botsplash Pros and Cons

Bootsplash allows to manage customer interactions more efficently and respond in real time therefore enhancing customer integration. Its ease of use and implementation makes it a must to use tool.No doubt, its a powerful tool to drive faster conversations. Review collected by and hosted on G2.com.

An ease of use and different features doesnt allow anyone to dislike it. Review collected by and hosted on G2.com.

It is enjoyable for me to be able to co-browse with the website visitors. It is helpful being able to show them the processes and take a lot of time going over the details. It also shows that in one place, Botsplash is integrated with CRM. Review collected by and hosted on G2.com.

It enables file uploads of up to 25mb only which is very small for some of design assets or proposals that I would wish to share with clients. Sometimes it becomes necessary to send files via a different email, which interrupts the conversation. Review collected by and hosted on G2.com.

I like the flexibility of creating and implementing into different roles of chatbots. In a few minutes I was able to design a chatbot to take simple customer queries and another one for take multiple questions about our products. Review collected by and hosted on G2.com.

I think the absence of Spanish, and even Mandarin, hampers our functions in delivering a proper flow of services to a big proportion of our clients. Review collected by and hosted on G2.com.

It combines all messaging tools like sms, chat, messenger etc. all at one place. You can select approprate digital channel to connect with your clients Review collected by and hosted on G2.com.

I dont dislike anything about this. Its solving our problem for now Review collected by and hosted on G2.com.

User-friendly and converts highly with potential customers. Review collected by and hosted on G2.com.

Can sometimes be laggy and learning how to utilize with tricky. Review collected by and hosted on G2.com.

I like its web conversation feature provides good-quality of video and audio, and there is no lagging or buffering issues. over all i like this software so much Review collected by and hosted on G2.com.

From my point of view, there is no downside in this software; I used it many the time for video conversations, but I didn't find any issue, if in test conversion have any issue so i don't know about that Review collected by and hosted on G2.com.

Easy to target customers in a single web-based platform.

Easy to engage with your customers.

One stop solutions. Review collected by and hosted on G2.com.

Nothing to dislikes this services. i like this web based service. Review collected by and hosted on G2.com.

The efficiencies created around customer collaboration. Review collected by and hosted on G2.com.

There isn't anything I disliked. All of the functions were helpful. Review collected by and hosted on G2.com.