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botsplash Reviews & Product Details

MB
Project Strategy Director
Logistics and Supply Chain
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

It is enjoyable for me to be able to co-browse with the website visitors. It is helpful being able to show them the processes and take a lot of time going over the details. It also shows that in one place, Botsplash is integrated with CRM. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

It enables file uploads of up to 25mb only which is very small for some of design assets or proposals that I would wish to share with clients. Sometimes it becomes necessary to send files via a different email, which interrupts the conversation. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

Botsplash has helped me to easily communicate with the visitors of my website. The co-browsing feature is brilliant when it comes to solving problems and offering the user understandable instructions. Review collected by and hosted on G2.com.

botsplash Overview

What is botsplash?

Botsplash is a B2B, omni-channel conversation platform designed to connect businesses with their target customers in a single web-based platform. Using Botsplash, companies experience increased efficiency, generate higher quality leads, and realize higher sales. Our platform is powered with Machine Learning/NLP modules to facilitate automated responses, routing, and escalations as well as live chat and SMS text. Thus, it is a perfect balance between live chat and automated bots.

botsplash Details
Languages Supported
English
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Product Description

Botsplash is designed to enable users to engage their customers over NLP and AI powered chat platform.


Seller Details
Seller
botsplash
Year Founded
2017
HQ Location
Charlotte, North Carolina
Twitter
@botsplash_
239 Twitter followers
LinkedIn® Page
www.linkedin.com
4 employees on LinkedIn®

Verified User
G
Overview Provided by:

Recent botsplash Reviews

RR
Rayees R.Small-Business (50 or fewer emp.)
5.0 out of 5
"Streamlined Success:Bootsplash a game changer"
Bootsplash allows to manage customer interactions more efficently and respond in real time therefore enhancing customer integration. Its ease of us...
Nisha M.
NM
Nisha M.Mid-Market (51-1000 emp.)
3.5 out of 5
"Communication made easy!"
It combines all messaging tools like sms, chat, messenger etc. all at one place. You can select approprate digital channel to connect with your cli...
EK
Elif K.Mid-Market (51-1000 emp.)
4.0 out of 5
"Ready made templates are useful"
I like the flexibility of creating and implementing into different roles of chatbots. In a few minutes I was able to design a chatbot to take simpl...
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botsplash Media

botsplash Demo - Chat screen
An overview of how the chat screen looks like when agents chat with visitors
botsplash Demo - Visitor Log
Botsplash's platform allows to check when the visitor sends message, along with other records
botsplash Demo - Visitor Screen
Botsplash's platform allows to get an overview of all the visitors, their contact details, location, and time of visit.
botsplash Demo - Settings
All the settings that are available in Botsplash platform
Answer a few questions to help the botsplash community
Have you used botsplash before?
Yes

7 out of 8 Total Reviews for botsplash

4.1 out of 5
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7 out of 8 Total Reviews for botsplash
4.1 out of 5
7 out of 8 Total Reviews for botsplash
4.1 out of 5

botsplash Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
RR
Master Trainer
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

Bootsplash allows to manage customer interactions more efficently and respond in real time therefore enhancing customer integration. Its ease of use and implementation makes it a must to use tool.No doubt, its a powerful tool to drive faster conversations. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

An ease of use and different features doesnt allow anyone to dislike it. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

Bootsplash consolidates customer interactions into one dashboard thus saving a lot of time and make interactions more faster and reliable.Without compromising customer delays and irresponsiveness it alerts and gives prompts to quickly respond to customers thus making it a versatile and efficent tool. Review collected by and hosted on G2.com.

EK
Senior HR Business Partner
Higher Education
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

I like the flexibility of creating and implementing into different roles of chatbots. In a few minutes I was able to design a chatbot to take simple customer queries and another one for take multiple questions about our products. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

I think the absence of Spanish, and even Mandarin, hampers our functions in delivering a proper flow of services to a big proportion of our clients. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

I have been able to reclaim time to respond to repetitive inquiries via communication with customers through Botsplash. This relieves my team to handle more intricate interacting with the customer. Review collected by and hosted on G2.com.

Nisha M.
NM
Sr. Tech Recruiter
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about botsplash?

It combines all messaging tools like sms, chat, messenger etc. all at one place. You can select approprate digital channel to connect with your clients Review collected by and hosted on G2.com.

What do you dislike about botsplash?

I dont dislike anything about this. Its solving our problem for now Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

I dont have to open different apps for different digital channels. I get all in 1 place. Review collected by and hosted on G2.com.

Yasmin C.
YC
Recruiter and Business Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

User-friendly and converts highly with potential customers. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

Can sometimes be laggy and learning how to utilize with tricky. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

Botsplash helped me converse with different customers on all the channels Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

I like its web conversation feature provides good-quality of video and audio, and there is no lagging or buffering issues. over all i like this software so much Review collected by and hosted on G2.com.

What do you dislike about botsplash?

From my point of view, there is no downside in this software; I used it many the time for video conversations, but I didn't find any issue, if in test conversion have any issue so i don't know about that Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

He solved my conversion problem; In other applications, I am getting many issues like video quality, voice glitch , and main buffering issue i got every time when used other application Review collected by and hosted on G2.com.

Mohammad Ali K.
MK
Relationship Officer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

Easy to target customers in a single web-based platform.

Easy to engage with your customers.

One stop solutions. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

Nothing to dislikes this services. i like this web based service. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

increasing efficiency

Higher sales volume.

Easy to lead generation part. Review collected by and hosted on G2.com.

Verified User in Consumer Services
CC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about botsplash?

The efficiencies created around customer collaboration. Review collected by and hosted on G2.com.

What do you dislike about botsplash?

There isn't anything I disliked. All of the functions were helpful. Review collected by and hosted on G2.com.

What problems is botsplash solving and how is that benefiting you?

A centralized way to manage customers, documents and exchanges. Review collected by and hosted on G2.com.