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I love the customer support first and foremost, any time I have a problem I email or message over Skype and someone responds quickly and oh so very friendly. The degree of customer happiness they strive to get is unmatched. Now for the software...basically the whole thing is a goldmine for someone in the home cleaning industry and I'm sure in other industries but I can certainly vouch for home cleaning. My business has become so automated that I had to let go of 2 full time employees because they had nothing to do for me anymore. Review collected by and hosted on G2.com.
I wish that this software existed when I first started out. Review collected by and hosted on G2.com.
34 out of 35 Total Reviews for BookingKoala
Overall Review Sentiment for BookingKoala
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BookingKoala helped me realize my own business idea. I didn't even have a website. I immediately opened a website and started using other services. very helpful for beginners. Review collected by and hosted on G2.com.
I don't have any negative thoughts. small and new businesses should definitely use it. Its features are very useful. more can be added. even you can. very easy! Review collected by and hosted on G2.com.
I've been using this software for some time now as a beta tester for my boss and all I can say is WOW. Everything from the reports, to the provider login is all outstanding. Great customer service, great features, really easy to use & customize to your liking. We are very happy with this software so far. Review collected by and hosted on G2.com.
The initial setup was tough and took a long time. There are so many features and settings that at first it is a little overwhelming. Review collected by and hosted on G2.com.
Great product and great customer service. They're always looking for improvements that need to be made which is a plus! Review collected by and hosted on G2.com.
Quickbooks integration isn't quite the best. Would like it split between service and sales tax. Review collected by and hosted on G2.com.
BookingKoala offers a comprehensive suite of tools and features to streamline and optimize field service business operations, from efficient appointment scheduling to effective lead generation, seamless billing processes, and strategic marketing initiatives. Review collected by and hosted on G2.com.
I applaud the BookingKoala Team for their dedication and professionalism, and I have absolutely no dislikes or complaints about them. Review collected by and hosted on G2.com.
They help transform your already business to an online business and they also have so many features as well Review collected by and hosted on G2.com.
The site can be hard to understand and navigate around on depending on what your looking for. Review collected by and hosted on G2.com.
Hard to say but I love that everything is automated! Review collected by and hosted on G2.com.
In the beginning, customizing everything to your company (implementation) can take some time, but that's with all software. Review collected by and hosted on G2.com.
I was able to sign up for a free trial and have my store settings and website (they provide one free) set up in a few hours. There is no other software for service businesses like for my moving service that offer a software and website all in one. The amounts of features too is really something else. Review collected by and hosted on G2.com.
I wish I could do more with the website/theme but I have already been told that they are building a complete website builder with more themes in the future so that can wait. Review collected by and hosted on G2.com.
The fact that they have themes/website built into one with their software is really awesome. I don't need to get a website elsewhere and do any coding or such. This saves time and tons of headaches. It is SUPER clean and pretty simple to use. The scheduling part is also not like Ive used with other softwares I don't have to deal with double bookings/over booking on the same days. Review collected by and hosted on G2.com.
Some parts of the software are a little confusing like booking spots vs provider hours but the moment you message the customer support team they are willing to help. They even asked me if it was ok for them to login to my account and do what I needed done for me. I have never had customer service like that so it really takes the negatives away. Review collected by and hosted on G2.com.
I have spent numerous hours/days working with scheduling softwares that have been subpar to say the least. BookingKoala has clearly made a name for itself quickly by being the best on the market hands down. I can strongly say you have it all under one roof when you sign up here. My providers even have noticed that this scheduler is better than what we have used in the past. Review collected by and hosted on G2.com.
It took me a while to find them that is my only drawback. I wish I could have had them sooner! Review collected by and hosted on G2.com.
