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Bookedin Reviews & Product Details

diana m.
DM
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bookedin?

the system is completely user friendly. It's efficeint and staff and clients can navigate it without any assistance from me. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

Whenever there is a problem, you can quickly send an email and the response for help is remarkable. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

Clients are able to book themselves in at any given time and can easily cancel or reschdule. The app is very user friendly. It also helps remind the clients of their appointments. Review collected by and hosted on G2.com.

Bookedin Overview

What is Bookedin?

Bookedin helps you put an end to appointment scheduling chaos and get control of your busy day. Set up online booking and say goodbye to endless phone calls, voicemails and email chains. WHY PEOPLE LOVE BOOKEDIN: • Improves work/life balance and reduces stress • Eliminates no-shows • Keeps you organized with everything in one place • Easy to use (we've won awards for this!) • Simple, secure, reliable and fast to set up GET UP AND RUNNING IN JUST A FEW MINUTES: ~ONLINE BOOKING~ Create an online booking page and let clients book their own appointments. They won’t need to download anything or remember a password. ~SCHEDULE MANAGEMENT~ Manage your appointments and availability easily from Bookedin’s award winning iPhone or Android App. Track client notes, booking history and easily send them a message from the app. Bookedin automatically takes care of booking notifications, reminders and payment receipts so you don’t have to. ~ONLINE PAYMENTS~ Require a deposit payment when clients book, or collect the payment later via invoice or automated reminders. Clients can pay online via credit card, debit, PayPal or Venmo. Easy setup with your Stripe, Square or PayPal business account. FEATURES LIST: • Branded online booking link for your clients. Ex: bookedin.com/book/my-business • Secure & private appointment manager for you and your staff: create, view, reschedule & cancel appointments, and manage your client list • Manage availability: book days off, edit available hours • Automatic text and email confirmations & reminders • Clients can pay online using credit card, debit, PayPal or Venmo • Collect info with custom booking forms • Attach files and photos to automated emails, or privately to any appointment • Get booked via your website, Facebook, Instagram or other social media • Get found on online search • Invite staff to log in with different levels of security access • Track client notes, booking & payment history • Easy direct client outreach via text or email • Data is private, secure & continuously backed up • Connects with advertising analytics • Friendly Support AWARD WINNING & TOP RATED SINCE 2010! ✮✮✮✮✮ “My clients love having the ability to schedule themSELVES…it frees me up for other matters!” ~ Dr. Marco Castaneda ✮✮✮✮ “BookedIN has saved me so much time and the payment/deposit integration is fantastic.” ~ Mishone Feigin ✮✮✮✮✮ “Easy to learn, simple to use. Excellent customer service. “ ~ Lisel Sutter ✮✮✮✮✮ “I absolutely LOVE using Bookedin to organize my appointments! I love that when I add an appointment to my calendar that is automatically generates a confirmation email to my client confirming their booking.” ~ Hollie Elkin ✮✮✮✮ “Clients love the option to book an appointment online at their convenience and are very positive about the reminders.” ~ Lola Goski ✮✮✮✮✮ “Bookedin has taken away my stress, eliminated the need for a secretary, and given our clients a more professional impression of our business.” ~ Gary Kristensen ✮✮✮✮✮ “It has made my life much easier. One of the things I like is that clients do not have to create an account to book their appointments. That makes it faster for them and for me.” ~Andrea Richardson ✮✮✮✮✮ “Bookedin is absolutely worth its weight in gold. I would not be where I'm at right now without it. Since I've signed up my business has literally tripled.” ~Will Smith WHO USES BOOKEDIN? • Auto Detailers • Barbershops • Massage Therapists • Hair Stylists & Salons • Chiropractors • Spas • Tattoo Artists • Personal Trainers • Pet Groomers • Acupuncture • Health & Wellness • Naturopaths • Financial Advisors • Tax Specialists • Real Estate Agents • Psychologists • Photographers • Therapists • Educational Institutions & Colleges • And more!

Bookedin Details
Languages Supported
English
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Product Description

Bookedin is an online appointment scheduling, and payments system designed for small service-based businesses.


Seller Details
Year Founded
2010
HQ Location
Manitoba, Canada
Twitter
@bookedin
7,890 Twitter followers
LinkedIn® Page
www.linkedin.com
8 employees on LinkedIn®

Leanne S.
LS
Overview Provided by:
Director Product Marketing at BookedIN

Recent Bookedin Reviews

Carmen M.
CM
Carmen M.Small-Business (50 or fewer emp.)
4.0 out of 5
"Great experience"
I like that booked in sends confirmation reminders saving me time and money from less cancellations and no show appointments
Robert J.
RJ
Robert J.Small-Business (50 or fewer emp.)
5.0 out of 5
"Fantastic Booking Software"
We love Booked In for our portrait studio, Robert Jacobs Portraits here in Seattle !! We love the integrated features, where the calendars prompt ...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"BookedIn is an easy to use and expedient interface with user friendly navigation and set ups."
Excellent customer service with friendly assistance. There is even an option to schedule help via phone or a zoom video appointment. They seem to...
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Bookedin Media

Bookedin Demo - Easy Appointment Scheduling
Online booking, reminders & payment processing for you and your clients.
Bookedin Demo - Web, iPhone, and Android Apps
Manage your appointments anytime, anywhere.
Bookedin Demo - Text Reminders
Say goodbye to no-show, no calls... Text reminders help clients show up on time.
Bookedin Demo - Online Payment Processing
Require upfront payments or allow clients to pay later. Works with Stripe, Square or PayPal Business accounts.
Bookedin Demo - Staff Notifications
You and your team will never miss a beat.
Bookedin Demo - Easy for Teams
Seamlessly manage your schedule across your whole team.
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Have you used Bookedin before?
Yes

9 out of 10 Total Reviews for Bookedin

4.8 out of 5
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9 out of 10 Total Reviews for Bookedin
4.8 out of 5
9 out of 10 Total Reviews for Bookedin
4.8 out of 5

Bookedin Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
Carmen M.
CM
Salon Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bookedin?

I like that booked in sends confirmation reminders saving me time and money from less cancellations and no show appointments Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

Longer text descriptions for appointment cancellation policy would be helpful Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

Less cancellations Review collected by and hosted on G2.com.

Mage L.
ML
Music Teacher
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
(Original )Information
What do you like best about Bookedin?

Bookedin features essential integrations such as videoconferencing (for example Zoom), payments (such as Stripe), and calendar (i.e. Google Calendar). They even offer recurring appointments. Their support team is always helpful too. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

The main reasons that I went with Calendly instead of Bookedin are:

• Cost

• I use a different program to accept payments (for my music teaching business I use Duet Partner, formerly known as Music Teacher's Helper) Review collected by and hosted on G2.com.

Recommendations to others considering Bookedin:

If you need a scheduling software that does it all and is backed by amazing support, go with Bookedin. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

When I needed consultations booked for first-time or prospective customers, Bookedin worked great. I could still use the free version if I wanted too. Review collected by and hosted on G2.com.

Verified User in Photography
UP
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bookedin?

Excellent customer service with friendly assistance. There is even an option to schedule help via phone or a zoom video appointment. They seem to consistently update features to meet customers needs. We here at Robert Jacbobs Portraits in Seattle, WA highly recommend this appointment scheduler booking system. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

We are looking forward to being able to attach a document and photo directly to the clients name rather than just the appointment. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

Organizing of client information attachements. Right now you can only attach photos and files to an appointment and reminders, but you cannot attach directly to the client's file to date, but they said they are in progress to fine tune that need.

There is yet to have a feature for documenting conversations, texts and emails with clients and is still limited for billing platforms we'd like to use. Review collected by and hosted on G2.com.

Robert J.
RJ
President
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bookedin?

We love Booked In for our portrait studio, Robert Jacobs Portraits here in Seattle !! We love the integrated features, where the calendars prompt the clients by email and text for their upcoming appointments. We like that we can sync the calendars with google and apple calendars as well. This software is a timesaver. They also have fantastic customer service. The software is very intuitive. We use the program on a daily feature. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

This is a fantastic product, we highly recommend it. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

We schedule clients months in advance, and this program is so helpful. Review collected by and hosted on G2.com.

M C.
MC
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bookedin?

I enjoy (and am relieved at) being able to turn scheduling over to Clients! It's very easy to use, their integrations exceed my needs (as well as of most, I'd imagine!) and their customer service is top-notch!! Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

The Only "downside" Might be those Clients that are somewhat tech averse - yet even they, in my experience, can learn to use BookedIN with some gentle guidance! Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

The loss of time to scheduling Clients - when the truth is that they can (and should) schedule themselves. :) Review collected by and hosted on G2.com.

Whonattan G.
WG
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bookedin?

It helps a lot to keep me on track with all my appointments, I'm running my own business: Golding Car Detailing and I don't need call or text to confirm with my customers, they also are able to reschedule or cancel by themselves. Helps to save a lot of time Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

Sometimes the app ask me to login again. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

It helps keeping on track all my appointments Review collected by and hosted on G2.com.

KD
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bookedin?

The ease of scheduling. Literally that why I love them. Looking forward to seeing new developments and abilities from the main team.

Thanks all

Detail Bros😎 Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

Wish they had more text features and abilities Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

Simple fast scheduling Review collected by and hosted on G2.com.

Cheryl R.
CR
Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bookedin?

Bookedin is an excellent platform for booking appointments. It is very simple to set up yet comprehensive. I would highly recommend Bookedin to anyone that needs a reliable service for talking to clients. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

There isn't anything that I don't like about this service. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

I was using a different platform before I started using Bookedin that wasn't even working half the time. I found Bookedin and everything has been working just fine. Review collected by and hosted on G2.com.

AC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Bookedin?

I enjoy how easy it is to find clients, to book clients, to request for payments, and to see what the recent activities have been and what's going on. I love the side bar that keeps you updated on the upcoming appointments for the day. It is very simple to change the view, hours, etc. Being able to block out times is always a number one priority for me also. It is easy to confirm appointments also. Review collected by and hosted on G2.com.

What do you dislike about Bookedin?

I do not love the look of this system, not that that is important. I wish it was an easy process to change colors of booked appointment depending on what type of appointment it is, etc. I think that would be a great way to look at a glance and see what's going on. And even if that is an option, it isn't something simple and quick for when you are booking. Review collected by and hosted on G2.com.

Recommendations to others considering Bookedin:

I recommend this to anyone, but if you aren't the only one scheduling for you, this is perfect. What our owner does also, is schedule "phone appointment availabilities so you now actually when she has a random 15 minute availability, etc. Which we LOVE. Review collected by and hosted on G2.com.

What problems is Bookedin solving and how is that benefiting you?

My company schedules for many different people for many different kinds of businesses. This system is simple and easy to use while scheduling for a very busy accountant. With blocked out times it makes it simple for us to see when she can call them, or when they can come in. This minimizes many errors and keeps everyone happy. Review collected by and hosted on G2.com.