up the right configurations, however, this can slow down first workflows. Review collected by and hosted on G2.com.

Tom C.
TC
Tom C.
Founder
Small-Business (50 or fewer emp.)
"Incredible amount of Data"
5/5
What do you like best about Bright Data?

As we're working in a space trying to democratise access to carbon emissions data, we were welcomed onto the Bright data initiative. It gave us free access to their data sets and tools which we have been able to harness and push our mission forward.

What is incredible is the amount of data they can handle and surface so quickly, and the breadth of their data collection is almost unfathomable.

Their onboarding was incredible, we always had a dedicated person we could speak to about our needs, and even for some niche requirements in data sets our queries were listened to and data sets enriched in real time for us. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Not much to dislike at all about Bright Data, they've been really great to work with. Review collected by and hosted on G2.com.

BP
Bernard P.
Competitive intelligence specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"Reliable way to collect structured market insights"
4/5
What do you like best about Bright Data?

Regarding how Bright Data effectively extracts structured details from several sources, that’s one of the best features. It helps us to keep an eye on competitor pricing and fluctuations of the inventory, gaining a clearer view of industry trends. This saves the time of collecting information manually and helps us to focus on analysis. One of the advantages is that it permits making changes of search parameters each time required, so that the information collected stays important and actually contemporary. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

The downside of Bright Data is that request completion is not always consistent. The system is usually reliable, but there are times it gets interrupted so there needs to be some adjustment, and it delays progress a little. It also suffers from the disadvantage of cost variability whereby charge is dependent on the number of requests made. It needs careful tracking of usage to not exceed the budget. The service is useful but comes with an additional effort to optimize the process in terms of efficiency with minimum expenditure. Review collected by and hosted on G2.com.

AZ
Alexey Z.
Software Engineer
Enterprise (> 1000 emp.)
"Good product overall"
4.5/5
What do you like best about Bright Data?

Fast proxy

Low prices

Exceptional Support Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Some things do not work as expected but support can help with that Review collected by and hosted on G2.com.

SM
Sara M.
Business Intelligence Specialist
Information Technology and Services
Small-Business (50 or fewer emp.)
"This software transformed our approach to data extraction"
4/5
What do you like best about Bright Data?

The data collection automation features of Bright Data represent the best available solution as manual data collection proves to be very labor-intensive. The system enables the extraction of data from multiple online resources automatically without requiring continuous human interaction. The automation feature has created free time for our main operational work. The collected data achieved high reliability and consistency which became sufficient for making decisions along with tracking market trends. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Bright Data provides access to most sites but our team has encountered restricted access to specific websites. Data scraping operations encounter active website restrictions that prevent our process from functioning. Your time will be diverted to handle issues along with finding workarounds to deal with them. The process becomes an additional difficulty that reduces software efficiency because of its unnecessary nature. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Small-Business (50 or fewer emp.)
"Great Service and Outstanding Support"
5/5
What do you like best about Bright Data?

great service and support from the platform Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

a bit limited in terms of dataset; western dataset only Review collected by and hosted on G2.com.

Verified User in Research
UR
Verified User in Research
Enterprise (> 1000 emp.)
"Exceptional Data Quality and Outstanding Support"
5/5
What do you like best about Bright Data?

They have great data (if you're interested in specific data). They were extremely flexible with us and supported us through the process of extracting the data. Review collected by and hosted on G2.com.

What do you dislike about Bright Data?

Took a bit (but just a bit) to get used to the interface. The pricing scheme is not always clear but they are very responsive so they answered quickly. Review collected by and hosted on G2.com.