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Bonjoro Reviews & Product Details

Viviana H.
VH
Email Marketing Specialist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic Review from User Profile
What do you like best about Bonjoro?

Bonjoro has helped me personalize my emails and generate more interaction with my potential customers, which ultimately leads to more leads and conversions. It is very easy to use, and whenever I had questions, their support resolved the issue super quickly. The experience and results have been positive, and I love the platform's interface because it is very user-friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

It doesn't offer much flexibility in design, so if you want to make style modifications, there aren't many options and you have to work with what's available. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Email personalization creates closeness with customers and builds a better connection to foster loyalty. Taking advantage of the interactions offered through comments, reactions, and, of course, the analysis of all metrics. Review collected by and hosted on G2.com.

Bonjoro Overview

What is Bonjoro?

Bonjoro lets you send personal videos to new leads and customers, to stand out, build trust, and make more sales. Bonjoro connects to your existing CRM or email marketing tools to let you send quick and engaging videos at scale to: convert more leads, book more demos, welcome new users, and build customer love and loyalty all the way through your customer's journey. Come and join over 50,000 other businesses winning customer superfans with video!

Bonjoro Details
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Product Description

Bonjoro is a mobile app that allows users to easily record a personal video, add a message, and send it right to their customer’s email inbox.


Seller Details
Seller
Bonjoro
Year Founded
2017
HQ Location
Sydney, Australia
Twitter
@bonjoroapp
1,232 Twitter followers
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®

Oli B.
OB
Overview Provided by:
Chief Marketing Officer at Bonjoro

Recent Bonjoro Reviews

Viviana H.
VH
Viviana H.Small-Business (50 or fewer emp.)
5.0 out of 5
"Increased Email Engagement Thanks to Bonjoro"
Bonjoro has helped me personalize my emails and generate more interaction with my potential customers, which ultimately leads to more leads and con...
LM
Leath M.Small-Business (50 or fewer emp.)
4.5 out of 5
"Bonjoro helps keep in touch!"
Once all set up then it's very easy to use via the phone app, plus it can be connected to different apps for automation.
Kevin A.
KA
Kevin A.Small-Business (50 or fewer emp.)
5.0 out of 5
"Give your sales process the personal touch!"
It's such a great way to interact with customers and prospects. AND... it notifies you when people have watched your personalised video so you can...
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Video Reviews

56 out of 57 Total Reviews for Bonjoro

4.8 out of 5
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56 out of 57 Total Reviews for Bonjoro
4.8 out of 5
56 out of 57 Total Reviews for Bonjoro
4.8 out of 5

Bonjoro Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for BonjoroQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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TW
Head of customer service
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

Very easy to use and possible to integrate with various tools and services. You can also add a Zapier connection for more automated workflows. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

Not the most straightforward workaround if you would like to blacklist a specific email account from ever receiving a Bonjoro Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

You need to stand out and be remarkable in an industry with quite the competition.

A personal touch with the face of someone from the company behind the screen, greeting you and thanking you for the order is not something you typically will be experiencing most of the times you are ordering online.

Bonjoro has helped us establish personal a relation with our customers - we can quickly get questions or doubts resolved by approaching a dialog, and people find it pleasant to receive a personal thanks for the order 😀 Review collected by and hosted on G2.com.

Brendan Z.
BZ
Business Owner
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

For existing clients: The screen recording feature is my favorite feature for my business, as I frequently need to communicate visually with clients. Saves me loads of time and improves my workflow. For new leads and existing clients: The direct email sends are amazing as I can quickly build rapport with leads and use the resend workflow to remind them if they haven't watched the personal video I recorded for them. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

Nothing I dislike. However, if I could directly record the video message within Gmail and hit send directly from Gmail without opening another tab it would mean I could use Bonjoro on mobile more frequently. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Solving communication barriers, automatic follow-ups and improving productivity. Review collected by and hosted on G2.com.

Tyler M.
TM
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

Customers love the unique way to connect with them. A custom video is so personal, and it really amazes customer to get this. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

I have a few requests in the bonjoro app that I would like to see to make connecting with my customers better. I want to be able to see the previous videos I have sent a customer. Currently there is not an easy way to do this. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Bonjoro let's me personally connect with all of my customers in a unique way. I can create a personal experience and generate customer loyalty in ways I couldn't have before. Review collected by and hosted on G2.com.

Kevin A.
KA
CEO
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bonjoro?

It's such a great way to interact with customers and prospects. AND... it notifies you when people have watched your personalised video so you can follow up with them. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

There is a little bit of effort to create a video, however this is exactly why Bonjoro is so great. Most people won't bother to do this, so if you do send a customer a personalised video there's a very good chance most people aren't bothering to do this, so you'll stand out! :) Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

It's a key part of building a power customer journey. It's the perfect way to respond to an enquiry, thank a colleague or add a personal touch to any part of the sales or onboarding process. Review collected by and hosted on G2.com.

LM
the lending therapist
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Bonjoro?

Once all set up then it's very easy to use via the phone app, plus it can be connected to different apps for automation. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

delayed sending is only thing currently, otherwise for my usage it's been great. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Bonjoro for me is about connection, it's more personal than a call or email. Helps with key moments of the client journey and for keeping in touch with existing clients. Review collected by and hosted on G2.com.

Arno F.
AF
Gründer und Vorstand
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

There are two reasons for me why I love using Buonjoro. One is the super easy way to contact customers by video after purchase. And the second is about getting testimonials in text or video so easily. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

The interface could be a bit more elegant. :) Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

I looked for a simple tool to contact new clients in an easy and funny way a long time. Review collected by and hosted on G2.com.

Greg W.
GW
Mortgage Finance Specialist
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

I love that I can record messages in advance and schedule them for sending. That's really useful for sending birthday greetings. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

I don't have any issues with Bonjoro. It does what it says it's going to do, and it does it well. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

It's allowing me to communicate effectively with my clients and provide a personal touch easily. Review collected by and hosted on G2.com.

Nathan M.
NM
Podcast creator, host and editor
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Bonjoro?

Bonjoro has made it wildly simply to share precious communications with my most engaged audience, customers and fans. It takes a few seconds to create and send a video that positively impacts someone's day. The open rates and replies are a sign of how well it works. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

If I had to say anything, I'd say that I've had occasional issues with a file not uploading if I don't keep the app open. But those issues were a long time ago and I haven't had anything like that happen recently Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Letting my top customers and audience know that I am a real person who cares about them is challenging in all the noise. Bonjoro makes it simple for me to communicate my gratitude and authenticity to my community Review collected by and hosted on G2.com.

TH
ceo
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

The simple approach in terms of getting messages sent to my students. It's fast and quick compared to other solutions. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

Sometimes there are little hiccups in terms of integration related issues, however their team is on point in terms of getting it resolved fast. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

Creating personalised connections in this digital world. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Bonjoro?

In a world of digital automation and emails, it connects. Review collected by and hosted on G2.com.

What do you dislike about Bonjoro?

Nothing comes to mind. I feel that its right on target and my clients love it. Review collected by and hosted on G2.com.

What problems is Bonjoro solving and how is that benefiting you?

In a digital desert of communication, it offers a human touch that is desperately needed. Review collected by and hosted on G2.com.